Top Rated Instant Messaging &amp; Chat Software with Third-Party Integrations in 2025

(23.8K)

8.75

per user/per month

visit website

4.6

(5.4K)

per user/per month

visit website

4.5

(13.4K)

13.49

per user/per month

per user/per month

per user/per month

per user/per month

per user/per month

per user/per month

No pricing info

See other top Instant Messaging & Chat products with third-party integrations

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about third-party integrations, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for third-party integrations, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Top featured products

Slack

(23.8K)

Starting price

8.75per user /
per month

Staffbase

(78)

Starting price

0.01flat rate /
per month

Connecteam

(2.3K)

Starting price

29flat rate /
per month

Details for the 9 best products

Slack

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.8

Real-Time Notifications4.7

User insights about the third-party integrations feature

Reviewers indicate Slack's third-party integrations are highly valuable, allowing seamless connections with tools like Google Drive, Google Calendar, Zoom, and Jira. They find it easy to set up integrations and appreciate the notifications directly within Slack. Users also highlight the extensive range of integrations available, enhancing productivity and simplifying workflow management.

See related user reviews

“Slack has a plethora of extensions and third party integrations that work for our team. My personal favorite is when a notification is pushed to our group chat whenever someone closes a sale. It can be anything fun (like polls) or for business (like our billing system integration.)”

Mark Ramirez

Customer Experience Manager

“I integrate with Google Drive so I can easily see when someone comments or edits my docs. Rather than the notifications getting lost in my email, I am notified when a doc is edited right in Slack and it allows me to quickly access the correct file. ”

Karlee Onstad

Digital Marketing Specialist

Starting price

8.75per user /
per month

visit website

Pros and Cons based on 23,801 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

monday.com

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat

Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers find monday.com's third-party integrations highly beneficial, particularly with tools like Gmail, Google Calendar, Slack, and TheraNest. They appreciate the seamless communication between platforms and the ability to create efficient workflows. Users also value the wide variety of integration options available, enhancing the software's flexibility and overall utility.

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“Monday.com can be integrated with a wide variety of third-party tools and software, including autoresponders, email clients, social media and CRM.This is important in my business in order to keep customers informed, as well as to onboard new clients and projects easily, and communicate effectively with them.”

Dedre Muller

Freelance Writer and Blogger

“I enjoyed using Monday.com to create efficient workflows with easy integrations to TheraNest software, MS Office, Slack, and it also has its own built-in CRM platform.”

Sharlene Chesson

Billing Coordinator

Starting price

9per user /
per month

visit website

Pros and Cons based on 5,448 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

Asana

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.3

Real-Time Notifications4.6

User insights about the third-party integrations feature

Reviewers highlight Asana's third-party integrations, noting its compatibility with tools like Google Drive, Gmail, and Zapier. They find these integrations streamline workflows and enhance productivity. Users appreciate the ease of adding new tools and the seamless connectivity with other software, although some mention that integrations can occasionally slow down the workflow.

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“You can use Zapier to connect Asana with 1500+ apps and streamline your workflows across different platforms”

farfes res

freelancer

“1. Third party integrations sometimes slows down work flow in Asana. 2. Third party integrations affect the user interface of Asana and may make it difficult to use. ”

Omotayo Idris

Manager

Starting price

13.49per user /
per month

Pros and Cons based on 13,405 verified reviews

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

GoTo Meeting

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.5

Real-Time Notifications

User insights about the third-party integrations feature

Reviewers value GoTo Meeting's third-party integrations, particularly with tools like Gmail, Google Calendar, and Microsoft Teams. They find these integrations simplify scheduling and streamline workflows. Users appreciate the ease of setting up integrations and the ability to share information and files during meetings, enhancing overall productivity.

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“Third party integrations are cool as it helps us to integrate and inherit the services present in this software in accordance to the need of our work.”

Ishaan Prajapati

Software Development Engineer Intern

“If you use Zapier, and you need to streamline what your doing, then Go To Meeting is going to rock your world. I can use my G-Mail, Google Calendar, You Tube...and automate my brains out. If you like NOT having to jump from one platform to the next, with multiple tabs open, and...confusion...then you are going to LOVE this part of Go To Meeting.”

