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Amazon S3
5
813
4
268
3
25
2
7
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud storage service for developers and IT teams
Table of Contents
Amazon S3 - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Amazon S3 overview

Based on 1114 verified user reviews
What is Amazon S3?
Amazon S3 is a cloud storage program offering key features such as data storage management, access controls/permissions, file transfer, encryption, data migration, and version control, among others.
Who uses Amazon S3?
By industry, Amazon S3 reviewers are most commonly professionals in computer software (17%). The most frequent use case cited is cloud storage (100% of reviewers).
What do users say about Amazon S3 pricing?
Most reviewers indicate that Amazon S3 offers strong value for money due to its pay-as-you-go pricing, free tier, and flexible storage classes. Some reviewers report that confusing billing and unpredictable costs can be drawbacks, especially for large-scale usage.
Starting price
Alternatives
with better value for money
Pros & Cons
Cloud Storage
Data Storage
API
Pricing
Integrations
Complex and unintuitive user interface
Amazon S3’s user interface
Amazon S3 pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about Amazon S3?
Amazon S3 is a cloud storage program offering key features such as data storage management, access controls/permissions, file transfer, encryption, data migration, and version control, among others.
Select to learn more
Who uses Amazon S3?
Based on 1,114 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Amazon S3's key features
GetApp's analysis of 66 verified user reviews collected between December 2021 and July 2024 identifies Amazon S3's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Amazon S3's data storage management capabilities, highlighting its ability to organize and classify data efficiently using buckets and prefixes. They find it secure, cost-effective, and easy to manage, with support for large data sizes up to 5 PB per bucket. Users report that it simplifies backup, disaster recovery, and long-term archiving. They also mention that it helps in reducing device load and improving speed by storing data smoothly in the cloud. Of the 38 Amazon S3 users who gave detailed accounts of their use of Data Storage Management, 95% rated this feature as important or highly important.
Reviewers indicate that Amazon S3's access controls and permissions are highly customizable and secure. They appreciate the ability to set granular permissions at both bucket and object levels using IAM policies. Users find it valuable for preventing unauthorized access and safely sharing files with capabilities like expiring public links and 2-factor authentication. They also highlight the flexibility to control access through resource-based and user policies, ensuring data safety and security. Of the 50 Amazon S3 users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.
Users report that Amazon S3 provides robust encryption options, including automatic server-side encryption with AES-256 and support for custom encryption keys. They appreciate the use of industry-standard encryption protocols like SHA and AES, which ensure data security both in transit and at rest. Reviewers feel confident that their data is protected from unauthorized access, and they find the encryption capabilities essential for handling sensitive and confidential information. Of the 42 Amazon S3 users who gave detailed accounts of their use of Encryption, 90% rated this feature as important or highly important.
Reviewers highlight the ease and speed of file transfer with Amazon S3. They appreciate the intuitive drag-and-drop interface and the ability to move files between buckets using the UI or CLI tools. Users find the file transfer process secure and efficient, especially when transferring data within the same datacenter or across different AWS regions. They also mention the integration with CDN for fast content delivery and the practical use of file transfer for sharing and accessing data. Of the 31 Amazon S3 users who gave detailed accounts of their use of File Transfer, 90% rated this feature as important or highly important.
Users report that Amazon S3 supports seamless data migration with various AWS services like Snowball, Snowmobile, and Snowcone. They find it easy to migrate data between AWS accounts and from on-premises to the cloud. Reviewers appreciate the high-speed data transfer tools and the ability to archive data to different storage classes. They also mention the integration with Redshift for loading data into data warehouses and the overall scalability and reliability of the migration process. Of the 36 Amazon S3 users who gave detailed accounts of their use of Data Migration, 86% rated this feature as important or highly important.
Reviewers appreciate Amazon S3's version control capabilities, noting that it allows them to retrieve, restore, and manage multiple versions of objects. They find it helpful for recovering from accidental deletions or overwrites and for maintaining a history of changes. Users highlight the importance of version control for data recovery and safety, especially in development environments. They also mention that it helps in keeping the platform up to date and ensuring data integrity. Of the 35 Amazon S3 users who gave detailed accounts of their use of Version Control, 86% rated this feature as important or highly important.
All Amazon S3 features
Features rating:
Amazon S3 alternatives
Amazon S3 pricing
Value for money rating:
Starting from
No pricing info
User opinions about Amazon S3 price and value
Value for money rating:
To see what individual users think of Amazon S3's price and value, check out the review snippets below.
Connor Q.
IT Team Lead

Qin H.
Software engineer
Amazon S3 integrations (2)
Integrations rated by users
We looked at 1,114 user reviews to identify which products are mentioned as Amazon S3 integrations and how users feel about them.
Integration rating: 4.9 (11)
“vpc is where EMR resides for networking”
vidya p.
Cloud Engineer
Integration rating: 4.5 (9)
“Absolutely critical for in depth management and access of resources, including S3 and other AWS services - any misconfigurations here could easily end up breaching contracts, NDAs and/or meaning access isn't granted where it's required.”
Connor Q.
IT Team Lead
Integration rating: 4.6 (7)
“We have a custom built application that we pull data into but the sames data comes through missing last digit. For instance, if the sale is 12.34 the API will pull in 12.3 and over time this difference adds up to some changed numbers.”
David H.
Owner
Integration rating: 4.8 (7)
“Secondary offsite backup location for disaster recovery options.”
Daniel E.
Sr Systems Administrator
Integration rating: 5.0 (5)
Integration rating: 4.0 (3)
Amazon S3 customer support
What do users say about Amazon S3 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Amazon S3 customer support.
Widely noted by reviewers, Amazon S3 customer support is fast, responsive, and consistently resolves issues quickly.
A fair number of users appreciate the helpful documentation and accessible support channels, including live representatives.
Multiple users highlight the strong community support and extensive tutorials that make troubleshooting easier.
A limited number of users report slow response times and difficulty accessing direct support without a paid plan.
Training options
To see what individual users say about Amazon S3's customer support, check out the review snippets below.
“Amazon provides great customer support as well so if you have any issues with their services they will help you really fast.”
Alex P.
Software Developer
“First of all support teams return time to the email based cases in resolution center is quite slow and we can not get directly support without subscribing to the pro support plan.”
Shashank K.
Software Developer
Amazon S3 FAQs
Amazon S3 is a simple storage service that helps developers and IT teams store, backup, archive and retrieve data from anywhere across the web. It allows administrators to store data in buckets, append tags to objects, configure access controls for several clients, conduct high-volume data analysis, gain insights into storage usage and gauge trends based on activities. Features of Amazon S3 include storage management, data analytics, access management, security, data processing, data transfer, multi-factor authentication, and more. It provides replication capabilities, which lets users duplicate data buckets along with respective metadata and tags, improving disaster recovery and compliance management across the organization.
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