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Syracuse Logo

Reveal your organization's information assets with Alfeo.

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Syracuse - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Syracuse overview

What is Syracuse?

Alfeo, a French publisher specializing in knowledge and document management solutions, offers the Syracuse tool to meet two major challenges:

- The practical implementation of an innovative knowledge management portal (Syracuse Knowledge Management).

- The organization and distribution of your document resources (Syracuse Document Management).

By contributing its technological expertise and in-depth business knowledge, Alfeo aims to guarantee the efficiency and longevity of its customers' investments. Adopted by over 500 customers and supported by a community of several thousand professionals, the Syracuse solution is a proven and reliable choice.

https://alfeosoft.com

Key benefits of using Syracuse

? Enable employees to find the right information for their assignments. Gain efficiency.

? Decrease frustration and wasted energy searching for useful information. Improve employee satisfaction.

? Add value to information regardless of its original source. Increase the ROI of the Information System. 

? Decrease Dark Content.

Starting price

17per user /
per month

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Syracuse’s user interface

Ease of use rating:

Syracuse reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Syracuse's key features

Most critical features, based on insights from Syracuse users:

Full text search
Document storage
Access controls/permissions
File sharing
File conversion
Collaboration tools

All Syracuse features

Features rating:

Customizable fields
Text editing
Compliance tracking
Communication management
Rules-Based workflow
Role-Based permissions
Reporting & statistics
Reminders
Real-Time reporting
Real-Time notifications
Quality control
Multiple format support
Multi-Language
Metadata extraction
Live chat
Knowledge base management
Indexing
Activity dashboard
Search/Filter
Secure data storage
Self service portal
Single sign on
Social media integration
SSL security
Surveys & feedback
Tagging
Task management
Third-Party integrations
Version control
Widgets
Workflow management
Activity tracking
Alerts/Notifications
API
Approval process control
Archiving & retention
Audit management
Calendar management
Catalog management
Commenting/Notes
Content library
Content management
Customizable branding
Customizable reports
Customizable templates
Data import/export
Decision support
Discussions/Forums
Document automation
Document classification
Document lifecycle management
Document management
Document review
Drag & drop
File management
For legal professionals
For medical purposes
Forms management

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Syracuse pricing

Value for money rating:

Starting from

17

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Syracuse price and value

Value for money rating:

Syracuse support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Videos
In Person
Live Online

Syracuse FAQs

Q. What type of pricing plans does Syracuse offer?

Syracuse has the following pricing plans:
Starting from: €17.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Syracuse?

Syracuse has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Syracuse support?

Syracuse supports the following languages:
Arabic, English, French


Q. Does Syracuse offer an API?

Yes, Syracuse has an API available for use.


Q. What other apps does Syracuse integrate with?

Syracuse integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, CrossKnowledge Learning Suite, Microsoft Teams, Ciril GROUP Suite


Q. What level of support does Syracuse offer?

Syracuse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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