Personify Community Pricing, Features, Reviews & Alternatives

Personify Community

The Heartbeat of Your Membership

3.43/5 (7 reviews)

Personify Community overview

What is Personify Community?

Personify Community is a must-have for the modern member-based organization that wants to foster lasting member relationships, both with fellow members and with the organization. Our software allows you to easily host a branded, dedicated site that extends your ability to deliver member value through peer-to-peer digital interactions and communication via forums, shared interest groups, gamification, multimedia and online alerts, thus boosting member loyalty and retention.

Our modern and intuitive collaboration platform has been built and enhanced specifically for the needs of staff and stakeholders of associations, chambers of commerce, clubs, societies, volunteer organizations, and other nonprofits. With deep feature functionality, Community is also highly configurable so customers can drive value in the areas that are most important to them without having to pay for costly customization. Finally, Community’s client support is highly reliable and consistently accessible to ensure clients experience long-term success.

Personify Community is the heartbeat of our clients’ associations, chambers of commerce, charities, clubs, societies, and other nonprofit organizations.

Pricing

Starting from
$2500/year
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L
Personify Community screenshot: Newsfeeds allow users to quickly and easily see what’s going on in your community and interact with content, including activity from forums, events, profile posts and file uploads.Personify CommunityPersonify Community screenshot: Ensure smaller groups within your organization have their own curated spaces to connect, learn and share. With custom content permissions, tie information and action to the right group of people with shared interests.
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Personify Community user reviews

Value for money
Features
Ease of use
Customer support
  3.0
  3.3
  3.1
  3.7
Rebecca B.

Perfect for our purpose

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Capterra

This was a work in progress that has blossomed and really helped us create a community for our users that is extremely useful and very user friendly.

Pros
This software gives us the ability to customize to our needs. They are very helpful in working with us a client and making this easy for our users.

Cons
Not really a con anymore, but it was not as user friendly in the past as it is now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sheila J.

Satisfied: 6 years and counting

Used daily for 2+ years
Reviewed 2019-10-21
Review Source: Capterra

Among many benefits, the reduction of individualized emails has given our team more time to focus on other aspects of business. There has been a significant impact on our communications team by eliminating the need for email campaigns.

Pros
Our online-closed community has become our primary source of communication with clients, collectively and individually. The software provides our clients with greater ROI by giving them direct, immediate access to vetted resources. Before using the software, clients engaged with a limited number of staff members. Now, they have access to all our subject matter experts through discussion forums and private messaging. Clients also benefit through engagement with other customers using the platform.

Cons
I would like to see improvements on how notification settings are managed throughout the community.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Loved our project manager | Disliked the admin user experience

Used daily for 6-12 months
Reviewed 2018-03-07
Review Source: Capterra

Served it's purpose for the organization's online community at the time, but would choose a different online community solution now.

Pros
It served its purpose as the online community for our organization, which was very group-based. I think it was the cheaper option that the organization went with at the time, but there are other platforms that far out-perform it at similar price points now. I really, really enjoyed working with our Project Manager. He came prepared to our weekly calls, had innovative ideas, was very responsive and helped with compiling data for important presentations.

Cons
I can't express how much I disliked the admin/back-end interface. It was extremely difficult to navigate, not intuitive, cluttered and just plain not user friendly. It didn't look anything like the member-facing view, so I was constantly switching between browser windows to see "my view" vs "their view" and trying to hunt down the changes I made. It was exhausting! I consider myself tech savvy and have picked up other platforms far more quickly. I inherited it from a previous employee, so perhaps if you're part of the project and building the community from the ground-up, it makes more sense. Definitely not friendly for newbies. Members had difficulty navigating it as well - particularly when it came to updating their profiles. I'm thankful for our great PM because the community wouldn't have survived otherwise!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Anonymous

Very solid platform

Used daily for 2+ years
Reviewed 2018-06-25
Review Source: Capterra

Connecting our supporters to each other and allowing them to post and share resources to each other.

Pros
The customization of the software allows our organization to connect our users across different geographic areas. We were able to build a comprehensive resources section with incredible filtering options which has served our organization well.

Cons
The system is based on HTML blocks, and sometimes you need to use contract hours on getting those blocks fixed, as they can be hard to edit as an average administrator with little HTML experience. This can be frustrating when the only edit might be to bold or center a section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Maggie L.

Works well enough

Used weekly for 6-12 months
Reviewed 2019-10-21
Review Source: Capterra

It's easy to keep all projects and conversations in one place

Pros
I liked that the projects were grouped by topics.

Cons
Email replies didn't move directly into Personify. The dashboard has the latest conversations from people in other companies (I don't really need this). I think other conversations should be grouped as well. I would prefer my dashboard to be a visually user-friendly snapshot of what I'm doing in the platform.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Personify Community pricing

Starting from
$2500/year
Pricing options
Subscription
View Pricing Plans

Pricing is designed based on organization size and budget. Contact Personify Community directly for custom pricing information for your organization.

Personify Community features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Collaboration Tools
Communication Management
Content Management
Customizable Branding
Document Storage
Mobile Access
Search/Filter

Commenting/Notes (276 other apps)
Data Import/Export (272 other apps)
Document Management (472 other apps)
Drag & Drop (303 other apps)
File Sharing (377 other apps)
Task Management (305 other apps)
Third Party Integrations (361 other apps)
Version Control (295 other apps)
Workflow Management (276 other apps)

Videos and tutorials

Additional information for Personify Community

Key features of Personify Community

  • Group management
  • Content moderation
  • Social media management
  • Blogs
  • Badging
  • Leaderboards
  • Contests
  • Mobile-optimized
  • User segmentation
  • Communication management
  • Member directory
  • CRM integration
  • Discussions
  • Email alerts
  • Multi-language options
  • Online forums
  • Search functionality
  • SEO management
  • Video management
  • Activity dashboard
  • Ideation / crowdsourcing
  • Feedback management
  • Member data management
  • Gamification
  • Multimedia support
  • Reporting & analytics
  • Access control
  • Collaboration tools
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Benefits

Discussion Forums: Empower member-to-member collaboration, communication and sharing.

Group-specific Collaboration: Provide curated spaces for smaller groups in your organization to connect, learn and share.

Gamification: Badging, points-tracking, leaderboards, and surveys keep your members and supporters returning and sharing.

Multimedia Support: Capture photos, videos and other media to drive rich SEO and visual engagement.

Resource Gallery: Organize and share content and educational resources with your users.

Event Calendars: Share details with your audience about upcoming virtual and in-person events.

Email Alerts: Send timely conversation updates and provide a way for members to easily return to conversations and stay engaged.

Newsfeed: Allow users to easily see updates in your community, including activity from forums, events, profile posts and file uploads.

Onboarding Tours: Walk new users through the process of getting the most out of your community with guided experiences.

Organizations: This tool allows you to share more about your organization, its history and its mission, as well as showcase who all your members are.

Analytics: Our reporting tools help you understand Community vibrancy, highlight growth opportunities and can be connected your AMS or CRM for an end-to-end view of your members.

Single Sign On (SSO): Integrate Community with your AMS or CRM for a seamless member login experience.