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Zoom Events and Webinars Logo

Zoom Events and Webinars are part of Zoom’s event solutions.

Table of Contents

Zoom Events and Webinars - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Zoom Events and Webinars overview

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Based on 6053 verified user reviews

What is Zoom Events and Webinars?

Reviews for Zoom Events and Webinars come from a wide variety of industries, including education management (8% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for Zoom Events and Webinars cited by reviewers is hosting webinars (99% of reviewers).

What are the most popular integrations for Zoom Events and Webinars?

The Zoom Events and Webinars integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.7 out of 5 for its integration with Zoom Events and Webinars), Microsoft Teams (a meeting product, 4.6), and Microsoft PowerPoint (a presentation product, 4.5).

Starting price

500per user /
per month

Alternatives

with better value for money


Pros & Cons

Meetings

Webinars

Participant Management

Performance and Speed

Restrictive free version limits

Security and privacy concerns

Do you work for Zoom Events and Webinars? Manage this product listing

Zoom Events and Webinars’s user interface

Ease of use rating:

Zoom Events and Webinars reviews

Overall rating

4.6

/5

6K

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

4.1K

1.6K

217

19

4

Pros
“I have used Zooms Events and Webinars to plan and prepare marketing and informational webinars for past few months as I prepare to launch them and use them to market my company.”
FF

Fernando F.

IT Consultant

“Offers confidential meeting space for individual sessions as well as groups and webinars.”
CS

Carrie S.

Owner, LCSW

“Good tool for hosting online webinars, the digital room layout is easy for both audience and hosts, with plenty of features like surveys and chat to help engage viewers.”
MK

Megan K.

Senior Marketing Manager

Cons
“Occasionally, if my internet connection drops, it can be difficult to rejoin a meeting quickly.”
MK

Manpreet K.

Physiotherapist

“It is hard to find cons that specifically pertain to Zoom itself, my only thing would be even in some decent connection areas, your zoom could be slightly delayed or off.”
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Carter E.

PR Expert

“The cost was too much for how rarely we use it.”
Verified reviewer profile picture

Sheena W.

Communications

Who uses Zoom Events and Webinars?

Based on 6,053 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Information Technology and Services
Leisure, Travel & Tourism
Health, Wellness and Fitness
Others

Use cases

Webinar
Event Management
Virtual Event
Event Booking
Hybrid Events

Zoom Events and Webinars's key features

GetApp's analysis of 1896 verified user reviews collected between July 2021 and October 2024 identifies Zoom Events and Webinars' most critical features and summarizes user sentiment about those features.

Screen sharing

Reviewers appreciate Zoom Events and Webinars' screen sharing capabilities for enhancing presentations and meetings. They find it useful for sharing documents, slides, and videos in real-time, which improves communication and collaboration. Users report that it supports various formats like PowerPoint and allows for effective remote control. They also mention the ability to choose specific windows to share, ensuring privacy. However, some users note occasional technical issues when switching between shared screens. Of the 1140 Zoom Events and Webinars users who gave detailed accounts of their use of Screen Sharing, 98% rated this feature as important or highly important.

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“I love the fact that you can share your screen, have Q&A to make things more interactive, and break out rooms for one and one interactions and that enhances the overall experience for both the hosts and the attendees.”
GH

Gizelle H.

Freelancer

“There have been a few times where I have had problems sharing my screen or had trouble getting into a meeting. ”
TI

Teresa I.

Office Administrator

“Zoom offers features such as screen sharing, recording, virtual backgrounds, and breakout rooms that can enhance the overall experience for both hosts and participants.”
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Vinod K.

Co founder

“The platform also includes features such as screen sharing, presentation tools, and breakout rooms for small group discussions, which add to its versatility and usefulness.”
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Pawan P.

Manager Admin and Facility


Live chat

Users report that the live chat feature in Zoom Events and Webinars fosters real-time engagement and interaction during meetings. They find it helpful for asking questions, sharing links, and providing instant feedback without interrupting the speaker. Reviewers appreciate the ability to send messages to specific individuals or the entire group. However, some users mention that managing a high volume of messages can be challenging and suggest improvements for better navigation. Of the 980 Zoom Events and Webinars users who gave detailed accounts of their use of Live Chat, 92% rated this feature as important or highly important.


Mobile access

Reviewers highlight the convenience of mobile access in Zoom Events and Webinars, allowing them to join meetings from anywhere using their smartphones. They find it beneficial for attending meetings on the go, especially when away from their desktops or laptops. Users appreciate the flexibility it offers, enabling participation in webinars and meetings regardless of location. However, they note that smaller screens and potential technical limitations should be considered for optimal use. Of the 1007 Zoom Events and Webinars users who gave detailed accounts of their use of Mobile Access, 91% rated this feature as important or highly important.

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“Zoom works great both on mobile and web app.”
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Damian C.

Account Executive

“Android, iOS, iPad, Fire, Windows, Mac, Linux, Echo devices, telephones and more.”
WM

Wesley M.

Manager Assistant

“In order to be able to receive calls from both accounts at the same time I have to log into the desktop for one account and use the mobile app on my phone for the other. Since I use a softphone and the desktop app to take my calls it would be easier to have the option to log into one account or the other or both at the same time on the computer.”
AJ

Allie J.

Assistant Community Manager

“It keeps the connection even if I change tabs on the mobile, facilitates time and vital energy savings (effort).”
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Andrea S.

Fisioterapeuta


Event management

Reviewers appreciate the event management capabilities of Zoom Events and Webinars, which streamline the planning and execution of meetings. They highlight capabilities like registration pages, breakout rooms, and calendar integration. Users find it helpful for organizing large events, managing attendees, and ensuring smooth operations. They also mention the robust security measures that prevent disruptions. However, some users suggest enhancements for better registration capabilities and reminders. Of the 664 Zoom Events and Webinars users who gave detailed accounts of their use of Event Management, 85% rated this feature as important or highly important.


