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Delve Logo

Qualitative analysis solution for research projects

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Table of Contents

Delve - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Delve overview

Based on 188 verified user reviews

What is Delve?

Delve is a qualitative data analysis tool offering key features such as data coding, data import/export, categorization/grouping, drag-and-drop functionality, qualitative comparative analysis, and search/filter, among others.

Who uses Delve?

By industry, Delve reviewers are most commonly professionals in education management (29%). The most frequent use case for Delve cited by reviewers is qualitative data analysis (100% of reviewers).

What do users say about Delve pricing?

Most reviewers indicate that Delve offers excellent value for money, especially for students, and they appreciate the affordable pricing, student discounts, and flexible monthly payments. Some users report concerns about losing access to research after ending their subscription.

Starting price

18per user /
per month
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try for free

Alternatives

Delve’s user interface

Ease of use rating:

Delve pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(16)
5(172)

What do users say about Delve?

Reviewers indicate Delve is highly intuitive, easy to learn, and user-friendly, making it accessible for both beginners and experienced researchers. They find the interface clean and efficient, with helpful tutorials and responsive customer support that eases the learning curve and assists with troubleshooting. Most say Delve streamlines coding, organizing, and analyzing qualitative data, saving significant time on research projects.

They report that Delve offers strong data management and collaboration features, and appreciate its affordable pricing, especially for students. Some mention a desire for more advanced coding options and data visualization tools, but feel the overall value and usability outweigh these limitations.

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Who uses Delve?

Based on 188 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Higher Education
Research
E-Learning
Others

Use cases

Qualitative Data Analysis

Delve's key features

GetApp's analysis of 57 verified user reviews collected between November 2021 and December 2024 identifies Delve's most critical features and summarizes user sentiment about those features.

Data coding

Reviewers appreciate Delve's data coding capabilities for their ease of use and efficiency. They report that coding is seamless, intuitive, and allows for quick identification of themes. Users find it simple to add, remove, and merge codes, and they value the ability to highlight text and distinguish between codes. They also mention that Delve helps streamline and organize ideas, making it easier to derive meanings from qualitative data. Many reviewers highlight the visualizations and collaboration capabilities as particularly valuable. Of the 36 Delve users who gave detailed accounts of their use of Data Coding, 100% rated this feature as important or highly important.

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“Coding became seamless, with easy and ready to use tagging features that help you see emerging patterns/themes with depth, nuance, and complexity. ”
AG

Andrea G.

Research Fellow

“Very intuitive to use, very comprehensive tool for coding. Different visualisations are great, also the ability to share with viewers or invite team members.”
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Anna K.

Academic


Data import/export

Users report that Delve's data import/export capabilities are straightforward and efficient. They indicate that importing transcripts is easy and can be done in various formats such as CSV, Word, and text files. Reviewers appreciate the ability to export coded material in multiple formats, which aids in further analysis and reporting. They find the process user-friendly and time-saving, with some noting the convenience of exporting data for dissertations and other research projects. Of the 37 Delve users who gave detailed accounts of their use of Data Import/Export, 100% rated this feature as important or highly important.

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“Importing data was as easy as exporting, and multiple reports are available for transcript exports (PDF or .txt depending on which format you need).”
NM

Nathaniel M.

Managing Director

“Uploading and removing transcripts has never been easier. The various formats (CSV, Word) the reports come in is amazing. ”
KM

Khotso M.

Student


Categorization/Grouping

Reviewers indicate that Delve's categorization/grouping capabilities are highly efficient and user-friendly. They find it easy to categorize data into themes and appreciate the intuitive process of moving and reordering codes. Users report that this aspect of Delve saves time and simplifies qualitative analysis by making it easy to review, edit, and reassess data. They also highlight the ability to create sub-codes and the overall organization and simplicity of the tool. Of the 38 Delve users who gave detailed accounts of their use of Categorization/Grouping, 97% rated this feature as important or highly important.

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“Categorization/Grouping in Delve is very efficient as it takes only a few clicks from the mouse. Moreover, it allows me to revisit pages from transcripts so I can review and edit as needed.”
KI

Krista I.

Project Manager

“The organization and simplicity is the best part. Coding is an iterative process of categorizing and grouping, and DelveTool makes the process intuitive and easy. I love that I can go into my account and see how I have coded all of my transcripts. I can always come back to my data and re-assess it, continue going further or rethink it.”
KC

Kellen C.

Professor


Drag & drop

Users find Delve's drag-and-drop functionality highly convenient and efficient. They report that it simplifies the process of organizing codes into categories and themes. Reviewers appreciate the flexibility and ease of moving codes around, which helps in refining and reordering them. They say this capability enhances the usability of Delve, making it straightforward to manage and adjust codes as needed during the analysis process. Of the 18 Delve users who gave detailed accounts of their use of Drag & Drop, 94% rated this feature as important or highly important.

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“I enjoyed being able to move codes around to other more defined themes. Made researching a lot easier”
KR

Kyle R.

Student

“The drag and drop functionality is game changer as it makes the usability simplified.”
NV

Njema V.

