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Insight
5
84
4
32
3
9
2
4
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based salon & spa management software
Table of Contents
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Insight - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Insight overview
What is Insight?
Insight is a salon & spa management software that helps small, mid-size and enterprise organizations in managing appointments, clients and staff. The software can be installed on-premises or hosted in the cloud.
Insight salon & spa software offers a variety of features such as appointment management, client & staff management, marketing services and reporting. Users can book appointments and reserve service rooms and resources online, and receive appointment confirmation messages on their phones. The tool records client preferences, formulas and other notes as well as tracking product, service and appointment histories and other personal details such as birthdays and anniversaries. The software also stores contact and employment details of staff, sets up flexible, rotating work schedules, and supports role-based access to data using passwords and administrative controls. Users can generate over 80 report types including sales and appointment trends, inventory and services. Multiple payment methods can be accepted for a single invoice, and discounts and cancellations tracked, with hardware integrations for barcode scanners, cash drawers and receipt printers. Insight’s inventory management feature helps to analyze inventory levels and track partial use of an item. The pricing grid feature lets clients optimize sales revenue and price services based on department, category, and employee skills or experience.
Insight software can be customized to meet specific customer requests and offers add-ons and integration with third-party software such as QuickBooks to help salons and spas improve their efficiency and client experience.
Insight’s user interface
Insight pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.3
Customer support
4.6
Reviews sentiment
What do users say about Insight?
I like it most for tracking the appointments
Who uses Insight?
Based on 135 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Insight's key features
Most critical features, based on insights from Insight users:
All Insight features
Features rating:
Insight alternatives
Insight
Starting from
25
Per month
GlossGenius
Starting from
28
Per month
Boulevard
Starting from
176
Per month
Mindbody
Starting from
99
Per month
Insight pricing
Pricing plans
Pricing details:
User opinions about Insight price and value
Value for money rating:
To see what individual users think of Insight's price and value, check out the review snippets below.
Fawzie N.
Customer service representative
Insight integrations (1)
Top integrations
Insight customer support
What do users say about Insight customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Insight customer support.
Widespread user sentiment highlights Insight's customer support as friendly, patient, and consistently helpful with issues.
A significant portion of users report fast response times and effective problem resolution from the support team.
Frequently reported by users, support staff are knowledgeable and willing to walk customers through new features or troubleshooting.
Broad user base appreciates the ease of contacting support, with many noting reliable availability during office hours.
Support options
Training options
Insight FAQs
Q. Does Insight support mobile devices?
Insight supports the following devices:
Android, iPad, iPhone
Q. What level of support does Insight offer?
Insight offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base