PrediCX Pricing, Features, Reviews & Comparison of Alternatives

PrediCX

Machine learning labelling engine

4.6/5 (10 reviews)

PrediCX overview

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data. PrediCX can be used to generate accurate classification models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims, and more. It can be used by enterprises for both insight and automation, including chatbots and other self-serve solutions.
www.warwickanalytics.com

Pricing

Starting from
$495/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German
PrediCX screenshot: Label hierarchies for analysisA Short Demonstration of PrediCXPrediCX screenshot: Labelled analytics PrediCX screenshot: Dashboard for analytics and business intelligence

PrediCX reviews

Excellent
6

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.4
Dan Somers

Very powerful software for text

Used daily for less than 6 months
Reviewed 2017-12-13
Review Source: Capterra

We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.

Pros
Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.

Cons
The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kat Lubert

Great software, very easy to implement and run it. So far runs smoothly.

Used weekly for less than 6 months
Reviewed 2018-02-12
Review Source: Capterra

Better understanding of customers needs. Speed up customer experience management process.

Pros
Really user friendly. Amazing support from the team. Definitely can recommend it. Great for improvement of your business performance and customer relations. Great value for money.

Cons
There is nothing to dislike about the product. However GUI has still some room for improvement. Also the initial manual input could be speed up a little bit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo Love

Strong text analytics

Used weekly for less than 6 months
Reviewed 2018-02-13
Review Source: Capterra

Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.

Pros
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.

Cons
Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Super easy to use for non software specialists so you might even have no need to read the manual!

Used weekly for less than 6 months
Reviewed 2018-02-14
Review Source: Capterra

Pros
You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.

Cons
The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Harrison

Very easy to use and leveraged the key people in my business

Used weekly for less than 6 months
Reviewed 2018-02-15
Review Source: Capterra

Pros
PrediCX allowed me to leverage the key knowledgable people I have in the business and then automate the rest. Having actionable insight is really powerful, especially when it updates as well.

Cons
It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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PrediCX pricing

Starting from
$495/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on data volumes

Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels

Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels

Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels

Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing

Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing

PrediCX features

API
Activity Dashboard
Business Intelligence
Data Import/Export
Visual Analytics

Ad hoc Reporting (72 other apps)
Charting (75 other apps)
Collaboration Tools (56 other apps)
Customizable Reporting (83 other apps)
Dashboard Creation (93 other apps)
Data Filtering (82 other apps)
Data Visualization (129 other apps)
Drag & Drop Interface (62 other apps)
Filtered Views (56 other apps)
Monitoring (71 other apps)
Real Time Analytics (98 other apps)
Real Time Data (77 other apps)
Real Time Reporting (56 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (78 other apps)

Additional information for PrediCX

Key features of PrediCX

  • AI / Machine Learning
  • Data Mining
  • Customer Analysis
  • Data Mapping
  • Labeling
  • Multi-Language
  • Predictive Analytics
  • Predictive Modeling
  • Activity Dashboard
  • Visual Analytics
  • Text Analysis
  • Data Import/Export
  • API
  • Business Intelligence
  • Graphical Data Presentation
  • Metadata Tagging
  • Spam Analysis
  • Tags & Keywords
  • Contextual Search
  • Customer Service Analytics
View All Features

Benefits

Minimum human input to maximise the performance of predictive models. No data scientist required

Accurate machine learning models for classifying text

Self correcting models, using 'human-in-the-loop'

Uses API to connect with other third party systems

Can arrange the classes in a hierarchical structure, and move and merge them to fit with any business