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Belsmart Logo

Cloud based omni-channel contact center software

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Belsmart - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Belsmart overview

What is Belsmart?

Beltalk Contact Center Software is a robust and feature-rich solution designed to enhance the productivity and performance of sales and support teams. The software offers a range of capabilities to increase contact rates, improve customer experiences, and streamline operations.

The platform supports an omni-channel approach, enabling seamless communication across multiple channels such as voice, email, chat, WhatsApp, and social media. Agents can access a unified desktop interface, allowing them to manage all interactions from a centralized location. The software also integrates with a wide range of third-party applications and systems, including CRM platforms, to optimize workflow efficiency and enhance the overall customer experience.

Beltalk Contact Center Software is available in cloud-based, hybrid, and on-premise deployment options, providing businesses with the flexibility to choose the solution that best fits their needs and resources. The platform's scalability caters to teams of all sizes, from small to large, with features such as multitenancy, white labeling, and clustering capabilities for larger operations. The software offers robust security measures, including anti-DDoS protection and firewall integration, ensuring the safety and integrity of customer data.

Starting price

20per user /
per month

Alternatives

with better value for money

Belsmart’s user interface

Ease of use rating:

Belsmart reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

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Belsmart's key features

Most critical features, based on insights from Belsmart users:

Activity dashboard
Activity tracking
Agent interface
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Blended call center
Callback scheduling

All Belsmart features

Activity dashboard
Activity tracking
Agent interface
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Call whispering
Campaign management
Chat/Messaging
Computer telephony integration
Contact database
Contact management
CRM
Customer history
Dashboard
Data import/export
Inbound call center
IVR
Manual dialer
Monitoring
Multi-Channel communication
Outbound call center
Performance management
Predictive dialer
Progressive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Social media integration
Third-Party integrations
Voice mail

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Belsmart pricing

Value for money rating:

Starting from

20

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Belsmart price and value

Value for money rating:

Belsmart integrations (5)

Belsmart support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos

Belsmart FAQs

Related categories