Multi hosts

Users find the multi-host feature in Zoom Events and Webinars valuable for managing large meetings and webinars. They appreciate the ability to assign multiple hosts, which helps in sharing responsibilities like moderating, presenting, and managing participants. Reviewers mention that this capability ensures seamless transitions and continuity if one host faces technical issues. They also note that it enhances collaboration and efficiency during sessions. Of the 807 Zoom Events and Webinars users who gave detailed accounts of their use of Multi hosts, 81% rated this feature as important or highly important.


File sharing

Reviewers appreciate the file sharing capabilities in Zoom Events and Webinars, which allow them to share documents and resources in real-time. They find it useful for distributing materials during meetings and webinars, enhancing collaboration and interactivity. Users mention the integration with platforms like Google Drive, Microsoft OneDrive, and Dropbox. However, some suggest improvements for accessing shared files after meetings and ensuring security during file transfers. Of the 759 Zoom Events and Webinars users who gave detailed accounts of their use of File Sharing, 79% rated this feature as important or highly important.

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“What I love the most about Zoom events and Webinars is the Zoom integration feature that enables me to share my content directly on YouTube The integration goes beyond live sessions which enables automatic archiving of events in my YouTube channel.”
LM

Lenah M.

Document Processor

“seems not to work on web browser only on an iPad”
AH

Ashleigh H.

Owner

“It's been great to have an online meeting app, with the ability to share and edit files , and give others access to your PC online in real-time all in one.”
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Peter B.

Director

“When our lockdown started in Bangladesh, we were prevented from providing the service, so we looked for how we can provide the service online, so I opened one or two softwares, downloaded the zoom inside it, after downloading, I told everyone to download the game, open a free account for everyone.”
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mdnuralam i.

Internet service


All Zoom Events and Webinars features

Features rating:

Alerts/Notifications
API
Attendee management
Audience engagement
Breakout rooms
Conferencing
Confirmations/Reminders
Customizable branding
Event scheduling
Live streaming
Networking
On-Demand webinars
Online registration
Polls/Voting
Q&A management
Recording
Registration management
Reporting/Analytics
Ticketing
Video conferencing
Video streaming
Whiteboard

Zoom Events and Webinars alternatives

Zoom Events and Webinars logo

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500

/user

Per month

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Features
Value for Money
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visit website

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Zoom Workplace logo

Starting from

14.99

/user

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Free version
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Zoom Events and Webinars pricing

Value for money rating:

Starting from

500

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zoom Events and Webinars price and value

Value for money rating:

To see what individual users think of Zoom Events and Webinars's price and value, check out the review snippets below.

“I have used Zooms Events and Webinars to plan and prepare marketing and informational webinars for past few months as I prepare to launch them and use them to market my company.”
FF

Fernando F.

IT Consultant

“Offers confidential meeting space for individual sessions as well as groups and webinars.”
CS

Carrie S.

Owner, LCSW

Zoom Events and Webinars integrations (8)

Integrations rated by users

We looked at 6,053 user reviews to identify which products are mentioned as Zoom Events and Webinars integrations and how users feel about them.

Integration rating: 4.7 (46)

Integration rating: 4.4 (24)

Integration rating: 4.3 (20)

Google Meet logo
Google Meet

Integration rating: 4.0 (18)

Gmail logo
Gmail

Integration rating: 4.8 (17)

Slack logo
Slack

Integration rating: 4.9 (17)

Zoom Events and Webinars customer support

What do users say about Zoom Events and Webinars customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zoom Events and Webinars customer support.

A limited number of users found Zoom Events and Webinars customer support responsive and helpful in resolving their issues.

Widespread user sentiment is that customer support is slow to respond and difficult to reach, especially during critical issues.

A significant portion of users report unresolved problems and unhelpful or generic responses from the support team.

Broad user base finds that effective, timely assistance often requires a high-tier subscription, making support feel inaccessible.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

Documentation
Webinars
Videos

To see what individual users say about Zoom Events and Webinars's customer support, check out the review snippets below.

“The customer support is second-to-none as the customer support team answers and solves all my questions and queries online.”

Verified reviewer profile picture

Oladimeji O.

Chief Executive Officer

“The technical issues are more, Like audio glitches, video not turning on like that worst case they repeat a lot. and customer support is very slow.”

SN

Sai N.

QA Engineer & Scrum master

“If you have any questions, the technical support is challenging to reach. If there is a billing problem, you may have to wait for days or weeks before they respond.”

Verified reviewer profile picture

Radek W.

Owner

Zoom Events and Webinars FAQs

Q. Who are the typical users of Zoom Events and Webinars?

Zoom Events and Webinars has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers

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Q. What is Zoom Events and Webinars used for?

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts. Zoom Webinars is great for single-session large broadcasts. The product is flexible giving you the ability to easily stream to third party platforms, embed into a webpage and send out a single link to attendees. Set up is straightforward and easy, allowing you to host a large broadcast at any moment. Zoom Events is an all-in-one event management platform built on Zoom’s reliable and secure video technology. It allows you to seamlessly create and manage virtual events of any size. Zoom Events offers added features such as event hubs, customizable registration and ticketing, attendee networking through a chat-enabled event lobby, and event reporting, including registration, attendance, and ticket sales. This comprehensive solution simplifies how you host, market, and report on virtual and hybrid events.


Q. What level of support does Zoom Events and Webinars offer?

Zoom Events and Webinars offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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