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Maitre'D

Restaurant, bar & hotel management solution

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Maitre'D Pricing, Features, Reviews and Alternatives

Maitre'D product overview

Price starts from

$

79

Per Feature

What is Maitre'D?

Maitre'D is a POS software designed for different kinds of retailers: restaurants, fast food, hotels & bars. Its different functionalities make Maitre'D a complete software to handle all aspects of POS business, from your mobile phone.

Key benefits of using Maitre'D

  • Maitre'D lets you handle orders & reservations directly online, making it really ideally suited to restaurants or hotel establishments.

  • The event management feature allows you to create events from scratch. With this tool, you can take care of everything involved in the event, from catering fees to dishwashing.

  • Maitre'D also simplifies employee management & labor by providing tools to handle tips, calculate wages & manage the schedules of each employee.

  • With its delivery features, its payment solutions, its floor management options & its wait list management tools, Maitre'D allows you to handle each service efficiently.

  • Maitre'D also provides reporting & forecasting analytics to help you manage your business in real-time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Maitre'D pricing information

    Value for money

    2.9

    /5

    36

    Price starts from

    $

    79

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Maitre'D features

    Functionality

    3.6

    /5

    36
    Total Features23 6 categories

    Most valued features by users

    Reporting/Analytics
    Mobile Access
    Inventory Control
    Delivery Management
    Tips Management
    Gift Card Management
    Kitchen / Menu Management
    Reservations Management

    Functionality contenders

    Maitre'D users reviews

    Overall rating

    3.7

    /5

    36

    Positive reviews

    64%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5.65/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    11

    6

    4

    3

    Pros
    This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

    AR

    Anonymous Reviewer

    Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

    DK

    Doug K.

    The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

    MB

    Matthew B.

    Cons
    Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

    BD

    Beej D.

    It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

    BD

    Beej D.

    Screen navigation disign is poor. Inventory management screen designs are poor.

    MS

    Manoj S.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    fast and reliable, easy to use

    Reviewed 3 years ago
    Pros

    this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge.

    Cons

    I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Tech guys are awesome!

    Reviewed 3 years ago

    Great but a little difficult setting up for menu items.

    Pros

    Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for.

    Cons

    Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    SYSTEM IS VERY OUTDATED AND THE OLDER IT GETS IT SEEMS TO BE A MAGNET FOR GLITCHES

    Reviewed 4 years ago

    I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the dining room "touchscreen & credit cards" , and my back office is running windows 7.1. The system is slowing down, running sluggish and recently we had a serious networking problem that ruined our Friday Night all you can eat Fish & Chips. 2 managers were on the phone w tech support for hours. The...

    Pros

    It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen

    Cons

    When I call TECH support I need support NOW not tomorrow. When POS is down my business doesn't Run!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Happy

    Reviewed 4 years ago
    Pros

    Easy to set up, Great corporate head office module. Can add new items in multiple locations within minutes.

    Cons

    Has its fair share of bugs, but which software doesn't. Need to communicate without th support to fix the issues which takes time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    This is amazing!

    Reviewed 5 years ago

    This system makes it simple to take care of customers in a timely fashion. The POS terminal is easy to set up and use which made the transition much smoother from the system we were using.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Maitre'D FAQs and common questions

    Maitre'D has the following pricing plans:
    Starting from: $79.00


    Maitre'D has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Maitre'D supports the following languages:
    English, French


    No, Maitre'D does not have an API available.


    Maitre'D offers the following support options:
    24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat

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