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CommUnity

Connect with your community

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Table of Contents

CommUnity - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

CommUnity overview

What is CommUnity?

CommUnity is a must-have for the modern member-based organization that wants to foster lasting member relationships, both with fellow members and with the organization. Our software allows you to easily host a branded, dedicated site that extends your ability to deliver member value through peer-to-peer digital interactions and communication via forums, shared interest groups, gamification, multimedia and online alerts, thus boosting member loyalty and retention.

Our modern and intuitive collaboration platform has been built and enhanced specifically for the needs of staff and stakeholders of associations, chambers of commerce, clubs, societies, volunteer organizations, and other nonprofits. With deep feature functionality, CommUnity is also highly configurable so customers can drive value in the areas that are most important to them without having to pay for costly customization. Finally, Community’s client support is highly reliable and consistently accessible to ensure clients experience long-term success.

CommUnity is the heartbeat of our clients’ associations, chambers of commerce, charities, clubs, societies, and other nonprofit organizations.

Key benefits of using CommUnity

Discussion Forums: Empower member-to-member collaboration, communication and sharing.

Group-specific Collaboration: Provide curated spaces for smaller groups in your organization to connect, learn and share.

Gamification: Badging, points-tracking, leaderboards, and surveys keep your members and supporters returning and sharing.

Multimedia Support: Capture photos, videos and other media to drive rich SEO and visual engagement.

Resource Gallery: Organize and share content and educational resources with your users.

Event Calendars: Share details with your audience about upcoming virtual and in-person events.

Email Alerts: Send timely conversation updates and provide a way for members to easily return to conversations and stay engaged.

Newsfeed: Allow users to easily see updates in your community, including activity from forums, events, profile posts and file uploads.

Onboarding Tours: Walk new users through the process of getting the most out of your community with guided experiences.

Organizations: This tool allows you to share more about your organization, its history and its mission, as well as showcase who all your members are.

Analytics: Our reporting tools help you understand CommUnity vibrancy, highlight growth opportunities and can be connected your AMS or CRM for an end-to-end view of your members.

Single Sign On (SSO): Integrate CommUnity with your AMS or CRM for a seamless member login experience.

Starting price

2500flat rate /
per year

Alternatives

with better value for money

CommUnity’s user interface

Ease of use rating:

4.0

(12)

CommUnity reviews

Overall rating

4.0

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.27/10

Rating distribution

Pros

“Overall its been great to use the community for various business units to have private discussions and share news.”

Jessica M.

Senior Application Analyst

“The features of this tool is very simple and intuitive and very user friendly. Connecting it with the DB is also very easy for creating the segments through the query or through the csv files.”

Aman K.

Business Analyst

“This one of the best place on web to looks for guidance when you are in market to implement new technology or upgrading to new one.”

Shruti K.

Deputy Director IT

Cons

“The system is based on HTML blocks, and sometimes you need to use contract hours on getting those blocks fixed, as they can be hard to edit as an average administrator with little HTML experience.”

Verified reviewer

Anonymity request

“This can be frustrating when the only edit might be to bold or center a section.”

Verified reviewer

Anonymity request

“I dislike using Personify early on in the switch. I never got comfortable with the system no matter how many times I used it.”

Khristina B.

Welcome desk leader

Who uses CommUnity?

Based on 12 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Nonprofit Organization Management

Information Technology and Services

Consumer Services

Education Management

Others

Use cases

Community

CommUnity's key features

Most critical features, based on insights from CommUnity users:

Alerts/Notifications

4.5

(4)

Group management

3.7

(3)

Discussions/Forums

4.3

(3)

Moderation

4.0

(3)

Access controls/permissions

4.7

(3)

Content management

4.0

(3)

All CommUnity features

Features rating:

3.7

(12)

Event management

4.5

(2)

Ideation

4.3

(3)

SSL security

(0)

Single sign on

(0)

Reporting & statistics

(0)

Multi-Language

(0)

Mobile access

(0)

Member directory

4.5

(2)

Gamification

4.5

(2)

Feedback management

(0)

Engagement tracking

(0)

Document storage

(0)

Customizable branding

(0)

Contact database

(0)

Communication management

(0)

Chat/Messaging

(0)

API

(0)

Activity tracking

(0)

Activity dashboard

(0)

@mentions

(0)

CommUnity alternatives

CommUnity

4.0

(12)

Starting from

2500

Per year

Free trial

Free version

Ease of Use

3.7

Features

3.7

Value for Money

3.3

Customer Support

4.1

Brilliant Directories

4.8

(803)

visit website

Starting from

1450

One-time payment

Free trial

Free version

Ease of Use

4.5

Features

4.7

Value for Money

4.8

Customer Support

4.8

ToucanTech

4.9

(149)

visit website

Starting from

8000

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.9

Bettermode

4.7

(94)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.7

Customer Support

4.8

CommUnity pricing

Value for money rating:

3.3

(12)

Starting from

2500

Per year

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about CommUnity price and value

Value for money rating:

3.3

(12)

To see what individual users think of CommUnity's price and value, check out the review snippets below.

“Overall its been great to use the community for various business units to have private discussions and share news.”

Jessica M.

Senior Application Analyst

“The features of this tool is very simple and intuitive and very user friendly. Connecting it with the DB is also very easy for creating the segments through the query or through the csv files.”

Aman K.

Business Analyst