getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Management Software with Decision Support (2026) - Page 3

Last updated: March 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

90 software options

BoostHQ logo

Knowledge sharing platform & employee learning community

learn more
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge.

Read more about BoostHQ

Users also considered
Knowmax logo

Single source of truth. Delivered.

learn more
With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

Read more about Knowmax

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2

Users also considered
Stonly logo

Cloud-based knowledge management and decision tree software

learn more
Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Read more about Stonly

Users also considered
Tallium logo

Knowledge and content management

learn more
Proprietary SmartMatchPro Algorithm connects people, and content with high relevance to each other

Read more about Tallium

Users also considered
Smart Tribune logo

Customer Self-Service

learn more
Give your customer support team their own go-to help centre where they can access the most updated content 24/7 from your knowledge base to resolve customer issues quickly, efficiently, and effectively.

Read more about Smart Tribune

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
Enghouse eKMS logo

Internal & external knowledge base and forum management

learn more
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

Read more about Enghouse eKMS

Users also considered
Helprace logo

All-in-one customer service solution

learn more
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals.

Read more about Helprace

Users also considered
OfficeAmp logo

Office operations & issue management software on Slack.

learn more
Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack or MS Teams- where your team works!

Read more about OfficeAmp

Users also considered
Userbit logo

Research repository for UX design & product teams.

learn more
UserBit Research Repository is a centralized workspace to store and organize UX research. It brings interviews, usability tests, notes, insights, and evidence into one structured system so teams can analyze findings, retain context, and turn research into decisions without losing work across tools.

Read more about Userbit

Users also considered
Leanbyte logo

Leanbyte MQS - Manufacturing Qualification System

learn more
Leanbyte - Leanbyte MQS - Manufacturing Qualification System
The most effective way to qualify and guide employees the best way possible.
- the best qualification method in manufacturing
- knowledge management
- worker guidance

Read more about Leanbyte

Users also considered
PixelMixer logo

Knowledge-Sharing and Collaboration Platform

learn more
Empower your teams with instant access to critical information.

Read more about PixelMixer

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
BlueDocs logo

AI-enabled knowledge management platform

learn more
BlueDocs turns scattered internal info into something organized and usable. Create living docs, assign updates, and stop relying on tribal knowledge. Your whole team gets what they need without asking five people or digging through Slack.

Read more about BlueDocs

Users also considered
HelpDocs logo

Knowledge base software for creating a help center

learn more
HelpDocs is a knowledge base software that creates a help center for customers and team. It allows users to brand and customize the look to match their company's style, and provides analytics and feedback tools to help users improve the self-serve support experience.

Read more about HelpDocs

Users also considered
Azumuta logo

An all-in-one platform to digitalize shop floor operations

learn more
Azumuta is an all-in-one system to digitalize your shop floor operations. Become a paperless factory, save time in manual data entry, and prevent errors by creating and managing digital work instructions, audits, employee training, and quality management reports from a single platform.

Read more about Azumuta

Users also considered
Syracuse logo

Reveal your organization's information assets with Alfeo.

learn more
Syracuse Knowledge Management provides your experts and specialists with an innovative working environment for sharing and transmitting essential knowledge. This KM portal enables you to contextualize and share information according to your business repositories.
https://alfeosoft.com

Read more about Syracuse

Users also considered
Dezide logo

Interactive Troubleshooting Guides

learn more
Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills.

Read more about Dezide

Users also considered
Whale logo

The knowledge-sharing tool for SMBs

learn more
Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

Read more about Whale

Users also considered
VKS logo

Visual work instruction software

learn more
VKS is a visual work instruction software designed to help businesses in manufacturing businesses streamline processes, increase productivity, and improve efficiency via accurate work instructions.

Read more about VKS

Users also considered
Squirro logo

Data finds purpose with Squirro

learn more
Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

Read more about Squirro

Users also considered
myQuest Connect logo

Create flawless knowledge sharing across the organization

learn more
myQuest Connect helps you create flawless knowledge sharing across the organization and improve employee productivity in the flow of work.

Read more about myQuest Connect

Users also considered
Opscidia logo

Knowledge management and innovation software

learn more
Opscidia helps businesses analyze scientific articles and extract relevant information from scientific texts.

Read more about Opscidia

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered