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Wire

4.5
(67)

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The most secure collaboration platform.

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(6)

Wire Pricing, Features, Reviews and Alternatives

Wire FAQs

Q. What type of pricing plans does Wire offer?

Wire has the following pricing plans:
Starting from: $7.65/month
Pricing model: Free, Subscription, Open Source

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Q. Who are the typical users of Wire?

Wire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Wire support?

Wire supports the following languages:
German, Korean, Swedish, Chinese (Traditional), English, Spanish, Arabic, Italian, Finnish, Portuguese, French, Polish, Norwegian (Bokmal), Chinese (Simplified), Japanese, Dutch, Turkish, Danish, Russian, Czech

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Q. Does Wire support mobile devices?

Wire supports the following devices:
Android, iPad, iPhone

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Q. Does Wire offer an API?

No, Wire does not have an API available.

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Q. What level of support does Wire offer?

Wire offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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Wire product overview

Price starts from

7.65

Per month

Flat Rate

What is Wire?

Wire offers messaging, audio/video conferencing, file-sharing, and external collaboration. Wire can be deployed on Wire's Cloud, your cloud server, or your own on-premises server and all features can be used across web, mobile, and PC.

Key benefits of using Wire

  • Chats, contacts, and conversations can be synchronized across multiple devices, including desktops, tablets, and mobiles, with support for up to 8 concurrent sessions.

  • Timed messages automatically disappear from conversations after a user-defined time period, allowing users to send disappearing text, images, videos, documents, links, and more, in 1:1 and group chats.

  • With Wire’s native Android and iOS apps, users can record video messages up to 4 minutes long and send these through 1:1 and group chats, with the ability to preview and trim clips before sending.

  • With Wire Conferencing, you can talk to co-workers, guests, external vendors together in one single place. Audio calls allow for up to 100 participants and video calls up to 50. During the conference, your colleagues can choose to stay on video, mute themselves, and share their screen where necessary.

  • Files can be shared through Wire, with support for multiple file types including videos, PDFs, and Office documents, and file sizes of up to 25Mb.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    In Person
    Documentation
    Live Online
    Videos

    Not sure about Wire? Compare it with a popular alternative

    Starting from

    7.65

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    10

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Wire pricing information

    Value for money

    4.3

    /5

    67

    Starting from

    7.65

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Wire features

    Functionality

    4.2

    /5

    67

    Total features

    44

    10 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    File Sharing
    API

    Wire users reviews

    Overall Rating

    4.5

    /5

    67

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.62/10
    Rating distribution

    5

    4

    3

    2

    1

    44

    13

    7

    3

    0

    Pros
    The functionality is very good for a free private encrypted messenger and so I find it very good as a price/performance ratio because many don't want to pay and so some come to these messengers.
    For me, it remains the best secure messenger of all with a good price/performance ratio. Really top encrypted messenger.
    As secure communication tool can get, it far exceeds expectations. Fantastic product with a great UI.
    Cons
    The quality of the picture is so bad that I couldn't use the program. Got headache because it is so unclear.
    Very poor customer service (unable to help when you have any problems, and don't care about feedback of users). Extremely poorly coded clients (at least on Android, Linux and OSX).
    The calls frequently drop, or some people's audio won't connect, etc. etc. Calls generally have to be limited to just a 3-4 people or the quality degrades even further.
    AvatarImg
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    Vo Phat M.

    Restaurants, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    basic, lacking features, but solid and good at what it does

    Reviewed 10 months ago

    We needed something simple, with no fantasy features, with a high level of privacy. WIRE provides that.

    Pros

    The app is simple to use and also looks simple and therefore visually pleasant without unwanted buttons cluttering the interface... I like the fact that you can choose your messages to self-destroy, from off, 10 seconds to 4 weeks. WIRE uses strong end-to-end encryption and, not the least, is open-source, which in my opinion, makes it way more reliable than other proprietary apps. Unlike WHATSAPP, you are not bothered with having to sign in with your phone every time you want to use the desktop version of WIRE.

