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Top Rated Instant Messaging & Chat Software with Video Conferencing in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Video conferencing enables real-time communication with audio and visual interaction, facilitating effective meetings, collaboration, and engagement. It supports features like screen sharing, recording, muting participants, and connecting large groups, enhancing overall communication and productivity. Our reviewers in instant messaging & chat software rated this feature as important.

8 Best Instant Messaging & Chat Software with Video Conferencing

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
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GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
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Google Workspace logo
4.7
(17.4K)
7
per user/per month
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Slack logo
4.7
(24K)
8.75
per user/per month
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Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Telegram logo
4.7
(6.4K)
Empty state illustration for "No pricing info"

No pricing info

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Google Chat logo
4.5
(2.3K)
Empty state illustration for "No pricing info"

No pricing info

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Google Meet logo
4.5
(12K)
6
per user/per month
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See other top Instant Messaging & Chat products with video conferencing

How we picked the 8 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about video conferencing, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for video conferencing, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 8 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.6

User insights about the video conferencing feature

Reviewers indicate that Webex Suite's video conferencing offers high-quality video and audio, with minimal lag and clear streaming. They appreciate the ease of use, the ability to host large meetings, and the secure connections. Users find the platform reliable for both small and large group meetings, though some mention occasional audio issues. They also value the customizable backgrounds and the ability to record meetings.
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“The award-winning video conferencing technology offered by Webex enables up to 1000 participants to join the same virtual meeting simultaneously for face-to-face collaboration over any device or platform.”
AS

Arpan S.

Email Marketing Expert

“We are working from home. Video Conferencing allows us to work from home seamlessly. It's an amazing way to connect with everyone on the team. They have great features like hiding back grounds that help make the video call professional.”
Verified reviewer profile picture

Rashmi K.

SQL Developer

Starting price
25per user /
per month
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Pros and Cons based on 7,395 verified reviews
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Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Real-Time Chat4.5
Real-Time Notifications

User insights about the video conferencing feature

Users report that GoTo Meeting's video conferencing is reliable and easy to use, with high-quality video and audio. They appreciate the platform's ability to handle large meetings and the option to record sessions. Reviewers note occasional connection issues but find the overall experience smooth and effective for remote communication.

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“The video conferencing features are extremely robust, preventing poor audio and video even when the wifi signal is less than perfect.”
RO

Ron O.

Senior Architect

“The video conference feature allows the user to have a clear view and able to interact well with other participants of the meeting. ”
VT

Vincent T.

Medical laboratory Technologist

Starting price
14per user /
per month
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Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the video conferencing feature

Reviewers appreciate Google Workspace's video conferencing for its ease of use and integration with other Google services. They find the video and audio quality generally good, though some prefer Zoom for better performance. Users highlight the convenience of joining meetings directly from Google Calendar and Gmail, and the ability to share screens during calls.

See related user reviews

“Google Workspace also offers services like Google Meet, which allows users to setup video conferences. The interface is intuitive and easy to use, and it offers the most common features that are needed in a conference, including screen sharing. ”
MC

Mihai C.

3D artist

“Video conferencing in Google Workspace enhances remote collaboration and communication, fostering more engaging and efficient virtual meetings.”
mm

mohamed m.

ibn zohr

Starting price
7per user /
per month
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Pros and Cons based on 17,470 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the video conferencing feature

Reviewers highlight that Slack's video conferencing is easy to use and integrates well with other tools. They appreciate the ability to start calls quickly and the clear video quality. Users note that while the feature is useful, they often prefer using dedicated video conferencing tools like Zoom or Google Meet for larger meetings.
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“Slack's video conferencing feature boasts an intuitive interface, making it easy for users to navigate and initiate calls effortlessly. Users can start a video conference, invite participants, and share screens with just a few clicks, streamlining the collaboration process. The well-designed layout cohesively displays video feeds, chat messages, and shared content, enhancing the user experience.”
SS

Shikha S.

SEO Executive

“Due to slack video conferencing, we don't have to move to third party Video calling app. There is still scope of improvement in terms of quality and other features like Zoom, Google meet has. ”
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Arjunsinh C.

SEO Manager

Starting price
8.75per user /
per month
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Pros and Cons based on 24,035 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Real-Time Chat4.7
Real-Time Notifications4.6

User insights about the video conferencing feature

Users report that Microsoft Teams' video conferencing is essential for remote work, offering high-quality video and audio. They appreciate the ease of setting up meetings, screen sharing, and recording options. Reviewers note occasional connectivity issues and prefer Zoom for larger meetings. They value the integration with other Microsoft apps and the ability to include external guests in meetings.
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“I like this feature because it gives the opportunity for online face to face meeting and not just a voice call, allows you to see the persons attending the meeting and in most cases gets persons undivided attention ”
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Trvissa S.

Customer Experience Executive

“As a blogger it is important for me to conduct a smooth and speedy video conferencing with my clients' team and relevant team members in the real time. The Microsoft Team's video conferencing option is free from performance lags and offers a consistent experience which is as good as real time face to face conferencing. ”
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Jitendra B.

blogger

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews
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Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Telegram logo
Reviews Sentiment
 
 
 
1-2(37)
3-4(1,798)
5(4,571)
Key Features
Real-Time Chat4.7
Real-Time Notifications

User insights about the video conferencing feature

Reviewers indicate that Telegram's video conferencing is easy to use and offers good video and audio quality. They appreciate the ability to add multiple participants and the feature's reliability even with poor internet connections. Users note that the platform could benefit from further development to compete with other video conferencing tools like Zoom and Teams.

