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Live event ticket management application

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Agile Ticketing Pricing, Features, Reviews and Alternatives

Agile Ticketing product overview

Price starts from

500

Per month

What is Agile Ticketing?

Agile Ticketing provides enterprise-grade ticketing for various types of live performances, addressing the needs of theaters, universities, cinemas, and live theaters, among other organizations. The application can be customized to suit a wide range of businesses. Agile Ticketing runs on the Windows platform and works with a variety of popular ticketing hardware devices.

Key benefits of using Agile Ticketing

- Manage ticketing and memberships from the intuitive Agile Ticketing interface.
- Perform full-scale point-of-sale functions alongside ticket sales
- Run detailed reports and send viewership statistics to Rentrak transactional media measurement services.
- Sell tickets at the venue, on the Web, and via social media using the same system.
- Create custom ticket sales regiments and membership types with Agile Ticketing’s scalable, brand-able interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

Agile Ticketing pricing information

Value for money

4.4

/5

18

Starting from

500

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Agile Ticketing features

Functionality

4.5

/5

18

Total features

42

2 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
API
Mobile Access
Customizable Templates
Customizable Branding
Email Marketing

Functionality contenders

Agile Ticketing users reviews

Overall Rating

4.6

/5

18

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

11

6

1

0

0

Pros
I'm a very visual or active learner so I need someone there to help me through the steps to really absorb the process, which the team is really good about doing.
The team is friendly, quick to respond and they are there to answer any questions you might have big or small. I would recommend Agile again and again.
I like that there are regular updates and new features are rolled out regularly. The software itself is very robust.
Cons
Not overtly intuitive so it takes some time to acclimate. Interface is a little on the dull side.
Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service.
Reporting: There are several options to choose from, but with all the different kinds of events it is sometimes hard to find just the right report to meets our needs.

Overall rating contenders

JC
AvatarImg

Javier C.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great service, great product

Reviewed 5 years ago

We've been using Agile Ticketing for 5 years now and are extremely happy with the platform itself and the company's service. Their team is knowledgeable and friendly, always willing to help there is a problem. The fact that they are open to feedback form their customers - and actively implement requested features - shows that they absolutely care about their customers first and foremost.

Pros

Agile Ticketing's platform is highly malleable and can fit many kinds of movie theaters, particularly those in the non-profit sector. It's able to take in ticket sales, service fees, donations, rentals, etc. while also generating detailed and helpful reports to better understand how our sales are doing. Customer service is also excellent, with their team promptly and thoroughly responding to support tickets; they are also open to feature suggestions and I can personally confirm that they do implement feasible suggestions that customers make. It also has a great membership component that lets us off-load the work of maintaining records to the platform itself and physical fulfilment letters to their team.

Cons

The built-in CRM is usable but lacking in features as it does not allow for custom queries and the rich-text editor is just not enough to maintain brand consistency. The reporting portal, while pretty detail and overall helpful, also needs work because it does not allow for custom queries either. There is a function to create a custom report but they are based on existing ones. All that said, the team is aware of these issues and are actively working toward improving them.

Vendor response

Javier- Thank you so much for your kind words and review. We love getting a chance to work towards finding solutions alongside you and are always striving to listen to our clients and meet their needs. We are honored to have the Coral Gables Art Cinema as a client of ours. Your success is our success.

AW
AvatarImg

Alicia W.

Entertainment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptionally robust ticketing platform to meet needs both large and small.

Reviewed 6 years ago

We were able to improve the patron experience in ticket purchase and use; as well as easily train our box office team to use the product. This product also delivered significant improvements in reporting - ticketing information, sales/finance reconciliation, etc.; and so much more.

Pros

We had a very long list of specific criteria we were looking for in a new ticketing system. While no system is perfect, nor does everything, Agile certainly met the most of our needs to the best extent compared others. - Overall it's a very robust tool with many features you can use (or choose not to use) to meet your needs for events large or small. - It provides lots of detailed reports to meet...

Cons

This is a big platform that can do so many things, that it takes a while to learn all the functions well enough to be able to maximise its use.

ML
AvatarImg

Monika L.

Motion Pictures and Film, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great customer service.

Reviewed 5 years ago

Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service.

Pros

It has great customer service - always ready to help within minutes or hours! It has a lot of useful features that other products lack. They do offer a lot of services as well, like membership fulfillment, equipment rental, pass printing, etc. which is very helpful!

Cons

the interface is very outdated and some features are cumbersome to use.

RA
AvatarImg

Ramya A.

11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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What is Agile and Why Does It Matter?

Reviewed 7 years ago
Pros

Responding to Change Perhaps the biggest advantage Agile development practices bring to development teams and businesses in general is its emphasis on responding to change and focus on working on projects that matter when they matter. Agile methods don’t force us to attempt to divine the future in 9, 12, or 24-month projections. A properly-oriented Agile team has a list of the most important things...

Cons

Lack of Understanding Flexibility Can Lead to Bad Behaviors Culture Fit Lack of Predictability Integrating Diverse Skill Sets Into Teams Challenges at Scale

VB
AvatarImg

Vera B.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vera's Review

Reviewed 5 years ago

At first, I was a little intimidated by the program (three years ago) but now I'm super comfortable using it and it's a treat compared to other ticketing programs I've used for other Film Festivals. Maybe it's because I've had more training with Agile than any other ticketing program... Also, I could not do it without the help of the Agile team. I'm a very visual or active learner so I need someone there to help me through the steps to really absorb the process, which the team is really good about doing.

Pros

What I like most is the simplicity of the layout. After a good training, the program is easy to pick up for first time users. (Especially for new box office agents/customer service agents who work out of the Sales-Adv side.)

Cons

My least favorite thing about the program is Gift Memberships. The process to fulfill them is long and complicated. I'd prefer an option where we just fill up a card and send it in the mail rather than the current process... Maybe there's a solution I don't know about!

Agile Ticketing FAQs

Q. What type of pricing plans does Agile Ticketing offer?

Agile Ticketing has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription, Open Source


Q. Who are the typical users of Agile Ticketing?

Agile Ticketing has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Agile Ticketing support?

Agile Ticketing supports the following languages:
English


Q. Does Agile Ticketing support mobile devices?

Agile Ticketing supports the following devices:
Android, iPad, iPhone


Q. Does Agile Ticketing offer an API?

Yes, Agile Ticketing has an API available for use.


Q. What other apps does Agile Ticketing integrate with?

Agile Ticketing integrates with the following applications:
Assembla, FandangoSEO, Zapier, DonorPerfect, Zendesk Suite


Q. What level of support does Agile Ticketing offer?

Agile Ticketing offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat

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