    Cons

    Even though the simplicity of WIRE is what makes it great, I wish there were a bit more features, especially integration features.

    JS
    AvatarImg

    Justin S.

    Information Technology and Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    There is only one nation who backs their commitment to privacy with laws which apply to all.

    Reviewed 2 years ago

    Brilliant and easy to use.

    Pros

    I like that their encryption is not just SOTA, but that each and every message is it's own fortress with it's own unique key. I love that the infrastructure is located in Swiss territory with the only respectable commitment to it by law.

    Cons

    I absolutely have no qualms with WIRE, whatsoever.

    Vendor response

    Hi Justin Stoicovy, Thanks for such positive feedback! We are very happy to hear that you, as a long time customer, are satisfied with our secure collaboration tool.

    DT
    AvatarImg

    Dan T.

    Security and Investigations, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

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    Wire dropped the ball.

    Reviewed 3 years ago

    It was pretty great for the first couple years. Despite the "you have to wait 15 minutes for messages to decrypt" slowness in the browser, and the occasional UI bug, the platform fundamentally did what the security community was looking for. Now, however, wire doesn't seem to care about the security community that helped it get popular. we feel like we've been abandoned by leadership. I personally invested years of my life in helping wire become the defacto secure comms program that I could count on for my friends, family and customers - and now i feel like i've made a terrible mistake, because just as its becoming critical to have secured communications, wire has kicked me to the curb, and with me, my entire community and all of my customers.

    Pros

    It actually does e2e, and its mostly useable on multiple platforms.

    Cons

    oh where to begin. I worked with [SENSITIVE CONTENT HIDDEN] and a few other folks for the last four years to do things like "bring the mr. robot television show in as an avertising medium", reported easily dozens of bugs, lodged dozens of feature requests and onboarded easily a few hundred users. wire decided that it wouldn't accept support requests or feature requests from non-paying customers, so I attempted to create a paid account in order to contact support, and even after creating a paid account I was ignored by wire. something changed internally at the company and it wasn't for the better.

    Vendor response

    Hi Dan Tentler, Thanks for you feedback and sorry to hear about your issues! Wire is always very thankful for input and insights from our customers and we would be happy if you test it out again and share your feedback.

    AR
    AvatarImg

    Verified reviewer

    Information Technology and Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Simple but lack features

    Reviewed 3 years ago

    Great value if you only want a secure chat software this is the most robust option. But look elsewhere if you need something that has a lot of 3rd party integration or bots to help with productivity.

    Pros

    As a chat app very simple to use and setup. UI is basically chat but nothing else. Self-destroy message makes sharing sensitive info easy. Secure voice calls and video calls quality are surprisingly high. Pricing is very competitive compare to other US rivals. Europe-based company.

    Cons

    Wire is basically just a chat software. Integrations with 3rd-party almost non-existent. Syncing between devices have issues sometimes that re-sync with new encryption key may be required. Syncing chat history takes longer time than usual.

    ma
    AvatarImg

    mohsen a.

    Pharmaceuticals, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    online meeting

    Reviewed 3 years ago
    Pros

    the part that we like most is , ease of use and security it provides.

    Cons

    we like to see to be able to have a online meeting with more than 4 people at the same time. ( like wbex team ( even 100 people ). this helps us to fully use it as our primary source rather than switching to other services when we have more than 4 people in the meeting. another issue is in the typing section, it doesn't have the option ( or allow ) for auto-correction ( spelling and grammar ) which can cause some problem ..

    Vendor response

    Hi Mohsen Amir Alipour, Thanks so much for your positive feedback! Since your review we worked hard now we offer conference calls up to 25 participants and this number will increase soon. You also have the option now to enable spell checking: https://support.wire.com/hc/en-us/articles/360011765678-Enable-Spell-Checking

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