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Top Rated Knowledge Management Software with Customizable templates - Page 8

Last updated: May 2026

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218 software options

Knowliah logo

Legal case management solution for businesses of all sizes

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Knowliah is a legal case management solution for businesses of all sizes, which helps users manage & store critical information on a unified platform. It comes with an automated contextualization engine which lets users quickly locate relevant documents related to a specific case, customer or issue.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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UTrakk DMeS logo

Digitalize your management

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Management platform built for manufacturing world : task management, Gemba walks, team collaboration, KPI's, knowledge center, audit, and coaching.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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LumApps logo

LumApps is an Employee Experience SaaS Platform

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LumApps is a SaaS platform dedicated to Employee Experience. LumApps helps companies in all industries improve their communications and employee engagement. Let's get in touch!

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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M-Files logo

Cloud-based document management platform.

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M-Files breaks info silos & unlocks knowledge. Find expertise fast, automate workflows & share seamlessly. Drive innovation & empower your team.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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Market Logic logo
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Knowledge management and insights engine software

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Market Logic is a knowledge management software designed to help businesses in CPG, healthcare, retail, finance, telecommunication, and other industries capture and store marketing and sales insights data in a centralized repository. It allows administrators to create and execute consumer-centric strategies and search information about brands, products, and operational workflows.

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readyplace logo
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AI-powered tutorial management system

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readyplace is an AI-powered tutorial system enabling organizations to create step-by-step click tutorials for process documentation and knowledge transfer. Users can record processes, mark elements, and add explanations in 50+ languages via AI translation. It offers access control, multilayer categorization, and supports internal/external sharing for onboarding, service desk support, and software documentation.

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Routine logo
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Cloud-based calendar solution for individuals and teams.

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Routine is a cloud-based work platform that connects tasks, calendars, projects, notes, and contacts in a local-first, customizable workspace. The platform integrates with various services to eliminate manual data entry while offering features like natural language input, time blocking, and custom data visualization. Available across multiple platforms including macOS, Windows, Linux, iOS, Android, and web, Routine helps individuals and teams organize information and optimize schedules.

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KnowledgeIQ logo
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Intuitive platform supporting teams and customers

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KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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SOP Plugin logo
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Simplify SOPs: Easily Create, Manage, and Track Compliance

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SOP Plugin is a WordPress tool designed to help companies organize and digitalize their Standard Operating Procedures. Create SOPs, assign departments, notify employees of updates, and track activity, all in one place to boost efficiency and reduce errors.

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