Project Manager


Qualitative Comparative Analysis

Reviewers highlight Delve's qualitative comparative analysis capabilities as essential for their research. They report that the tool makes it easy to compare and contrast qualitative data, identify emerging themes, and generate meaningful reports. Users appreciate the intuitive nature of coding and organizing data, which allows them to focus on analysis rather than software complexities. They find the ability to move codes between themes particularly helpful for refining their analysis. Of the 17 Delve users who gave detailed accounts of their use of Qualitative Comparative Analysis, 94% rated this feature as important or highly important.

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“The ability to run and export reports that showed me where I had multiple codes occurring was invaluable. I was able to compare and contrast the qualitative results as I analyzed the data. My end product was very clean and concise which allowed me to prepare an outline very quickly. ”
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Karin M.

Marketing Growth Programs

“Since I can easily move my codes around and put them under different themes, it was very easy to perform this task.”
SJ

Sanjay J.

Student


Search/Filter

Users report that Delve's search/filter capabilities are highly useful for managing large data sets. They indicate that the search capability allows them to quickly locate specific parts of the data, which is particularly helpful for thematic analysis. Reviewers appreciate the ability to filter responses by themes and find this aspect saves time and enhances the accuracy of their analysis. They also mention that it is user-friendly and well-designed for easy navigation. Of the 27 Delve users who gave detailed accounts of their use of Search/Filter, 93% rated this feature as important or highly important.

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“I love this feature! I am able to find specific word throughout all transcripts very easily and I don't have to search through each transcript manually. ”
SC

Sheri C.

Student

“Good ability to search for text and filter responses by themes assisted in the reporting process. ”
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Diarmid L.

Director


All Delve features

Features rating:

Data storage management
Customizable reports
Text analysis
Tagging
User research analysis
Data visualization
Reporting & statistics
Annotations
Collaboration tools
Access controls/permissions
Multiple data sources
Statistical analysis
Multi-Language
Visual analytics

Delve awards

Delve alternatives

Delve logo
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Starting from

18

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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0

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Delve pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Delve

50

/user

Per month

Features included:

  • Customer Support
  • Transcripts and Codes
  • Unlimited Projects

Delve Education Plan

18

/user

Per month

Features included:

  • Customer Support
  • Transcripts and Codes
  • Unlimited Projects
  • Search Transcripts

User opinions about Delve price and value

Value for money rating:

Of 24 reviews that provide robust commentary on Delve's price and value, 96% mention it in a positive light.

Most reviewers indicate that Delve offers excellent value for money, especially for students and academic users. They appreciate the affordable pricing, student discounts, and the flexibility to pay for only one month when needed. Users think the free trials are beneficial, allowing them to evaluate the software before committing financially. They also value the wealth of free resources on qualitative methods. Some reviewers feel the pricing is reasonable given the ease of use and the ability to collaborate without a steep learning curve. However, a few users mention concerns about the cost and the inability to access previous research after discontinuing the subscription.

, and

To see what individual users think of Delve's cost and value, check out the review excerpts below.

“Would love to see some graphic capability added, such as mapping or word clouds, but at the same time I was so happy to find a tool at this price point and would not exchange that capability for an increase in price.”
KG

Karen G.

professor

“The education pricing is so inexpensive that Delve would be highly appropriate for students just learning how to code as well as seasoned researchers.”
TM

Teri M.

Assistant Professor

“The software is a bit expensive.”
VN

Varun N.

Student

Delve customer support

What do users say about Delve customer support?

Customer support rating:

We analyzed 32 verified user reviews to identify positive and negative aspects of Delve customer support.

Widely noted by reviewers, Delve's customer support is highly responsive and provides fast answers when users need help.

A number of users highlight that support is easy to contact and always available, both via real people and automated resources.

Multiple users mention the support team's helpfulness in resolving issues and assisting new users through webinars and resources.

Support options

Email/help desk
Knowledge base
Chat
Faqs/forum

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about Delve's customer support, check out the review snippets below.

“This was the key reason I decided to use it - I felt like I have enough information to do the coding and analysis. And when I got stuck, customer support was right there with their fast responses.”

TP

Tjaša P.

-

“There is an extensive resource library for questions/how to's but also highly responsive customer service if you need help.”

MM

Meredith M.

Principal

“I have a few time contacted customer service and every time I have received an answer within an hour. ”

TR

Tobias R.

Student

Delve FAQs

Q. What type of pricing plans does Delve offer?

Delve has the following pricing plans:
Starting from: $18.00/month
Pricing model: Subscription
Free Trial: Available


Q. What is Delve used for?

Delve is a qualitative data analysis platform that helps ethnographic researchers, focus groups, and social scientists perform analysis for research projects and interview transcripts. The platform enables users to code sentences, phrases, or paragraphs from submitted transcripts and sort highlighted quotes in various categories. Delve allows researchers to add summaries and definitions to codes as well as create nest codes by organizing snippets in a hierarchical structure. Users can configure system settings to add multiple collaborators to projects and share transcripts and files with team members. Plus, businesses can store researched projects in a centralized database and utilize the search functionality to retrieve specific quotes from transcripts. Delve enables enterprises to create participant profiles with details including company size, education level, and location and assign demographics to participants. Managers can import multiple transcripts using a drag-and-drop interface. Businesses can also export downloaded code copies, descriptions, and snippets in document format, enabling users to generate review reports.


Q. Who are the typical users of Delve?

Delve has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Delve support?

Delve supports the following languages:
English


Q. Does Delve offer an API?

No, Delve does not have an API available.


Q. What level of support does Delve offer?

Delve offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum

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