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Treatwell
5
204
4
47
3
8
2
4
1
21
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salon management tool
Table of Contents
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Find out with a
Treatwell - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Treatwell overview
What is Treatwell?
Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.
Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Salon Management
Booking System
Client Management
Pricing
Payments
Bugs and Issues
Treatwell’s user interface
Treatwell pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Treatwell?
Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking)
Select to learn more
Who uses Treatwell?
Based on 284 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Treatwell's key features
Most critical features, based on insights from Treatwell users:
All Treatwell features
Features rating:
Treatwell alternatives
Treatwell
Starting from
195
Per year
Calendly
Starting from
10
/user
Per month
Google Calendar
Starting from
No pricing info
Goldie
Starting from
19.99
Per month
Treatwell pricing
Pricing plans
Pricing details:
User opinions about Treatwell price and value
Value for money rating:
To see what individual users think of Treatwell's price and value, check out the review snippets below.
Oksana S.
Beautician
Oksana S.
Beautician
Treatwell integrations (2)
Integrations rated by users
We looked at 284 user reviews to identify which products are mentioned as Treatwell integrations and how users feel about them.
Integration rating: 4.5 (4)
“It keeps us on track with our appointments and events. Very usueful.”
Patricia D.
Manager Business Administration
Integration rating: 4.0 (1)
“We have just built a new Wordpress website and will be launching this week, so seamless flow between the new website and chat is necessary.”
Melissa H.
Director of Marketing
Other top integrations
Treatwell customer support
What do users say about Treatwell customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Treatwell customer support.
A significant portion of users highlight Treatwell's customer support as fast, friendly, and knowledgeable when resolving issues.
Common user feedback praises the availability of multiple support channels, including web chat and phone, with helpful and professional staff.
A limited number of users report slow or unavailable customer service, with some citing unhelpful responses and difficulty reaching support.
Support options
Training options
To see what individual users say about Treatwell's customer support, check out the review snippets below.
“I had a customer who rescheduled 5 times within a month !”
Oksana S.
Beautician
“However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in.”
Jaimy L.
Data Scientist
“Not helpful at all Whenever you have issue with customers they don’t deal with it”
Oksana S.
Beautician
Treatwell FAQs
Q. Does Treatwell support mobile devices?
Treatwell supports the following devices:
Android, iPhone, iPad
Q. What level of support does Treatwell offer?
Treatwell offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
