The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.
Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.