Wire Pricing, Features, Reviews & Alternatives

Wire

The most secure collaboration platform.

4.5/5 (60 reviews)

Wire overview

What is Wire?

Wire is a secure communication and collaboration platform which provides end-to-end encrypted group chats, voice calls, video conferencing, file sharing, screen sharing, and more. The software works across web browsers, iOS, Android, macOS, Windows, and Linux, and supports up to 8 concurrent sessions with data synchronization across devices. Wire is based in the EU, with servers in Ireland and Germany, and aims to help organizations prepare for General Data Protection Regulation (GDPR).

Wire’s group chats can accommodate up to 128 participants, and group voice calls can support 10 members. All file types can be shared through Wire, with users able to view most common file types within conversations on mobile devices. Screens can be shared with up to 10 people, including from desktop to mobile devices, and users can also record and send video messages through the iOS and Android apps. Wire also supports Markdown for text formatting, emojis, GIFs, embedded videos, link previews, image annotation and sketching, and more.

Timed messages disappear after user-defined time periods, with users able to set timers for texts, pictures, video, audio, documents, links, and pings in 1:1 and group chats. Users can also delete messages manually. Admin tools enable the addition or removal of users, management of roles, and chat history removal.
wire.com

Pricing

Starting from
$5/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, German, Korean, Swedish, Chinese (Traditional) and 15 other languages, Spanish, Arabic, Italian, Finnish, Portuguese, French, Polish, Norwegian (Bokmal), Chinese (Simplified), Japanese, Dutch, Turkish, Danish, Russian, Czech
Wire screenshot: Wire works on all major platforms and devices – iOS, Android, macOS, Windows, Linux, and in web browsersMessaging Layer Security (MLS) – The Future of Enterprise CollaborationWire screenshot: Desktop apps are available for Mac, Windows, and Linux. Wire also works directly in web browsers.Wire screenshot: Wire encrypts all communications, including 1:1 and group chats, voice calls, video calls, and screen sharingWire screenshot: Users can view conversations while on a callWire screenshot: Users can share project updates with images, links and documentsWire screenshot: Users can make 1:1 voice and video calls, and group voice calls with up to 10 participantsWire screenshot: Wire website screenshot

Wire user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.5
  4.5
Bruno B.

Wire use in clinical research

Used daily for 6-12 months
Reviewed 2018-09-21
Review Source: Capterra

Pros
I'm the Principal Investigator of an NIH funded research study using Wire to deliver group therapy via text and video-calls to people with a serious mental illness. So far, participants and staff have greatly enjoyed the interface, its innovative features, and the user experience in general. In particular, the group video-conferencing feature allows for smooth and high-quality group calls from mobile devices. In summary, the software has exceeded our expectations in terms of reliability and functionality.

Cons
If I were to pick one area that could be improved, it would probably be the option to easily download and securely archive existing text-based group conversations, which isn't currently available. However, it is my understanding that Wire has plans to develop this feature moving forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Simple but lack features

Used daily for 1-2 years
Reviewed 2020-01-01
Review Source: Capterra

Great value if you only want a secure chat software this is the most robust option. But look elsewhere if you need something that has a lot of 3rd party integration or bots to help with productivity.

Pros
As a chat app very simple to use and setup. UI is basically chat but nothing else. Self-destroy message makes sharing sensitive info easy. Secure voice calls and video calls quality are surprisingly high. Pricing is very competitive compare to other US rivals. Europe-based company.

Cons
Wire is basically just a chat software. Integrations with 3rd-party almost non-existent. Syncing between devices have issues sometimes that re-sync with new encryption key may be required. Syncing chat history takes longer time than usual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ajser N.

