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RAKEN Pricing, Features, Reviews and Alternatives

RAKEN product overview

What is RAKEN?

Raken’s field management software helps you collect accurate project data in real time. From digital documentation and production tracking to safety tools, you’ll have the insights you need to improve your projects—and reduce costs. No more messy paperwork.

Key benefits of using RAKEN

  • Segmented Daily Reports: Daily reports for jobs with multiple foreman, shifts, locations, or phases.

  • Time Cards: Raken Time Cards enable users to track hours, assign cost codes, and manage manpower in the field while streamlining payroll processing for the office.

  • Production Tracking: Easily collect timely, accurate, and sufficiently detailed production data straight from the field. document your heavy equipment on the jobsite without manually updating spreadsheets. Automatically calculate its usage, days onsite, and cost—so you can track the overall financial health of the project without needing to manually enter data into spreadsheets.

  • Toolbox Talks: Organize, schedule, and deliver toolbox talks to your crews while capturing worker signatures all inside of the app. The app comes with 100 pre-loaded talks.

  • Offline Mode: Utilize Raken without internet connectivity on the jobsite

  • Dashboards: Raken dashboards turn construction reports into actionable data insights.

  • Photo Management: Use the camera in the Raken app to capture photos and videos while walking through the jobsite. Photos and videos captured in the app will be automatically organized by project and date, making them easy to find in the future.

  • Tasks: Assign, customize, and manage tasks and due dates across all users and devices. Tasks will automatically sync throughout teams and devices.

  • Summaries: Owners and general contractors receive project summaries delivered to their inbox on a weekly and monthly basis. These summaries are sent automatically to whoever needs to see them and feature project stats such as number of workers, hours, safety incidents, delays, missed dailies, and open tasks.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

    RAKEN pricing information

    Value for money

    4.6

    /5

    170

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RAKEN features

    Functionality

    4.5

    /5

    170

    Total features

    34

    2 categories

    Most valued features by users

    Document Management
    Project Tracking
    Subcontractor Management
    Mobile Access
    Projections
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations

    RAKEN users reviews

    Overall Rating

    4.7

    /5

    170

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.25/10
    Rating distribution

    5

    4

    3

    2

    1

    120

    45

    5

    0

    0

    Pros
    I couldn't be happier with the ease of use, time savings, outstanding format and customer service. I HIGHLY recommend this to any contracting firm looking for a way to streamline their daily reports.
    Raken solves that with its easy to use interface, cloud storage, and impressive looking reports. What sold us the most on the product was its ability to incorporate photos into our reports.
    This is a good piece of software for small to mid size contractors. It allows easy tracking of time and costs allocated to a project, and can help keep you on track to maintain profitability.
    Cons
    The app keeps logging my guys out & they have problems logging back in. I am having problems getting my reports.
    As a Superintendent for a commercial construction company, it is hard to find time to sit down and fill out your log book. Let alone track down pictures and organize them so they relate to that day.
    I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Do we love Raken? Yes, let me count the ways!

    Reviewed 4 years ago

    Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

    Pros

    1. Cloud based (no expensive servers, no storage limits) 2. Extremely easy to use 3. Allows Foremen/Superintendents to have very detailed field reports 4. Can share photos, recordings, weather, and reports with a link vs. large emails 5. Can track jobs by crews, employee, and cost codes 6. Easily document weather delays 7. Voice recording allows for a LOT of flexibility and complete detail 8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon 9. All this at an affordable price 10. If you need to go to mediation and/or court, this is quite the electronic storage 11. Allows for employee to sign the time/work performed and no accidents 12. Easily modify your daily field report for different jobs.

    Cons

    1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly 2. Would like to see more gps functions later for time card validating

    Vendor response

    Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Super Easy & Effective

    Reviewed 3 years ago

    Has been great. Customer support is excellent. They check in to make sure everything is OK frequent on the beginning while you are learning. After that they still occasionally check in & if you message them on the RAKEN site they are quick to respond.

    Pros

    The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.

    Cons

    I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.

    Vendor response

    Hey Joe, thank you for the great feedback and review, we love hearing stories of how Raken helps our customers protect their work and communicate easily and effectively. As for editing worker information, we would love to assist in answering this request for you. Please reach out to us at help@rakenapp.com or give us a call at 866-438-0646. Thanks Joe!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Professional Daily Reporting App

    Reviewed 3 years ago

    Effective and efficient way to keep track of data and information for construction and contracting companies. This software supports the growing interest in using new technology in the workplace, especially in construction.

    Pros

    Very basic and simple way to keep track of daily reports, time cards, and daily tasks while out on the job site. The app can be used on Apple or Android devices. Weekly and monthly summaries are automatically sent to your email from the app, which is very convenient and cuts time of actually having to enter data manually onto spread sheets. Updates through pictures and videos of projects and job sites from anyone is another great feature of the software. Time cards are automatically updated and can be edited as needed by the company or by the employee without the hassle of having to log into HR.

    Cons

    The app is meant to make daily tasks easier to keep track of, but that doesn't mean that it will keep track of everything and won't have software issues along the way. Depending on the amount of system update tracking, older devices, especially smartphones, may not be supported at all or for very long. That is important to look into when looking for a safe and efficient app that deals with information that is vital to your company. There also is not a backup guarantee if something with the system crashes so always have another way of tracking your data!

    Vendor response

    Thanks for the review, Gabrielle! Glad to hear Raken is working out well for you. We have the ability to customize survey questions, which will help you keep track of your information, but if there¿s anything more specific you¿d like to see, please let us know! We¿re constantly working on developing new tools that will help improve you with your daily tasks, so feel free to reach out by email to help@rakenapp.com. Thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Raken Review

    Reviewed 4 years ago

    We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time.

    Pros

    We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information.

    Cons

    Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice.

    Vendor response

    Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the 'Dashboard' tool from the app to search through all your old reports. Once in the 'Dashboard', there's a search icon in the top right, feel free to contact our support if you need any help@rakenapp.com if you need assistance. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Construction Technology Trends 2018

    Reviewed 4 years ago

    I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

    Pros

    Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

    Cons

    Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

    Vendor response

    Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!

    RAKEN FAQs and common questions

    Q. What type of pricing plans does RAKEN offer?

    RAKEN has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of RAKEN?

    RAKEN has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does RAKEN support?

    RAKEN supports the following languages:
    English, Portuguese, Spanish


    Q. Does RAKEN support mobile devices?

    RAKEN supports the following devices:
    Android, iPad, iPhone


    Q. Does RAKEN offer an API?

    Yes, RAKEN has an API available for use.


    Q. What other apps does RAKEN integrate with?

    RAKEN integrates with the following applications:
    Procore, Dropbox Business, Autodesk Construction Cloud, OneDrive, Google Drive, Box, Egnyte, ComputerEase, Microsoft Excel


    Q. What level of support does RAKEN offer?

    RAKEN offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat

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