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Clearwave Logo

Patient check-in and scheduling system for medical practices

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Clearwave - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Clearwave overview

What is Clearwave?

Clearwave is the Patient Engagement Solution built to drive measurable results for specialty healthcare practices. Clearwave empowers patients to schedule, register and check in on their own—anytime, anywhere—while ensuring accuracy and efficiency at every step. Clearwave’s comprehensive patient engagement suite and AI solutions help healthcare organizations and multi-specialty practices grow revenue, improve collections, reduce claim rejections and expand patient access without adding staff or complexity. With trusted integrations, a comprehensive partner ecosystem and a proven focus on efficiency, Clearwave helps practices optimize staff operations, accelerate revenue and deliver the modern experiences patients expect. Powering 5,000+ Multi-Specialty Organizations and Top-Ranked Health Systems Nationwide, Clearwave empowers healthcare organizations to achieve measurable growth and lasting operational excellence.

What makes Clearwave’s new platform different than traditional patient engagement solutions or the experience tools offered by a PMS? In the 2025 healthcare environment, practices need more than just another digital tool or vendor—they need a solution that puts the patient in control. Clearwave’s Patient-Led Self-Service Platform does exactly that, allowing specialty practices to optimize staffing, accelerate revenue and deliver exceptional patient experiences. Rather than simply digitizing tasks while keeping staff heavily involved like other patient engagement vendors or PMS systems, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious administrative tasks — by over 80%. Clearwave puts the power in your patients’ hands, meeting their demands by streamlining appointment booking, check-in, communications and payment. This shift reduces staff workloads to the point where practices can drop required registration staffing numbers by 60% or more and reallocate those FTEs or cost-savings elsewhere. This patient-powered approach also simplifies collections, data capture and claims processes, which help practices get paid faster.

Clearwave Scheduling:

- Allow 24/7 Patient Booking: Give new and existing patients the convenience of booking appointments online, and offer an automated waitlist. See up to a 174% increase in monthly visits and save staff up to 1,500 hours per year.

Reduce Call Center Strains: Provide agents a tool to drop onboarding time by 86% and improve agent booking accuracy and efficiency.

Clearwave Registration:

- Speed Up Check-In: With patient-led registration, like kiosks, practices see 96% patient adoption, dropping check-in times by 90% and improving patient experiences every day. All of which reduces tedious manual tasks by 87% or more.

- Get Cleaner Data: Configure registration workflows based on your unique needs to ensure quick and accurate data capture. All demographic data, signed consents, scanned Insurance Card images and more flow directly into NextGen.

Clearwave Clinical Intake:

- Provide Modern Experiences: Give patients the option to complete clinical intake on-the-go, helping them save time at the office.

- Create Efficiencies: Help staff save time and improve data accuracy by reducing staff intervention in medical history and clinical data capture.

Clearwave Eligibility:

- Instantly Determine Eligibility: Spot and solve insurance issues fast, present accurate co-pays at check-in, see consistent collection rates of 96% or higher.

- Simplify Issue Resolution: Help staff quickly identify errors with a flagging system, so they can make corrections fast and help your practice drop claim rejections by up to 100%.

Clearwave Payments:

-Simplify Payments: Provide multiple options including card-on-file and tap-to-pay to make it easier for patients to pay you.

- Increase Revenue: Collect co-pays, past-due balances and more right at check-in increasing collections by 112%.

Starting price


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Clearwave’s user interface

Ease of use rating:

Clearwave pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(7)
5(25)

What do users say about Clearwave?

We have had interface issues, communication issues, payment issues.


Who uses Clearwave?

Based on 33 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Health, Wellness and Fitness

Use cases

Patient Management

Clearwave's key features

Most critical features, based on insights from Clearwave users:

Claims management

All Clearwave features

Features rating:

Activity dashboard
Activity tracking
ADA compliance
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Booking management
Cancellation tracking
Claims management
Claims scrubbing
Client portal
Communication management
Compliance management
Confirmations/Reminders
Contact database
Customizable branding
Customizable forms
Customizable reports
Customizable user interface
Data import/export
Digital signage
Digital signature
Electronic payments
EMR/EHR
Forms management
For ophthalmologists
For orthopedics
HIPAA compliant
Historical reporting
Insurance eligibility verification
Insurance verification
kiosk
Live chat
Medication history
Messaging
Mobile access
Mobile alerts
Multi-Channel communication
Multi-Language
Multi-Location
Multi-Physician
Onboarding
Online intake forms
Onsite registration
Patient communications
Patient education
Patient engagement
Patient intake
Patient questionnaires
Patient scheduling
Payment collection
Payment processing
Performance metrics
Physician management
Physician scheduling
Practice management
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Scheduling
Secure browsing
Self check-in/check-out
SMS messaging
Third-Party integrations
Touch screen
Usage tracking/analytics
User session management
Virtual keyboard
Wait list management
Wireless internet access control

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Clearwave pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Clearwave price and value

Value for money rating:

To see what individual users think of Clearwave's price and value, check out the review snippets below.

“We have had interface issues, communication issues, payment issues. ”
KM

Karen M.

Administrator

Clearwave integrations (6)

Integrations rated by users

We looked at 33 user reviews to identify which products are mentioned as Clearwave integrations and how users feel about them.

Integration rating: 5.0 (1)

To communicate with guest and team members

MC

MORGANNE C.

Operations Manager

Clearwave support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Videos
Live Online
In Person
Documentation
Webinars

Clearwave FAQs

Q. Who are the typical users of Clearwave?

Clearwave has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Clearwave offer?

Clearwave offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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