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Knowledge Management Software with Dashboard (2026) - Page 5

Last updated: April 2026

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119 software options

aiio logo

AI-enabled business process automation platform

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aiio is a business process management platform that helps organizations optimize processes using native artificial intelligence (AI) integration in a Microsoft 365 environment. It offers BPM shapes used to model processes as well as enables employees to share expert knowledge with the company and visualize any process without prior knowledge of Business Process Model and Notation (BPMN) guidelines.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Foresight Intelligence Center logo

Business intelligence & forecasting solution

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The Foresight Intelligence Center combines data in various places into a dashboard that can be personalized to suit any team member. The dashboard updates automatically and pings users in case of exception. It allows the enterprise to find information such as correlation between help desk volume.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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HelpMaster logo

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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DeskConnect logo

AI-enabled software for managing documents

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DeskConnect's cloud-based AI and ML streamline document workflows, automating tasks and cutting errors for businesses. Boost efficiency with seamless processing and integrations. Try free for 30 days, then $29/month/user.

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Lucidworks Fusion logo

Data discovery platform to conduct cognitive search

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Lucidworks Fusion is a cloud-based data discovery platform, which helps enterprises perform cognitive search and generate personalized insights and proactive recommendations. Features include authentication, visual usage analytics, data clustering, customizable dashboard, and A/B testing.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

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Omnichannel customer service software suite fully powered by artificial intelligence (AI).

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Attivio logo

Cognitive Search and Discovery

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Attivio's award-winning Active Intelligence EngineTM (AIE) is powering today's critical business solutions with a new approach to unifying information access. By extending enterprise search capabilities across documents, data and media, AIE brings depth, insight and agility to business applications and websites. With information-driven workflow, automatic updates and alerts in real time, AIE affects business processes when it matters - at the convergence of business decisions and actions

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Rio SEO logo

Driving Search to Sales

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Rio SEO® is the leading local marketing platform provider for enterprise brands, agencies, and retailers. Rio SEO’s Open Local Platform provides multi-location organizations with a comprehensive, seamlessly integrated suite of turnkey local marketing solutions.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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KnowledgeBase logo

Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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TIKTING logo

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Trustpage logo

Security review management for software teams.

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Trustpage helps hundreds of companies expedite security reviews and complete questionnaires faster by communicating trust.

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Verint Knowledge Management logo

Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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Intellect Connected Frontline Worker logo

Frontline worker management software for manufacturing

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Intellect's Zaptic Connected Frontline Worker platform delivers real-time, role-based information to manufacturing teams at the point of use. The system replaces paper-based processes with standardized digital workflows while providing step-by-step guidance for quality checks and maintenance tasks. It features an AI knowledge assistant that helps workers access institutional knowledge, digital work instructions, and collaboration tools across multiple languages.

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