Maitre'D is a POS software designed for different kinds of retailers: restaurants, fast food, hotels & bars. Its different functionalities make Maitre'D a complete software to handle all aspects of POS business, from your mobile phone.

Key benefits of using Maitre'D

Maitre'D lets you handle orders & reservations directly online, making it really ideally suited to restaurants or hotel establishments.

The event management feature allows you to create events from scratch. With this tool, you can take care of everything involved in the event, from catering fees to dishwashing.

Maitre'D also simplifies employee management & labor by providing tools to handle tips, calculate wages & manage the schedules of each employee.

With its delivery features, its payment solutions, its floor management options & its wait list management tools, Maitre'D allows you to handle each service efficiently.

Maitre'D also provides reporting & forecasting analytics to help you manage your business in real-time.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Knowledge Base

Phone Support

Email/Help Desk

Chat

Training options

Live Online

In Person

Documentation

Webinars

Videos

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Maitre'D pricing information

Value for money

2.9

Starting from

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

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Value for money contenders

Maitre'D features

Functionality

3.6

Total features

6 categories

Most valued features by users

Reporting/Analytics

Mobile Access

Billing & Invoicing

Built-in Accounting

Cash Management

Delivery Management

Employee Management

Forecasting

Maitre'D users reviews

Overall Rating

3.7

Positive reviews

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Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5.65/10

Rating distribution

Pros

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

Verified reviewer

Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

Doug K.

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

Matthew B.

Cons

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

Beej D.

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

Beej D.

Screen navigation disign is poor. Inventory management screen designs are poor.

Manoj S.

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Overall rating contenders

Kenzo N.

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support

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fast and reliable, easy to use

Reviewed 5 years ago

Pros

this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge.

Cons

I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D

Mary G.

Hospitality, 51-200 employees

Used daily for 1-2 years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend4/10

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Tech guys are awesome!

Reviewed 4 years ago

Great but a little difficult setting up for menu items.

Pros

Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for.

Cons

Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end.

Scott B.

Restaurants, 11-50 employees

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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SYSTEM IS VERY OUTDATED AND THE OLDER IT GETS IT SEEMS TO BE A MAGNET FOR GLITCHES

Reviewed 6 years ago

I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the dining room "touchscreen & credit cards" , and my back office is running windows 7.1. The system is slowing down, running sluggish and recently we had a serious networking problem that ruined our Friday Night all you can eat Fish & Chips. 2 managers were on the phone w tech support for hours. The...

Pros

It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen

Cons

When I call TECH support I need support NOW not tomorrow. When POS is down my business doesn't Run!

Jase L.

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support

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Happy

Reviewed 5 years ago

Pros

Easy to set up, Great corporate head office module. Can add new items in multiple locations within minutes.

Cons

Has its fair share of bugs, but which software doesn't. Need to communicate without th support to fix the issues which takes time.

Sabrina B.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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This is amazing!

Reviewed 6 years ago

This system makes it simple to take care of customers in a timely fashion. The POS terminal is easy to set up and use which made the transition much smoother from the system we were using.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Common Maitre'D comparisons

Maitre'DvsWooCommerce

Maitre'DvsLightspeed Retail

Browse alternatives

Related categories

Inventory Management

Restaurant Management

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US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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