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Top Rated Instant Messaging & Chat Software with Commenting/Notes in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Commenting and notes enhance collaboration by allowing users to provide feedback, clarify information, and keep discussions organized. It facilitates better communication, supports real-time updates, and helps maintain a clear record of conversations. Our reviewers in instant messaging & chat software rated this feature as highly important.

5 Best Instant Messaging & Chat Software with Commenting/Notes

Product
User rating
Starting price
Slack logo
4.7
(24K)
8.75
per user/per month
visit website
Asana logo
4.5
(13.5K)
10.99
per user/per month
visit website
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more

See other top Instant Messaging & Chat products with commenting/notes

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for commenting/notes, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the commenting/notes feature

Reviewers highlight Slack's commenting and notes capabilities as useful for maintaining organized communication within threads. They appreciate the ease of leaving comments, converting them into notes, and keeping discussions in one place. Users find this feature helpful for team collaboration, though some mention challenges in tracking data across various channels and the need for improvements in inline replies.
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“Commenting and noting is an important feature on Slack as well, as it allows for small messages to be shown alongside project data, which is necessary for efficient teamwork and ultimate betterment of the task.”
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Samuel K.

Consultant

“whenever we leave a comment, there is an option to convert that into notes and this is one of the better collaboration features out there because more often than not, we are saving important discussion into our notes.”
VK

Vaishali K.

Senior Software Developer

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 24,035 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Asana logo

Asana

Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,049)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the commenting/notes feature

Reviewers find Asana's commenting and notes capabilities essential for project management and team collaboration. They appreciate the ability to add detailed notes, tag team members, and maintain organized communication within tasks. Users report that this feature helps keep projects on track and reduces the need for emails. However, some mention the potential for email overload and the need for finer control over permissions.
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“We use Asana for all communications related to any given task. It works perfectly for this - you can write what you want, tag people, add attachments etc.. It also has an audit trail for updates so you can see who changed what”
BL

Billy L.

Operations

“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
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Angelique K.

Hr & Operations Manager

Starting price
10.99per user /
per month
visit website
Pros and Cons based on 13,543 verified reviews
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Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the commenting/notes feature

Reviewers appreciate Trello's commenting and notes capabilities for their ease of use and efficiency in team collaboration. They find it helpful to tag colleagues, attach files, and leave feedback directly on cards and boards. Users report that this feature facilitates clear communication, task tracking, and idea sharing. However, some mention occasional issues with notifications and the need for improvements in the commenting system.
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“My favorite feature of Trello is the ability to leave notes. In this way, I can forward my notes to my teammate without meeting with him and it does not disappear.”
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Taylan A.

Co-Founder

“Since we generally use it for business management, the comment and note feature is the feature we use most often. Being able to add documents here is also a useful feature.”
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Emin Z.

Co Founder, Lead Developer

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,483 verified reviews
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Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,150)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the commenting/notes feature

Reviewers indicate that Google Workspace's commenting and notes capabilities are highly valuable for collaboration and communication. They appreciate the ease of tagging team members, assigning tasks, and providing feedback directly within documents. Users find the feature intuitive and useful for real-time or asynchronous work. Some reviewers mention the need for better workflow integration and a HIPAA-compliant option for note-taking in healthcare settings.

See related user reviews

“Google Workspace's commenting/notes feature is extremely helpful. It allows easy communication and feedback on documents. Tagging specific team members and assigning tasks within comments helps us stay organized. It has greatly improved our team's pr”
cf

christopher f.

Owner

“Because I work remotely and my team is spread across time zones - we do a lot of async work. Being able to comment, take notes, and even make those notes into tasks is huge! We can tag each other and it alerts us when we've been tagged.”
KP

Kaylynn P.

Learning and Development Operations Specialist

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,469 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.5

User insights about the commenting/notes feature

Reviewers value ClickUp's commenting and notes capabilities for enhancing team communication and task organization. They appreciate the ability to add comments, attach files, and document progress within tasks. Users find the feature essential for remote work and collaboration. However, some mention difficulties in accessing comments and the need for more engaging elements like stickers.
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“In each task we can add comments on the progress made, in addition to incorporating evidence, including attached files in multiple formats to document the findings and record the work that is being done to complete the task.”
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Marianela F.

Water Treatment Consultant

“ClickUp makes commenting and notes easy and my team can communicate in real time super easily. ”
AR

Amy R.

Bartender

Starting price
10per user /
per month
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Pros and Cons based on 4,558 verified reviews
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Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Commenting/Notes in 2026

Connecteam logo

Connecteam

Category Leaders

Enhance employee management with the only all-in-one app

visit website
Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Staffbase logo

Staffbase

The first AI-native employee experience platform

visit website
Staffbase is the first AI-native Employee Experience Platform that connects Comms, HR, and IT to deliver trusted, personalized experiences for every employee, on every channel.

Read more about Staffbase

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Trainual logo

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
Discord logo

Online platform for audio, text, and video communication

learn more
Discord is a complete communication tool that makes it possible to exchange text and audio messages, and individual or group video calls. This interaction takes place on public or private servers, which are only accessible to users who have received an invitation.

Read more about Discord

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Talkspirit logo
Category Leaders

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
Taskworld logo

Collaborative project management with built-in chat

learn more
Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more

Read more about Taskworld

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI help desk built for fast-moving teams. Key features include omnichannel support, live chat, knowledge base, automations, and analytics - all inside an intuitive interface. AI is embedded across triage, response, and insights to streamline the entire support journey.

Read more about Hiver

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers highlight the immediate communication, group chat options, and multimedia sharing. They value the read receipts, typing indicators, and customizable notifications for keeping everyone connected. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users appreciate the instant alerts for messages, activities, and updates, emphasizing their ability to customize notifications to avoid missing important communications. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users benefit from the flexibility to attend meetings, access files, and communicate with teams while on the go, noting that mobile apps maintain functionality and ease of use. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Reviewers value the secure, accessible cloud storage for easy file sharing and collaboration, highlighting the ability to organize documents and backup data efficiently. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Users emphasize the importance of clear audio and high-quality video for effective communication, especially for remote meetings and collaborations, noting features like screen sharing and recording. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers find screen sharing essential for presentations and remote collaboration, appreciating features like real-time annotation, multiple presenter options, and the ability to focus on specific content. 86% of reviewers rated this feature as important or highly important.