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“What inspired me about Telegram's video is its top-notch video resolution quality. Telegram made it simple for us to make calls from our desktop devices, unlike other messaging platforms that restrict to mobile-only. I also like the fact the Voice and video calls in Telegram are end-to-end encrypted.”
EE

Emmanuel E.

Executive Director

“The screen-sharing, having someone temporarily shown as in the spotlight when they are talking, members of the group all appear on the same screen, chat box opening in a separate window, and noise suppression are all great must-have features. A downside is video conferencing on Telegram is for smaller group meetings (30 is max) and not meant for very large groups like Zoom is capable of, and is Zoom's case, you would just scroll through the videos to find certain members who are on video too. ”
MS

Manette S.

copywriter and books creator

Starting price
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No pricing info

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Pros and Cons based on 6,406 verified reviews

Effective team communication

Efficient file sharing

Reliable communication

High security messaging

Cross-device compatibility

Annoying notifications

Poor contact management

Lack of competitive advantage

User account issues

Messaging system flaws

See pros and cons details
Google Chat logo
Reviews Sentiment
 
 
 
1-2(45)
3-4(801)
5(1,532)
Key Features
Real-Time Chat4.7
Real-Time Notifications

User insights about the video conferencing feature

Users report that Google Chat's video conferencing is straightforward and reliable, with high-quality video and audio. They appreciate the ease of setting up meetings and the integration with other Google services. Reviewers note that the video quality could be improved to match competitors like Zoom and Teams.
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“Video Conferencing I organized thanks to this program often. You can easily get used to the possibilities offered”
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Bartosz J.

lawyer

“The video quality is just not what it should be in 2022. Compared to other products, it's lacking and definitely noticeable. ”
CK

Connor K.

Program Coordinator

Starting price
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No pricing info

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Pros and Cons based on 2,378 verified reviews
Verified reviewer profile picture

Efficient colleague communication

Effective student communication

Integrated team meetings

Streamlined team communication

Seamless client communication

Frequent connection lag

Inconsistent notifications

Limited file sending capabilities

Inefficient chat search

See pros and cons details
Google Meet logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,649)
5(7,261)
Key Features
Real-Time Chat4.6
Real-Time Notifications

User insights about the video conferencing feature

Users report that Google Meet's video conferencing is easy to set up and use, with seamless integration with Google Workspace. They find the video and audio quality generally high, though some experience occasional lags and freezes. Reviewers appreciate the ability to join meetings from any device without needing to download an app. They also value the feature's capacity to handle large groups and the availability of creative backgrounds.
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“All users have access to enterprise-grade video conferencing through Google Meet. It enables numerous users to connect simultaneously from any location with a reliable internet connection.”
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sandeep k.

software developer

“Clearer communication by way of verbal and non-verbal cues, screen sharing, real-time collaboration, and ability to join from virtually anywhere makes video conferencing a more efficient use of everyone's time”
RT

Romeo T.

Lead Technician

Starting price
6per user /
per month
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Pros and Cons based on 12,075 verified reviews
Verified reviewer profile picture

Efficient colleague communication

Enhanced team collaboration

Seamless calendar integration

Reliable communication platform

Effective online learning tool

Frequent connection lag

Inconsistent audio-video quality

Basic messaging features

Limited file sharing capabilities

Poor video and audio quality

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Video Conferencing in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Google Meet logo

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

learn more
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Read more about Telegram

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Google Chat logo

Communication tool for businesses and non-profits

learn more
Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform.

Read more about Google Chat

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Use Zoho Meeting's built-in instant messenger tool to send instant chat messages to meeting participants during web conferences

Read more about Zoho Meeting

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Discord logo

Online platform for audio, text, and video communication

learn more
Discord is a complete communication tool that makes it possible to exchange text and audio messages, and individual or group video calls. This interaction takes place on public or private servers, which are only accessible to users who have received an invitation.

Read more about Discord

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click.

Read more about 3CX

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Talkspirit logo
Category Leaders

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
Workvivo logo
Category Leaders

Employee experience platform

learn more
Workvivo is an employee communication platform designed to bring distributed teams together.

It's a social network, intranet, and employee app solution all merged into one familiar digital experience that employees love.

Read more about Workvivo

Users also considered
Blink logo
Category Leaders

Blink. And connect your people, tools and culture.

learn more
Blink delivers a modern, social digital employee experience, giving access to communication, information, workflows, surveys and tools in one easy-to-use app.

Read more about Blink

Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

learn more
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Users value the ability to send instant messages, create group chats, and share media, enhancing communication and collaboration. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Reviewers emphasize the importance of immediate alerts for messages, updates, and meetings, ensuring timely responses and streamlined communication. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers appreciate that mobile access allows them to stay connected and productive from anywhere, supporting remote work and flexibility. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Users highlight the convenience and security of cloud storage for easy access, sharing, and organization of important files and documents. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Users find high-quality audio and video calls essential for effective communication, collaboration, and real-time interaction during meetings. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers find screen sharing crucial for presentations, collaboration, and visual communication, especially in remote work and virtual meetings. 86% of reviewers rated this feature as important or highly important.