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DoneDone
5
33
4
13
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based project management & help desk solution
Table of Contents
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DoneDone - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
DoneDone overview
What is DoneDone?
DoneDone is a cloud-based help desk solution that lets users manage your projects, customer support, and other tasks all in one place. Its built-in project management features give everyone on your team a bird’s eye view of what’s getting done, who’s working on what, and where things stand at any given time.
DoneDone also offers a ticketing solution for small businesses that combines bug tracking and customer support into one place. With features like custom fields, unlimited history tracking, email integrations, and sub-tasks, it is designed to help teams effectively organize and execute tasks, workflows, and projects.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Task Management
Email Integration
User Interface
Project Management
Client Support
DoneDone’s user interface
DoneDone review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.1
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about DoneDone?
Reviewers appreciate DoneDone for its straightforward interface and effective issue tracking, saying it helps teams communicate clearly and stay organized during QA and development. They find it easy to assign tasks, track bugs, and prioritize fixes, and they value the transparency it brings to project workflows.
Users say DoneDone saves time by reducing unnecessary meetings and making bug logging more enjoyable, but they mention some challenges with filters, workflow clarity, and adding new issues. Some feel the platform could improve by allowing more flexibility in assigning tasks and making navigation more intuitive.
Who uses DoneDone?
Based on 50 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
DoneDone's key features
Most critical features, based on insights from DoneDone users:
All DoneDone features
Features rating:
DoneDone alternatives
DoneDone
Starting from
5
/user
Per month
BOSSDesk
Starting from
29
/user
Per month
Issuetrak
Starting from
478
/user
Per month
HelpDesk
Starting from
29
/user
Per month
DoneDone pricing
Pricing plans
Pricing details:
User opinions about DoneDone price and value
Value for money rating:
To see what individual users think of DoneDone's price and value, check out the review snippets below.
Phillip H.
Systems Manager
Jonathan K.
ceo
DoneDone integrations (5)
Top integrations
DoneDone support options
Typical customers
Platforms supported
Support options
Training options
DoneDone FAQs
DoneDone has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What level of support does DoneDone offer?
DoneDone offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base