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Top Rated Knowledge Management Software with Customizable Fields in 2026 - Page 7

Last updated: April 2026

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179 software options

Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Lessons Learned Database logo

A database for storing and searching for lessons learned

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The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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eStudio logo

Project, document, calendar and contact management software

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Manage projects, documents, calendars, files & contacts with eStudio

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Presto logo

Organizational knowledge management & sharing

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Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network

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4industry logo

Connected worker platform for manufacturing

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4industry is a cloud-based connected worker platform aimed at increasing your Overall Equipment Effectiveness (OEE).

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Kahana logo

Blissful oasis of all the information you need on any topic

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Tired of squinting to find tabs, opening files one by one, and spending more time looking for pieces of information than actually doing work?

Meet Kahana, a cloud-based collaboration and knowledge management platform that streamlines the way teams share and consume information.

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Perdix logo

Streamline support and ensure consistency with Perdix

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Perdix is a knowledge management solution designed to provide employees with the information needed. Perdix organizes company assets into one place, returns search results specific to each user's role and teams, and allows users to create shareable notes, questions and answers so that others can benefit from everyone's thoughts and ideas.

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Hogado logo

Customized platform for a seamless employee experience

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With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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Synaply logo

Cloud-based knowledge management tool for sales teams.

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Synaply is an AI-powered knowledge engine that transforms frontline sales feedback into structured, shareable insights. The platform features smart prompts for quick input, centralized team learning, and asynchronous weekly check-ins that reduce meeting time while keeping teams aligned. Synaply captures valuable sales intelligence that doesn't exist in traditional CRMs, enabling organizations to identify patterns and solve challenges before they impact the pipeline.

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Deskhero logo

Customer support software

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Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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ProWiki logo

Collaborative knowledge management for teams & organizations

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ProWiki is a collaborative knowledge management tool for teams and organizations. It is based on MediaWiki, the time-tested software behind Wikipedia. Avoid vendor-lockin by using an open-source stack. Collect, enhance, audit, query, visualize and share knowledge.

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Lessonflow logo

Knowledge management solution

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Lessonflow is a platform to standardize the way users collect, store, share and reuse lessons learned

Capture. Validate. Share. Reuse.

You learn something new on every project.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

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Omnichannel customer service software suite fully powered by artificial intelligence (AI).

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Sharpr logo
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AI-powered enterprise knowledge management platform

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Sharpr is an AI-powered knowledge management platform that centralizes research and business insights. Organizations use intelligent search, automated tagging, and customizable sharing tools to break down silos and accelerate decision-making.

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KnowledgeIQ logo
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Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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iManage Insight+ logo
(0)

Find what matters, faster

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Insight+ is a search and insights engine native to the secure iManage Knowledge Work Platform.

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Breezio logo
(0)

Community and Collaboration Platform for Associations

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Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

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MonkeyLMS logo
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Easy & affordable knowledge management for SMEs & nonprofits

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MonkeyLMS is designed to be ultra-affordable and easy to use for SME businesses, nonprofits and not-for-profits. Collect your knowledge in one secure online environment and share it with the stakeholders who need it.

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Shortways logo
(0)

Digital assistant, HRIS, ERP, change management.

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The tool that makes it easy for your employees to learn, appropriate and adopt your Cloud application!

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KNVEY logo
(0)

"Be Easier to Do Business With"

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KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

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AEC Profiles logo
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An interactive, crowd sourced DB of all project knowledge.

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A project knowledge management application for employees to learn about each other’s, and vendor's work. Project profiles link people, data, and work content so that a comprehensive understanding of any project can happen in minutes for any employee, contractor, consultant and vendor.

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Thinkeo logo
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AI-based content publishing platform

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Thinkeo is a platform that allows users to publish customized content in real time by connecting it to data and applying rules and logic flows. Thinkeo extracts content from its original format so it can be used across contexts, workflows and publics.

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Knowbler logo
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ML & Generative AI-powered Knowledge Management Solution

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Knowbler is the world’s first ML and GenAI-fueled Knowledge Management Solution empowering employees to create, review, and share knowledge, within their workflows.

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