Wire Pricing, Features, Reviews & Comparison of Alternatives

Wire

The most secure collaboration platform.

4.54/5 (56 reviews)

Wire overview

What is Wire?

Wire is a secure communication and collaboration platform which provides end-to-end encrypted group chats, voice calls, video conferencing, file sharing, screen sharing, and more. The software works across web browsers, iOS, Android, macOS, Windows, and Linux, and supports up to 8 concurrent sessions with data synchronization across devices. Wire is based in the EU, with servers in Ireland and Germany, and aims to help organizations prepare for General Data Protection Regulation (GDPR).

Wire’s group chats can accommodate up to 128 participants, and group voice calls can support 10 members. All file types can be shared through Wire, with users able to view most common file types within conversations on mobile devices. Screens can be shared with up to 10 people, including from desktop to mobile devices, and users can also record and send video messages through the iOS and Android apps. Wire also supports Markdown for text formatting, emojis, GIFs, embedded videos, link previews, image annotation and sketching, and more.

Timed messages disappear after user-defined time periods, with users able to set timers for texts, pictures, video, audio, documents, links, and pings in 1:1 and group chats. Users can also delete messages manually. Admin tools enable the addition or removal of users, management of roles, and chat history removal.
wire.com

Pricing

Starting from
$5/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 15 other languages, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Wire screenshot: Users can view conversations while on a callMessaging Layer Security (MLS) – The Future of Enterprise CollaborationWire screenshot: Users can share project updates with images, links and documentsWire screenshot: Users can make 1:1 voice and video calls, and group voice calls with up to 10 participantsWire screenshot: Wire works on all major platforms and devices – iOS, Android, macOS, Windows, Linux, and in web browsersWire screenshot: Desktop apps are available for Mac, Windows, and Linux. Wire also works directly in web browsers.Wire screenshot: Wire encrypts all communications, including 1:1 and group chats, voice calls, video calls, and screen sharingWire screenshot: Wire website screenshot

Wire reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.4
  4.5
Bruno Biagianti

Wire use in clinical research

Used daily for 6-12 months
Reviewed 2018-09-21
Review Source: Capterra

Pros
I'm the Principal Investigator of an NIH funded research study using Wire to deliver group therapy via text and video-calls to people with a serious mental illness. So far, participants and staff have greatly enjoyed the interface, its innovative features, and the user experience in general. In particular, the group video-conferencing feature allows for smooth and high-quality group calls from mobile devices. In summary, the software has exceeded our expectations in terms of reliability and functionality.

Cons
If I were to pick one area that could be improved, it would probably be the option to easily download and securely archive existing text-based group conversations, which isn't currently available. However, it is my understanding that Wire has plans to develop this feature moving forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anonymous

Simple but lack features

Used daily for 1-2 years
Reviewed 2020-01-01
Review Source: Capterra

Great value if you only want a secure chat software this is the most robust option. But look elsewhere if you need something that has a lot of 3rd party integration or bots to help with productivity.

Pros
As a chat app very simple to use and setup. UI is basically chat but nothing else. Self-destroy message makes sharing sensitive info easy. Secure voice calls and video calls quality are surprisingly high. Pricing is very competitive compare to other US rivals. Europe-based company.

Cons
Wire is basically just a chat software. Integrations with 3rd-party almost non-existent. Syncing between devices have issues sometimes that re-sync with new encryption key may be required. Syncing chat history takes longer time than usual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

mohsen amir alipour

online meeting

Used daily for less than 6 months
Reviewed 2020-06-23
Review Source: Capterra

Pros
the part that we like most is , ease of use and security it provides.

Cons
we like to see to be able to have a online meeting with more than 4 people at the same time. ( like wbex team ( even 100 people ). this helps us to fully use it as our primary source rather than switching to other services when we have more than 4 people in the meeting. another issue is in the typing section, it doesn't have the option ( or allow ) for auto-correction ( spelling and grammar ) which can cause some problem ..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Dan Tentler

Wire dropped the ball.

