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Pumble Logo

Pumble

4.7
(126)

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Communication and collaboration management application

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(2)

Pumble Pricing, Features, Reviews and Alternatives

Pumble product overview

Price starts from

1.99

/user

Per month

What is Pumble?

Pumble is a communication application designed to help businesses in education, healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. The platform enables organizations to create public or private channels with custom names and descriptions to collaborate on projects and securely exchange information.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Chat
24/7 (Live rep)
Phone Support

Training options

Videos
Documentation
Live Online

Pumble pricing information

Value for money

4.7

/5

126

Starting from

1.99

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pumble features

Functionality

4.3

/5

126

Total features

46

9 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
API

Functionality contenders

Pumble users reviews

Overall Rating

4.7

/5

126

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

88

35

3

0

0

Pros
I am talking about the ease and rapid response here. When my organisation introduces Pumble we were like wow and we learned using Pumble from day one it gets on board it's that easy.
Luckily, we stumbled across Pumble, and it's perfect. It does everything Slack does, but for free.
I loved the user friendliness of Pumble and it is much better compared to other products.
Cons
Often slows down by end of day (desktop product) and has to be killed and restarted.
It is still new and some features are missing.
What I don't like is the lack of integration with external systems and also the fact that we cannot preview the files.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A promising Slack alternative

Reviewed a year ago

Given that Pumble is late to the chat software party and there are several Slack clones available it is going to be a hard sell for the team. However, given that it's a no-frills no cost software it's not a bad deal for teams who would like to use it. It's built by the same team that built Clockify is going to give some amount of credibility.

Pros

As of now, Pumble is completely FREE, with no restrictions on the number of users, unlimited chat history, and apps for all major platforms. This commanding for a product that is new to the market.

Cons

The lack of integration to external systems may be a deal-breaker for some but for others, it could be a simple no-nonsense software that gets the job done which is enable seamless communication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for team communication

Reviewed a year ago

So far we have enjoyed it. We haven't moved the entire team to this instrument yet, but I think the fact that it has the feature of history keeping, might just be the thing that will move us there.

Pros

One of the main reasons we switched to Pumble from Slack was the fact that Slack was too expensive for us and the free version of it didn't keep the history of messages. Pumble has a free chat history feature included from the start which is very important for us. Another feature that we like a lot is the channels. It's pretty much the same as in Slack (and that was the reason we switched to Slack from Skype, that had the history, but we didn't really like the group's part. The messages and channels structure feels a lot more natural in Slack/Pumble than in Skype.)

Cons

So far the only thing that we didn't like is the absence of previews for files. For example, I have shared a PDF presentation with my colleague and while he can download it, he cannot preview it quickly in Pumble. (It's also possible that it can be changed somewhere in preferences, etc., but it's not an obvious solution.) This feature would make work a lot easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More people should be using this!

Reviewed 2 months ago

If you’re a new business needed to communicate with a number of people, this app is the answer and I feel more people should know about it. Other competitors are charging extortionate rates for similar products and it makes absolutely no sense why everyone isn’t just using this.

Pros

It’s honestly changed the way I do business with clients - for anyone who’s working with a number of clients in any industry you generally don’t want to always give out your number or rely on common instant message platforms (especially if you want to try and switch off in the evenings) it’s been an absolute game changer for me being able to add all of my clients in and chat to them 1-2-1 at all times

Cons

I find a lot of my clients get confused during the set up - when I send them an invite they’ll often create their own workspace when I instruct them to join mine. So maybe the joining could be a bit more straight forward from that sense

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Needs improvement

Reviewed a year ago

I really would love to see more updates soon. My team is planning to transition to Pumble, we still have to decipher if it's a good tool to use overall.

Pros

Clean interface. Conversations are easy to read.

Cons

1. Can the team use the app to conduct a meeting? 2. Can we share-screen? 3. Can the app light up when we receive a message? 4. Notification settings seem limited. 5. Can we link the app with our google calendar?

Vendor response

Hi Roxanne, Thank you so much for your feedback. Kindly note that we are working hard in finalizing the features like audio and video calls including the screen share possibility. . When you are using Pumble on your PC, you will receive all notifications there. However, if you are away from your desktop, you will receive all notifications via the mobile app. Currently linking Pumble with other applications is possible using Webhooks but we are planning to introduce simpler integrations as well. Please write us at support@pumble.com and we will be happy to help your team set up everything and assist anywhere we can.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An affordable and near feature-complete business messaging app

Reviewed 3 months ago
Pros

The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.

Cons

There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.

Vendor response

Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!

Pumble FAQs and common questions

Q. What type of pricing plans does Pumble offer?

Pumble has the following pricing plans:<br><strong>Starting from</strong>: $1.99/month<br><strong>Pricing model</strong>: Free, Subscription<br>


Q. Who are the typical users of Pumble?

Pumble has the following typical customers:<br>Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Pumble support?

Pumble supports the following languages:<br>English


Q. Does Pumble support mobile devices?

Pumble supports the following devices:<br>Android, iPad, iPhone


Q. Does Pumble offer an API?

Yes, Pumble has an API available for use.


Q. What other apps does Pumble integrate with?

Pumble integrates with the following applications:<br>Trello, Google Drive


Q. What level of support does Pumble offer?

Pumble offers the following support options:<br>Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, 24/7 (Live rep), Phone Support

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