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DaySmart Appointments

Online Appointment Scheduling Software

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DaySmart Appointments Pricing, Features, Reviews and Alternatives

DaySmart Appointments product overview

Price starts from

49

Per month

Per Feature

What is DaySmart Appointments?

AppointmentPlus provides appointment scheduling software for businesses and institutions of all sizes, including logistics, retail, healthcare, wellness, banking, finance, automotive, massage, higher education, and many others.

Key benefits of using DaySmart Appointments

- Multiple Staff Schedules: Maintain schedules and calendars for multiple staff members.
- Payment Processing: Allow customers to pay online when they book.
- Robust Reporting: Get powerful intelligence into your operations.
- Multi-location Configuration: Streamline scheduling operations for multi-location businesses.
- A+ Customer Service: Fast and effective customer service for all clients.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Videos
Webinars
In Person
Documentation
Live Online

DaySmart Appointments pricing information

Value for money

4.0

/5

142

Starting from

49

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DaySmart Appointments features

Functionality

4.0

/5

142

Total features

68

8 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access
Customizable Branding
Customer Database

Functionality contenders

DaySmart Appointments users reviews

Overall Rating

4.1

/5

142

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.46/10
Rating distribution

5

4

3

2

1

70

42

16

4

10

Pros
It has been a great scheduling tool for our small office. Overall we are pleased with it and the service reps have been very helpful.

LO

Linnea O.

I am continually impressed with the ease of use and the customer service that I receive. I don't think I have come across a better group of people to deal with in any of my business transactions.

LG

Linda G.

Nice interface and a much better user experience since recent updates. The making of appointments by call center has greatly improved with regards to the process involved.
AvatarImg

Christopher W.

Cons
Horrible customer service response. We had to convert our system and the process was corrupted from the beginning and no real effort was made on their end to clean it up.

JC

Jeff C.

Coding overcharges in POS and the President refused to make right. Randomly charges clients credit cards when not supposed to (very upset clients who think you are purposely overcharging them).

CW

Chris W.

Currently we are mostly frustrated with the text reminder system. It is sending out texts to deleted appointments or old clients.

LH

Lara H.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Loved it!

Reviewed 4 years ago

It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.

Pros

I loved Appointment Plus because it allowed me to have multiple therapists schedules and multiple rooms. I never had duplicate sessions. It was easy to use and easy for our clients to schedule clients. This has been the best scheduling software I have used./

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.

Vendor response

Jennine, we appreciate the review and the A+ rating!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

5 Stars Plus

Reviewed 4 years ago
Pros

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Cons

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Vendor response

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent program

Reviewed a month ago

I keep my weekly schedule on it too make sure I get there reminders and get to my appointments on time.

Pros

It was very easy to switch to it and learn f from our

Cons

I have no complaints. It works just like I need it to work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Try something else.

Reviewed 2 months ago

See above.

Pros

The idea behind the software was great. When it works it's awesome. Too bad it's getting less and less often.

Cons

Servers are frequently overloaded and software stalls out. Bugs frequently corrupt the database. For example...we opened the software and every single clients dogs were changed to [SENSITIVE CONTENT] . We had to change EVERY SINGLE entry one at a time. That took several days. A week later it did the same thing. During peak use time, we have customers standing at the counter waiting to be checked out because the software is VERY slow to respond. Customer service leaves much to be desired. We have to call weekly for issues and are on hold for up to an hour sometimes. We are currently looking for a repkacement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best scheduler I've found

Reviewed 4 years ago
Pros

We've had trouble finding the right scheduling system. We tested a number of them, but settled on AppointmentPlus. The main reason is that it has more configurability for our complex scheduling process. They had a trainer help us get it set up. That was free, which was pretty cool. Once it was up and going, we've had very few questions. It has been very reliable. We're happy customers. The Good News: -Configurable - lots of settings and rules -Intuitive - easy to work with appointments and run reports -Training - I thought it was great that we had a real person training us

Cons

Looks - the interface looks a little dated, but it works just fine. This is why I only gave 4 stars on features.

DaySmart Appointments FAQs and common questions

Q. What type of pricing plans does DaySmart Appointments offer?

DaySmart Appointments has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of DaySmart Appointments?

DaySmart Appointments has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does DaySmart Appointments support?

DaySmart Appointments supports the following languages:
English, French, Spanish


Q. Does DaySmart Appointments support mobile devices?

DaySmart Appointments supports the following devices:
Android, iPad, iPhone


Q. Does DaySmart Appointments offer an API?

No, DaySmart Appointments does not have an API available.


Q. What other apps does DaySmart Appointments integrate with?

DaySmart Appointments integrates with the following applications:
Hatch, iContact, LeadsBridge, Birdeye


Q. What level of support does DaySmart Appointments offer?

DaySmart Appointments offers the following support options:
Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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