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ATLAS.ti
5
115
4
20
3
6
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualitative data analysis for text, graphical, audio & video
Table of Contents
ATLAS.ti - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
ATLAS.ti overview
Based on 142 verified user reviews
What is ATLAS.ti?
ATLAS.ti is a qualitative data analysis tool offering key features such as data coding and data import/export, among others.
Who uses ATLAS.ti?
By industry, ATLAS.ti reviewers are most commonly professionals in research (24%). The most frequent use case for ATLAS.ti cited by reviewers is qualitative data analysis (82% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Qualitative Data Analysis
User Interface
Visualization
Coding
Web Version
Network Visualization
Do you work for ATLAS.ti? Manage this product listing
ATLAS.ti’s user interface
ATLAS.ti reviews
Overall rating
4.7
/5
142
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
5
4
3
2
1
115
20
6
0
1
Billie v.
Student
Alexander K.
Researcher
Jenny G.
PhD Student and Business Owner
Billie v.
Student
Alexander K.
Researcher
Alexander K.
Researcher
Who uses ATLAS.ti?
Based on 142 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ATLAS.ti's key features
GetApp's analysis of 42 verified user reviews collected between May 2022 and July 2024 identifies ATLAS.ti's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ATLAS.ti's data coding capabilities. They report that the coding function allows for thorough analysis of qualitative data, with both manual and AI-assisted coding being straightforward. Users find the AI tool helpful for coding large amounts of information, though some note its current limitations. They value the intuitive process for inductive and deductive coding and the ease of organizing ideas and insights. They also highlight the importance of coding for the overall analysis process and appreciate the seamless experience in newer software versions. Of the 19 ATLAS.ti users who gave detailed accounts of their use of Data Coding, 100% rated this feature as important or highly important.
Reviewers highlight the ease and flexibility of ATLAS.ti's data import/export capabilities. They find the process intuitive, supporting a wide range of data formats like text, images, audiovisuals, and social media data. Users appreciate the ability to export various reports and collaborate on projects through data sharing. They note the smooth transfer between the native and web applications, though some mention the need for improvements in project merging and cloud capabilities. Overall, they find the import/export functions essential for their research workflow. Of the 24 ATLAS.ti users who gave detailed accounts of their use of Data Import/Export, 96% rated this feature as important or highly important.
All ATLAS.ti features
Features rating:
ATLAS.ti alternatives
ATLAS.ti
Starting from
10
/user
Per month
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ATLAS.ti pricing
Value for money rating:
Starting from
10
/user
Per month
User opinions about ATLAS.ti price and value
Value for money rating:
To see what individual users think of ATLAS.ti's price and value, check out the review snippets below.
Billie v.
Student
Alexander K.
Researcher
ATLAS.ti integrations (0)
Integrations rated by users
We looked at 142 user reviews to identify which products are mentioned as ATLAS.ti integrations and how users feel about them.
Integration rating: 4.0 (5)
Integration rating: 5.0 (2)
“It is simple to integrate, allows customisation to improve workflow and its works.”
Seán M.
Managing Director
Integration rating: 5.0 (1)
“We use google forms for internal surveys.”
Mat B.
Senior Engineer
Integration rating: 5.0 (1)
ATLAS.ti customer support
What do users say about ATLAS.ti customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ATLAS.ti customer support.
Widespread user sentiment highlights the support team's responsiveness, patience, and effectiveness via chat and email.
A significant portion of users value the knowledgeable staff and quick resolutions, even outside regular hours.
A minority of users report slow handling of complex issues and unhelpful or dismissive customer service experiences.
Support options
Training options
To see what individual users say about ATLAS.ti's customer support, check out the review snippets below.
“It is also a significant bonus to have the Atlas tutorials readily available on the web and their support team, which is very responsive and eager to help via live chat and email.”
Umay K.
PhD Candidate Research Assistant
“The ease of use (with no training), the smoothness of the interface and the extremely responsive and knowledgeable support team (responded within seconds at 8pm).”
Tim M.
Teacher Researcher
“The support team could not help me and I felt like the communication wasn't great.”
Kiirsti O.
PhD candidate
ATLAS.ti FAQs
ATLAS.ti has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is ATLAS.ti used for?
ATLAS.ti is a qualitative data analysis platform, which allows businesses to analyze content including text, graphics, audio, and video for quality. The platform can be deployed in the cloud or on-premise using Windows, Mac, Android, or iOS devices. ATLAS.ti is designed to help businesses and institutes within educational settings analyze documents, websites, and social media data. ATLAS.ti Web allows users to organize their qualitative data and store documents within the cloud. Users can edit documents and content within the platform and add notes, comments, or tags to add additional data insights or flag specific quotes. ATLAS.ti also facilitates the creation of new tags using code, tracking of analysis progress via an analysis diary, collaborative creation using focus groups, and the discovery of relevant content using the Smart Search functionality.
Q. Does ATLAS.ti support mobile devices?
ATLAS.ti supports the following devices:
Android, iPad
Q. What level of support does ATLAS.ti offer?
ATLAS.ti offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum