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Knowledge Management
Page 4

Knowledge Management Software with Decision Support (2026) - Page 4

Last updated: April 2026

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Features

Collaboration Tools(87)

Knowledge Base Management(90)

Alerts/Notifications(69)

Access Controls/Permissions(79)

Task Management(42)

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Sponsored

RightAnswers

3.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Knowledge management software

RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. The platform enables organizations to improve customer service agents’ performance and productivity and integrate self-service capabilities for clients.

Read more about RightAnswers

Users also considered

Presto

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Organizational knowledge management & sharing

Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network

Read more about Presto

Users also considered

Upland Panviva

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Knowledge management solution for businesses

Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

Read more about Upland Panviva

Users also considered

4industry

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Connected worker platform for manufacturing

4industry is a cloud-based connected worker platform aimed at increasing your Overall Equipment Effectiveness (OEE).

Read more about 4industry

Users also considered

MindTouch

3.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The Customer-First Knowledge Management Platform

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

Read more about MindTouch

Users also considered

IntelliEnterprise

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-round Intranet with AI chatbot and app notifications

Share and retain knowledge with collaborative tools for Knowledge Base, Wikis, Blogs, Comments – all customizable and fully searchable.

Read more about IntelliEnterprise

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

NotoWare

(0)

Knowledge management solution for small to large businesses

NotoWare is a cloud-based knowledge management solution designed to help businesses of all sizes manage employee training. NotoWare enables managers to implement new processes and communicate best-practice information to employees across their entire organization.

Read more about NotoWare

Users also considered

EV Self Help

(0)

Knowledge management and employee self-service platform

EV Self Help is a knowledge management software designed to help healthcare, insurance, manufacturing, and other sectors capture and deliver guided knowledge experiences among employees and customers to resolve issues through self-help.

Read more about EV Self Help

Users also considered

IQxCloud

(0)

Learning management system to gain organizational knowledge

IQxCloud is a knowledge management system designed to help businesses acquire and share complex organizational knowledge according to requirements. It allows non-programmers to access knowledge bases in real-time to answer and solve problems across various workflows.

Read more about IQxCloud

Users also considered

Swarmica

(0)

FaaS tool that provides a straightforward way to adopt KCS®

Framework-as-a-service tool provides a straightforward way to implement & launch KCS® methodology in Zendesk environment. The Gamification process shows how to improve support team efficiency, and optimizes costs through Knowledge Management best practices.

Read more about Swarmica

Users also considered

KnowledgeIQ

(0)

Intuitive platform supporting teams and customers

KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

Read more about KnowledgeIQ

Users also considered

eGain AI Knowledge Hub

(0)

#1 Knowledge Management System - Top-rated by Gartner

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

Read more about eGain AI Knowledge Hub

Users also considered

OVIO Virtual Assistant

(0)

OVIO your Learning Experience Platform of the future.

With our role-based Learning Experience Plattform Solution we enable our customers to record process flows in their software applications. Authoring Software, LMS and Assistant in one cloud solution.

Read more about OVIO Virtual Assistant

Users also considered

AEC Profiles

(0)

An interactive, crowd sourced DB of all project knowledge.

A project knowledge management application for employees to learn about each other’s, and vendor's work. Project profiles link people, data, and work content so that a comprehensive understanding of any project can happen in minutes for any employee, contractor, consultant and vendor.

Read more about AEC Profiles

Users also considered

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