Jive Pricing, Features, Reviews & Comparison of Alternatives

Jive

Commmunication & collaboration solutions for your business

3.93/5 (42 reviews)

Jive overview

What is Jive?

Jive-n provides an online collaboration space to share knowledge and documents, communicate with coworkers and search and find relevant content, news and people within the company. Users can set up department specific portals so that each team have access to their own news, resources and content.

Communication tools include a searchable employee directory to locate people by expertise, skill and reputation. Jive-n provides the ability to create blog posts to share knowledge. Users can see how many people have read a blog post, as well as how many people have viewed an announcement, and who has shared on the information. Jive-n helps users to understand how well teams are communicating, see if messages have reached their target audience, and if they have had the desired effect.

Further enterprise social networking tools offered by Jive-n include live activity streams, groups and discussions. Use Jive-n to assign tasks to coordinate with documents, groups and discussions. See all project information from one place, including stakeholders, key assets and deadlines.

Real-time communication tools allow users to edit and read documents at the same time, as well as see who's viewing the same document in that moment. Users can chat with online users, invite people into a private discussion, and then turn this discussion into a sharable document.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French, German, Spanish
Jive screenshot: Empower the team, department or office with sites and pages that accelerate key business processesBuild Corporate Memory Demo - FullJive screenshot: Help employees discover the people, expertise, and insights they need to do their jobs. Drive collaboration at every level. Keep your entire workforce—even remote and deskless workers—informed and aligned 24X7.Jive screenshot: Work in favorite apps and tools while keeping the team in sync with Jive's integrated hubJive screenshot: With the Jive Daily mobile app, users can tap the full power of Jive anytime and anywhere – from any mobile deviceJive screenshot: Jive-n gives users unprecedented visibility into processes, interactions and engagement across the businessJive screenshot: Drive adoption and engagement with peer recognition, quests and rewards, and moreJive screenshot: Jive-n includes tools for collaboration such as profiles, blogs, groups, discussions, document collaboration, smart search, and eventsJive screenshot: The HR portal provides a one-stop shop for all things HR: policies and benefits info, self-help, Q&A, and moreJive screenshot: Easy setup and configuration and streamlined administrationConnecting People with Knowledge Demo - FullEngage Mobile Employees Demo - FullHigh Impact Communications Demo - Full

Jive reviews

Value for money
Features
Ease of use
Customer support
  3.7
  4.0
  3.7
  3.9
Abiola Ademosu

Social network styled interaction.

Used daily for 2+ years
Reviewed 2018-07-04
Review Source: Capterra

Pros
Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons
The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Cami Krech

Good product, and great customer service

Used daily for 2+ years
Reviewed 2016-12-09
Review Source: Capterra

There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.

Pros
3rd party company varieties to add-on, UI, and customer service

Cons
Search engine

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Amber Laney

Best VOIP Phone Service Ever!

Used daily for 2+ years
Reviewed 2019-09-27
Review Source: Capterra

My overall experience has been great. Everything works as expected and as it should. No complaints

Pros
No dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached.

Cons
There is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Overall a good product but could use better customer service.

Used daily for 2+ years
Reviewed 2017-12-28
Review Source: GetApp

Pros
The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

Cons
When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Ryan Coe

Jive SIP

Used daily for 6-12 months
Reviewed 2018-08-20
Review Source: GetApp

Pros
Simple to manage hosted VoIP system, almost no downtime since the time i have signed up, billing remains consistent. I can do just about everything i need to do from the dashboard.

Cons
The Customer Service/Support team is pretty bad to put it lightly. Anytime i've had to put in a support ticket it always takes at least 12 hours to get any kind of response. I've put in a few tickets that could have easily been answered via email, but they insist on calling. If I wanted to talk to the support team, i would have called them instead of emailing. If that isn't bad enough, most of the time you have to go through 3 or 4 different people before you get to someone that can actually help you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Jive pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Jive Software directly for pricing information.

Jive features

API
Activity Dashboard
Automatic Notifications
Collaboration Tools
Collaborative Workspace
Commenting
Document Management
Document Storage
Search Functionality
Third Party Integration

Access Control (199 other apps)
Activity Tracking (127 other apps)
Chat (139 other apps)
Customizable Branding (146 other apps)
Drag & Drop Interface (159 other apps)
File Management (129 other apps)
Permission Management (175 other apps)
Projections (126 other apps)
SSL Security (121 other apps)
Workflow Management (121 other apps)

Videos and tutorials

Additional information for Jive

Key features of Jive

  • 3rd party integrations with Office, SharePoint, Salesforce
  • Activity streams
  • Advanced gamification module
  • Ask questions and give feedback
  • Create company blogs
  • Department specific portams
  • Detailed user communication activity data
  • Document collaboration
  • Employee directory
  • Enterprise social network
  • Enterprise-wide content and people search
  • Impact metrics
  • Jive inbox for all streams incl. Facebook, Chatter, Yammer
  • Post demo videos
  • Post onboarding and benefits info
  • Real-time chat and private messaging
  • Reporting and performance insights
  • Shared communication portal
  • Smart recommendations
  • Task management
  • Twitter
View All Features

Benefits

Jive integrates with a number of apps including Outlook, Office, SharePoint, Salesforce, Box, Evernote, email and any web-based app.

The Jive inbox consolidates all communication and social streams into one – from Exchange, Gmail, Dropbox, Yammer, Chatter, Evernote, Facebook, Twitter, RSS feeds and more.

Share Jive activities, documents and features with partners, colleagues and agencies.

Choose from dozens of business apps as add-ons to the core Jive product.

Open APIs and support for industry standards (including OpenSocial, Open Graph, Activitystreams. and SAML)

Jive’s advanced gamification module allows users to create personalized experiences with missions, competitions, badges and rewards.

Jive business analytics measure the performance and productivity of staff.

Advanced tasks by Producteev integrates with Jive to allow users to assign and track tasks.