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Cloudways
5
63
4
12
3
5
2
1
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Managed cloud hosting for eCommerce, IT & media sectors
Table of Contents
Cloudways - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cloudways overview
Based on 93 verified user reviews
What is Cloudways?
By industry, Cloudways reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Cloudways cited by reviewers is server management (74% of reviewers).
What do users say about Cloudways pricing?
Most reviewers indicate Cloudways offers transparent, flexible, and affordable pay-as-you-go pricing, and they value included features like free SSL and no long-term commitments. Some users report higher costs for powerful servers or beginners as drawbacks.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Cloud Hosting
Performance and Speed
Server Management
Customer Support
Bugs and Issues
Billing Issues
Cloudways’s user interface
Cloudways pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about Cloudways?
By industry, Cloudways reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Cloudways cited by reviewers is server management (74% of reviewers).
Select to learn more
Who uses Cloudways?
Based on 93 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Cloudways's key features
Most critical features, based on insights from Cloudways users:
All Cloudways features
Features rating:
Cloudways alternatives
Cloudways
Starting from
35
Per month
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Starting from
12
Per month
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0.99
Per month
N-central
Starting from
1.75
Cloudways pricing
Starting from
35
Per month
Usage Based
User opinions about Cloudways price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Cloudways's price and value, mention it in a positive light.
Most reviewers indicate Cloudways offers clear, transparent, and pay-as-you-go pricing, which they find affordable and flexible, especially for small to medium projects. They appreciate the ability to choose from various server providers and value included features like free SSL certificates and no long-term commitments. Some reviewers feel the cost is justified by the performance and functionality provided. However, some users report that prices can become high for powerful servers or larger sites, and a few mention the short free trial and higher costs for beginners or small websites as drawbacks.
, and
Cloudways integrations (7)
Integrations rated by users
We looked at 93 user reviews to identify which products are mentioned as Cloudways integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“We use Postman's GitHub integration to sync our API collections with our repositories. This ensures our API documentation stays in version control alongside our code, and allows the team to review collection changes in pull requests just like any oth”
Kaynan S.
Senior Software Engineer
Other top integrations
Cloudways customer support
What do users say about Cloudways customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cloudways customer support.
Widespread user sentiment highlights Cloudways support as helpful, knowledgeable, and often quick to resolve issues.
A significant portion of users appreciate the 24/7 availability and responsiveness of the support team.
A minority of users report inconsistent support quality, with slow responses and some agents lacking expertise.
Support options
Training options
To see what individual users say about Cloudways's customer support, check out the review snippets below.
“Easy to use, helpful support that answers quickly and helpfully!”
Miguel S.
Founder
“The help and support with moving to Cloudways was amazing, they did all the hard work for me.”
Shannon Y.
Content Creator
“After asking 3 different support people for help I concluded it was a futile effort as they didn't really understand.”
Shaun E.
IT Lead
“very poor customer service - appears to be all done by bots.”
James D.
President
Cloudways FAQs
Get 40% off for 4 months on all plans with 40 free migrations using code BFCM2024 Cloudways is a managed cloud hosting platform, which helps businesses in eCommerce, IT, and media sectors launch, manage, and maintain applications and servers. Features include automated backups, IP whitelisting, two-factor authentication, team management, patching, and real-time monitoring. The platform’s SSD-based hosting enables businesses to reduce page load time of websites and enhance the process of data retrieval from built-in caches including Memcached, Varnish, and Nginx. It helps administrators recover website crashes using an auto-healing restart feature. Network engineers can use Cloudways to expand server storage space and scale resources such as RAM or CPU. With the deployment of OS-level firewalls and a built-in SSL, supervisors can filter malicious traffic and secure data transmission. Cloudways offers integration with various third-party platforms such as Slack, HipChat, GitHub, WordPress, Drupal, New Relic, and more. The platform allows users to securely access servers and update files or folders via SSH and SFTP, generate individual SFTP credentials for teams, and perform application and server cloning.
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