Wire is a secure messenger with the best price/performance ratio

Used daily for less than 6 months
Reviewed 2021-03-16
Review Source: Capterra

For me, it remains the best secure messenger of all with a good price/performance ratio. Really top encrypted messenger

Pros
for private use, Wire is free of charge. You can send various files in encrypted form. This messenger is very secure and encrypted, so you don't necessarily have to enter your number, your email address is enough. This way it remains more anonymous. The functionality is very good for a free private encrypted messenger and so I find it very good as a price/performance ratio because many don't want to pay and so some come to these messengers. You can send audios with unlimited duration and you can listen to them very well. I also like the design but it's a matter of taste. You can make encrypted group calls, which I like and use. The quality of the calls is also very good with the loudspeaker function

Cons
Limited functionality: you cannot change the background screen you cannot send stickers like in whatsapp if it is an encrypted messenger, then you should not be found by the other contacts in the list, but maybe by an ID. should be better anonymous, instead of finding the names in the list. You have a limited choice of ring tones to choose from.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Dan T.

Wire dropped the ball.

Used daily for 2+ years
Reviewed 2020-04-16
Review Source: Capterra

It was pretty great for the first couple years. Despite the "you have to wait 15 minutes for messages to decrypt" slowness in the browser, and the occasional UI bug, the platform fundamentally did what the security community was looking for. Now, however, wire doesn't seem to care about the security community that helped it get popular. we feel like we've been abandoned by leadership. I personally invested years of my life in helping wire become the defacto secure comms program that I could count on for my friends, family and customers - and now i feel like i've made a terrible mistake, because just as its becoming critical to have secured communications, wire has kicked me to the curb, and with me, my entire community and all of my customers.

Pros
It actually does e2e, and its mostly useable on multiple platforms.

Cons
oh where to begin. I worked with [SENSITIVE CONTENT HIDDEN] and a few other folks for the last four years to do things like "bring the mr. robot television show in as an avertising medium", reported easily dozens of bugs, lodged dozens of feature requests and onboarded easily a few hundred users. wire decided that it wouldn't accept support requests or feature requests from non-paying customers, so I attempted to create a paid account in order to contact support, and even after creating a paid account I was ignored by wire. something changed internally at the company and it wasn't for the better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Amin A.

Security and Privacy

Used daily for free trial
Reviewed 2019-08-20
Review Source: Capterra

For now, it is a great app as it is highly recommended by a not for profit organisation that cares for personal privacy and security.

Pros
Security and Privacy and ease of use. Also, the options to sign up either by phone number or an email.

Cons
Unsure of making bots to prevent sharing suspicious links or prohibiting calls to unknown users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wire pricing

Starting from
$5/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.
Wire Pro: $5/user/month when billed bi-annually
Wire Enterprise: $9/user/month when billed bi-annually

Wire features

Access Controls/Permissions
Alerts/Notifications
Collaboration Tools
Communication Management
Document Management
Drag & Drop
File Sharing
Mobile Access
Search/Filter
Third Party Integrations
Version Control

API (376 other apps)
Activity Dashboard (270 other apps)
Commenting / Notes (265 other apps)
Content Management (319 other apps)
Customizable Branding (260 other apps)
Data Import/Export (258 other apps)
Document Storage (339 other apps)
Task Management (298 other apps)
Workflow Management (265 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Wire

Key features of Wire

  • Persistent chat
  • Secure chat
  • Video calling
  • Group calls
  • Conferencing
  • File sharing
  • Audio recording
  • End-to-end encryption
  • Video messages
  • Screen sharing
  • Group message deletion
  • Timed messages
  • Rich conversations
  • Markdown support
  • Image annotation & sketching
  • Role management
  • Access controls
  • 1:1 and group voice calls
  • Data sync between devices
  • 1:1 and group chats
View All Features

Benefits

Chats, contacts, and conversations can be synchronized across multiple devices, including desktops, tablets, and mobiles, with support for up to 8 concurrent sessions.

Timed messages automatically disappear from conversations after a user-defined time period, allowing users to send disappearing text, images, videos, documents, links, and more, in 1:1 and group chats.

With Wire’s native Android and iOS apps, users can record video messages up to 4 minutes long and send these through 1:1 and group chats, with the ability to preview and trim clips before sending.

Wire offers end-to-end encrypted 1:1 voice and video calls, and group voice calls with up to 10 participants, which also support screen sharing.

Files can be shared through Wire, with support for multiple file types including videos, PDFs, and Office documents, and file sizes of up to 25Mb.