Robert Farmilo

Free Lancer

Starting price

14per user /
per month

Pros and Cons based on 11,664 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

Trello

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat

Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers appreciate Trello's third-party integrations, particularly with Slack, Google Drive, and Zight. They find these integrations useful for enhancing communication and workflow. Users also value the ability to connect with various tools like Clockify, Box, and Microsoft Project, though some feel there is untapped potential and room for improvement in showcasing best practices.

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“Yes, very useful for the integration with slack and sometimes I used it with Zight (formerly Cloud App.)”

Charles Atkins

Creative Director

“You can send slack notifications via trello”

Mario Rodriguez

Computer Tech

Starting price

5per user /
per month

Pros and Cons based on 23,500 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

Google Workspace

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.6

Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers highlight Google Workspace's extensive third-party integrations, particularly with tools like Slack, Notion, and various productivity apps. They find these integrations streamline workflows, enhance productivity, and reduce manual tasks. Users appreciate the seamless connectivity with external applications and the ease of managing permissions for third-party apps.

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“Google Workspace is highly valued for its ability to integrate with a wide range of third party tools, allowing my team to connect our favorite productivity apps and streamline workflows. For example, we can integrate Google Calendar with scheduling”

Monisha Rhone

COO

“Integrating Google Workspace with tools like Slack and Notion streamlined workflows by keeping all our files, discussions, and project details connected. It saved time switching between apps and kept projects organized.”

Matteo Peluzzi

Graphic Designer

Starting price

6per user /
per month

Pros and Cons based on 17,135 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

Webex Suite

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.5

Real-Time Notifications4.6

User insights about the third-party integrations feature

Reviewers appreciate Webex Suite's third-party integrations, particularly with tools like Google Workspace, MS Office 365, and PowerPoint. They find these integrations enhance meeting experiences and streamline workflows. Users value the ability to integrate various apps easily, though some mention occasional issues with full support for all third-party tools.

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“It allows to integrate various third party apps G Suite, Facebook etc. to be integrated easily in some quick simple steps. This helps us sync and makes it more useful in our requirements.”

Krishna Kant Jaju

Software Engineer

“Third party integrations are important as it enhances the experience of the meeting by the use of features like Google Calendar, MS Office 365 etc.”

Mohit Kumar Choubey

Personal Assistant

Starting price

25per user /
per month

Pros and Cons based on 7,438 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

Microsoft Teams

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.7

Real-Time Notifications4.6

User insights about the third-party integrations feature

Reviewers appreciate Microsoft Teams' third-party integrations, particularly with Microsoft Outlook, Planner, and various productivity tools. They find these integrations enhance communication and collaboration. Users value the wide range of integration options available, though some mention difficulties in getting external participants to join meetings without an account.

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“Integrations with Microsoft 365 apps such as Planner as well as third-party services is convenient and useful during meetings. It helps reduce our overhead to integrate third party apps.”

Krishna Kant Jaju

Software Enginner

“It enable users to connect and use a wide range of external apps and services within the platform which enhances productivity by allowing seamless access to tools for project management and file storage.”

Hind Abdulla

Phd Researcher

Starting price

4per user /
per month

Pros and Cons based on 10,018 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

Google Chat

Reviews Sentiment

1-2

3-4

Key Features

Real-Time Chat4.7

Real-Time Notifications

User insights about the third-party integrations feature

Reviewers appreciate Google Chat's third-party integrations, especially with other Google services like Google Drive, Gmail, and Google Calendar. They find it easy to integrate with external tools, enhancing workflow and productivity. Users also mention the convenience of using webhooks for integration with web-based systems and the seamless experience it provides.

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“Integrated easily with apps like Gmail.As a user I can send files to my Gmail account from the chat and take my own time editing and reviewing them without being online on the chat. ”

Esther Tuikong

Journalist

“permit you to access and divide information among Google's apparatuses and outsider applications, making it more straightforward to utilize the two arrangements of instruments together”

Emmanuel kipserem

IT support

Starting price

No pricing info

Pros and Cons based on 2,366 verified reviews

Efficient colleague communication

Effective student communication

Integrated team meetings

Streamlined team communication

Seamless client communication

Frequent connection lag

Inconsistent notifications

Limited file sending capabilities

Inefficient chat search