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Knowledge Management Software with Decision Support (2026) - Page 2

Last updated: April 2026

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90 software options

ProcedureFlow logo

Cloud-based knowledge management software

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ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations

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eHabilis logo

Cloud-based knowledge and talent management software

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eHabilis is a knowledge and talent management software that allows you to develop a global teleworking system, integrating videoconferencing to organize online seminars, etc.
It's specially designed to make training processes, talent development and collaboration in organizations more effective.

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Deskpro logo

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Mayday logo

The intelligent knowledge base for customer care

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Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.

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Igloo logo

Multi-channel communication platform for internal discovery

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With solutions designed to make all that intelligence accessible to the right people, you’ll realize your organization’s untapped potential. Self-serve IT. Branding that’s finally on-brand. Compliance with a click. And a new standard for productivity.

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elevio logo

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture.

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Docsie logo

Create amazing online help docs that your customers love

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We are a web-based documentation platform that enables businesses to build, maintain, and publish excellent product documentation.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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Call Centers, Contact Centers, Customer Support

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Thortspace logo

Cloud-based & on-premise strategic planning tool for teams.

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Thortspace is a cloud-based and on-premise strategic planning platform that helps businesses and organizations conceive new ideas, collaborate on existing ones, and capture knowledge. It is a collaborative mind mapping software that enables businesses to make diagrams of any thinking structure and the relationships amongst any set of thoughts.

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AnswerHub logo

Developers Enabling Developers

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AnswerHub powers developer communities for many tech and tech-enabled giants, including IBM, Finastra, Datev, Disney Pixar, and Epic Games.

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Nuxeo logo

Modern content management for enterprise organizations.

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Build an advanced knowledge management system for searching, managing and accessing otherwise hidden information across multiple platforms.

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Serviceware Knowledge logo

Knowledge management platform

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SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily

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PICC Software logo

Integrated platform with knowledge and innovation management

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Capture, connect and share knowledge
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.

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Jalios logo

Efficient together. Your business, your platform!

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Jalios offers a comprehensive digital workplace solution that helps companies to optimize collaborations between employees and operations across the organization.

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KMS Lighthouse logo

Knowledge management for call centers, tech support and more

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Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

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Auros logo

Software to capture and manage processes related information

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Auros is a knowledge management system that helps store information related to critical product development processes in a centralized knowledge repository. It automatically captures essential engineering knowledge and provisions it directly to users within their workflow.

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Interacta logo

Business platform for natural interaction

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Interacta is a cloud-based platform, which helps business manage operations, share knowledge, engage employees, and facilitate team collaboration. Features include real-time notifications, rewards, task management, full-text search, data feed, document storage, multi-device support and more.

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Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

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Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

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Intellum Platform logo

The Smartest Way to Educate Customer, Partners and Employees

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From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring functionality, Intellum is uniquely positioned to support Enterprise partners with an all-in-one EdTech for Business solution.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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HelpCenter.io logo

Empower your customers for self-service

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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

Read more about Universal Knowledge

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Answerbase logo

Meet your customers’ and company's information needs

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Capture user generated content as users ask and answer questions, browse helpful content and articles. Sites can be public (SEO friendly), private, or a hybrid.

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