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Social Listening Tools Software with AI/Machine Learning (2026)

Last updated: March 2026

Social Listening Tools Software Key Features

    Based on 459 user opinions, we identified 6 features that are important for any product in Social Listening Tools Software

  • Reporting/Analytics

    View and track pertinent metrics

    Average user rating

    4.5

  • Social Media Monitoring

    Track activity on sites such as Facebook, Twitter, Instagram, etc.

    Average user rating

    4.7

  • Multi-Channel Data Collection

    Collect information from multiple sources

    Average user rating

    4.6

  • Keyword Filtering

    Monitor and collect information from social media based on specific keywords

    Average user rating

    4.7

  • Trend Analysis

    Review data from past periods to reveal recurring tendencies and predict future performance

    Average user rating

    4.4

  • Performance Metrics

    A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

    Average user rating

    4.6
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42 software options

Brandwatch logo

Brandwatch

Social media and reputation management platform

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Understand your customers, your brand, and your market with Brandwatch’s advanced Consumer Intelligence platform.

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YouScan logo

YouScan

Social listening platform powered by image recognition

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YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer conversations happening online, enabling enterprises and agencies to listen, analyze and turn social data into action.

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Mention logo

Reputation and reviews management solution

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Mention is a comprehensive media monitoring and social listening platform that enables organizations to track online conversations about their brand, competitors, and industry across the web and social media. The system monitors over one billion sources in real-time, providing users with immediate insights and data spanning up to two years. Organizations can create personalized monitoring alerts based on specific keywords or pages.

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RecurPost logo

The Complete Social Media Management Suite

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Follow comments and mentions in one inbox and understand what your audience talks about.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Infegy Atlas logo

Cloud-based social media marketing and analytics software

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Infegy Atlas is a social media marketing and analytics software designed to help businesses manage clients, monitor competitors’ activities, and build brand reputation. The cloud-based platform allows marketing teams to manage keywords, convert leads into customers, and generate custom reports via a unified platform.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Iconosquare logo

Powerful social media analytics and management tool.

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Track brand conversations and gain audience insights across your social media with Iconosquare’s social listening tools. Monitor sentiment, analyze trends, and stay ahead of the competition while saving time with analytics, automated reporting, and post scheduling.

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Mentionlytics logo

Social media marketing and mention tracking

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Mentionlytics is a web & social media monitoring solution for tracking brand mentions across social platforms in order to find leads and gain business insights

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Bunker DB Analytics logo

Make data work for you.

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Stay in the loop about mentions of your brand. Our technology tracks and collects all user comments about your brand and relevant topics from different sources, in real time and in any language.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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TrendSights logo

AI media insights, influencer analysis & content creation

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AI-powered media intelligence and content platform, empowering marketing and public relations teams to boost their ROI through real-time media monitoring and data analysis. Leverage the AI-driven content generation feature and geo-localized influencer identification tool to connect with your target.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

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An end-to-end Social Marketing Cloud for modern enterprises.

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Emojot logo

All-in-one platform for customer-centric transformation

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An AI-powered tool that helps businesses monitor, analyze, and track digital conversations across social media and the web.

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Talkwalker logo

A social listening, analytics & influencer management tool

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Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

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Welov logo

Welcome to the Click > Insight era.

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THE TOOL THAT HIGHLIGHTS THE VALUE OF YOUR SOCIAL MEDIA EFFORTS. ANALYSE, CREATE AND LEARN 90% FASTER USING AI.

Only for those who value their time and results over wasted effort.
Simple, fast and drama-free change.


Start your FREE 7-day trial

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Fanpage Karma logo

All-in-one Social Media Management Tool

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Fanpage Karma is a powerful all-in-one social media management tool designed for social media teams and agencies. It offers analytics/benchmarking, community management, publishing/scheduling, research, and monitoring features.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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Atribus logo

Social media and brand monitoring tool

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Atribus is a cloud-based consumer intelligence tool that allows users to monitor mentions related to influencers, topics, brands, or other keywords across websites, blogs, forums, social networks, digital newspapers, and more. It allows users to create custom alerts for specific keywords, which can then be used to monitor conversations about a br
Every day, consumers around the world talk about your products, brands and competitors. Be the first to discover new trends and make smarter decisions!

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SOCIALHOSE logo

Social listening and web monitoring for brands & agencies

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Social listening and web monitoring for brands and agencies of any size.

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Datawalt logo

we manage a unified visualization of your data.

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With Datawalt, you will be able to access updated reports for each area, obtain a complete view of your company and better evaluate the performance of your operations for future decisions.

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Devi logo

AI-enabled social media monitoring and listening tool

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Devi is an AI social media manager that helps users scan social media platforms for specific keywords to get high-intent leads across Facebook Groups, Twitter, LinkedIn, and Reddit.

Increase your business revenue in social media with Devi AI.

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