Used daily for 2+ years
Reviewed 2020-04-16
Review Source: Capterra

It was pretty great for the first couple years. Despite the "you have to wait 15 minutes for messages to decrypt" slowness in the browser, and the occasional UI bug, the platform fundamentally did what the security community was looking for. Now, however, wire doesn't seem to care about the security community that helped it get popular. we feel like we've been abandoned by leadership. I personally invested years of my life in helping wire become the defacto secure comms program that I could count on for my friends, family and customers - and now i feel like i've made a terrible mistake, because just as its becoming critical to have secured communications, wire has kicked me to the curb, and with me, my entire community and all of my customers.

Pros
It actually does e2e, and its mostly useable on multiple platforms.

Cons
oh where to begin. I worked with [SENSITIVE CONTENT HIDDEN] and a few other folks for the last four years to do things like "bring the mr. robot television show in as an avertising medium", reported easily dozens of bugs, lodged dozens of feature requests and onboarded easily a few hundred users. wire decided that it wouldn't accept support requests or feature requests from non-paying customers, so I attempted to create a paid account in order to contact support, and even after creating a paid account I was ignored by wire. something changed internally at the company and it wasn't for the better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

francois videcoq

easy, safe, up to my expectations

Used daily for 2+ years
Reviewed 2020-05-19
Review Source: Capterra

It is the tool we needed to support the re-opening of a school with the medical-civil security team. This plus an online pad we shered and work on together in the same time. I use a private free address with my daughter and try to rally them to wire in order to quite wats'crap, facebeurk and those climate warming / data gathering / manipulating software. I started using Signal some years back and heard of Wire a bit more than two years ago from someone who was ambassador for a south American country.

Pros
conference mode safety and confidentiality technical support fluidity of the conversation, we can hear different collaborators speaking in the same time but without having the feeling of saturation. easy management of screen-sharing and easy way to send a document or a link

Cons
I was unable to figure out how much it will cost me to use Wire, once I finish the trial period.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Wire pricing

Starting from
$5/month
Pricing options
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.
Wire Pro: $5/user/month when billed bi-annually
Wire Enterprise: $9/user/month when billed bi-annually

Wire features

Access Control
Automatic Notifications
Chat
Collaboration Tools

API (319 other apps)
Activity Dashboard (190 other apps)
Activity Tracking (141 other apps)
Collaborative Workspace (223 other apps)
Commenting (202 other apps)
Customizable Branding (169 other apps)
Document Management (199 other apps)
Document Storage (221 other apps)
Drag & Drop Interface (176 other apps)
File Management (142 other apps)
Permission Management (196 other apps)
Projections (150 other apps)
Reporting & Statistics (139 other apps)
Search Functionality (262 other apps)
Third Party Integration (225 other apps)
Workflow Management (147 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Wire

Key features of Wire

  • Persistent chat
  • Secure chat
  • Video calling
  • Group calls
  • Conferencing
  • File sharing
  • Audio recording
  • End-to-end encryption
  • Video messages
  • Screen sharing
  • Group message deletion
  • Timed messages
  • Rich conversations
  • Markdown support
  • Image annotation & sketching
  • Role management
  • Access controls
  • 1:1 and group voice calls
  • Data sync between devices
  • 1:1 and group chats
View All Features

Benefits

Chats, contacts, and conversations can be synchronized across multiple devices, including desktops, tablets, and mobiles, with support for up to 8 concurrent sessions.

Timed messages automatically disappear from conversations after a user-defined time period, allowing users to send disappearing text, images, videos, documents, links, and more, in 1:1 and group chats.

With Wire’s native Android and iOS apps, users can record video messages up to 4 minutes long and send these through 1:1 and group chats, with the ability to preview and trim clips before sending.

Wire offers end-to-end encrypted 1:1 voice and video calls, and group voice calls with up to 10 participants, which also support screen sharing.

Files can be shared through Wire, with support for multiple file types including videos, PDFs, and Office documents, and file sizes of up to 25Mb.