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Suralink Logo

Workflow management solution for accounting firms

Suralink - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Suralink?

Suralink is a cloud-based workflow management solution designed to help accounting businesses streamline processes related to managing PBC (provided by client) lists, auditing, document transfer, and more. The platform comes with drag-and-drop functionality, which allows users to add files into the PBC lists and link them to client requests.

Suralink includes a tracking module, which enables managers to monitor client requests in real-time, as well as monitor team interactions across documents. The solution offers a host of features such as customizable templates, data import and export, roll forward, instant updates, approval workflows, audit trails, notifications, and more. The centralized dashboard also allows managers to review client engagement and manage document gathering in real time.

Suralink enables organizations to create personalized sub-domains with custom names and logos while the communication module lets managers add comments to client requests. Plus, the built-in secure document exchange system allows users to store encrypted documents and schedule automated backups.

Starting from

29

/user

Per month

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Suralink's key features

Most critical features, based on insights from Suralink users:

Document Storage
Access Controls/Permissions
Collaboration Tools
Document Management
Dashboard
Alerts/Notifications

All Suralink features

Features rating:

Data Import/Export
Configurable Workflow
Email Reminders
Client Portal
File Sharing
Secure Data Storage
Audit Management
Archiving & Retention
Forms Management
Activity Dashboard
Financial Reporting
Mobile Access
Issue Management
Monitoring
Nonprofits
Project Accounting
Real-Time Analytics
Accounting
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Search/Filter
Security Auditing
Status Tracking
Tax Management
Workflow Management
Activity Tracking
API
Approval Process Control
Audit Planning
Audit Trail
Client Management
Commenting/Notes
Communication Management
CPA Firms
Customizable Branding
Customizable Reports
Customizable Templates
Document Review
Document Templates
Drag & Drop
Due Date Tracking
For Government
For Tax Practices
Fund Accounting

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Suralink pricing

Value for money:

Starting from

29

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Suralink support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars
Videos

Suralink reviews

Overall rating

4.7

/5

398

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

301

84

13

0

0

Pros
I love how easy it is to correspond with the client and reject/accept workpapers. I have heard only good things from the client regarding this.
Our experience has been fantastic as the clients and team members enjoy the ease of use and how the format is consistent year over year.
I appreciate how easy it is to import lists and drag and drop items into categories. I also appreciate the fun quirks like jokes and messages when signing out.
Cons
Example: I am having problems with XYZ feature. Support response: I'm sorry you are having a problem with XYZ feature.
Some of the features lack logic. Should be able to drag and drop requests or easily move around.
Client's inability (or apparently inability) to create lines themselves when they want to upload additional documents.

Suralink FAQs

Q. What type of pricing plans does Suralink offer?

Suralink has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription

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Q. Who are the typical users of Suralink?

Suralink has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Suralink support?

Suralink supports the following languages:
English


Q. Does Suralink offer an API?

Yes, Suralink has an API available for use.


Q. What level of support does Suralink offer?

Suralink offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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