Knowledge Management Software with Customizable Templates

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46 apps

Wix Answers   

19
The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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SABIO   

19
Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Knowledge management platform
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily. Read more about SABIO
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Atlassian Confluence   

1,594
Create, organize, and discuss work with your team
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Atlassian Confluence
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Create, organize, and discuss work with your team
Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Atlassian Confluence
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Thought Industries   

36
Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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elium   

6
Engage everyone in your organisation
Elium is a knowledge sharing platform for growing organisations. It helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Read more about elium
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Engage everyone in your organisation
Elium is a knowledge sharing platform for growing organisations. It helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Read more about elium
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HappyFox   

78
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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Slab   

32
Slab is a knowledge hub for the modern workplace.
Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite. Read more about Slab
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Slab is a knowledge hub for the modern workplace.
Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite. Read more about Slab
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Caspio   

91
Build online database applications without coding.
Caspio is the world’s leading LOW-CODE platform for building online database applications without coding. Read more about Caspio
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Build online database applications without coding.
Caspio is the world’s leading LOW-CODE platform for building online database applications without coding. Read more about Caspio
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Vanilla Forums   

58
Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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NotoWare   

0
Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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Knowledge management solution for small to large businesses
NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization. Read more about NotoWare
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Freshdesk   

2,180
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Cocoom   

1
Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Internal content creation and knowledge sharing platform
Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates. Read more about Cocoom
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Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Bitrix24   

419
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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TalentLMS  

317
The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Vivantio  

160
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Method Grid  

14
Knowledge and project management combined
Method Grid is a knowledge and project management solution, which helps enterprises design, build and share corporate playbooks. The grid builder functionality enables organizations to display staff resources, methodologies, lesson modules and libraries via an interactive interface. Read more about Method Grid
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Knowledge and project management combined
Method Grid is a knowledge and project management solution, which helps enterprises design, build and share corporate playbooks. The grid builder functionality enables organizations to display staff resources, methodologies, lesson modules and libraries via an interactive interface. Read more about Method Grid
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Zoho Desk  

1,611
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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SharePoint  

2,874
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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