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Dialog Health
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient and Employee Engagement Platform - Healthcare & HR
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Dialog Health - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: January 2026
Dialog Health overview
What is Dialog Health?
Dialog Health is the most advanced patient and employee engagement platform for healthcare and HR—trusted by leading organizations such as HCA, Ascension, AMSURG, Surgical Care Affiliates (SCA), Cigna, Hub, and other top healthcare and HR organizations. We deliver real results backed by superior customer support, reflected in our NPS score of 83.
Our platform transcends basic texting, delivering a comprehensive suite of engagement tools—including HIPAA-compliant two-way messaging, intelligent automated workflows, short links, digital forms, and AI-powered translation—purpose-built to elevate communication, drive engagement, streamline operations, and virtually eliminate unnecessary phone calls.
And because innovation only matters when it’s easy to implement, our platform delivers seamless integration—ensuring rapid adoption, measurable impact, and immediate ROI.
Proven Outcomes (Case Studies):
66% reduction in patient no-shows & no-gos
70% increase in recall engagement
92% fewer pre/post-op calls
97% referral reach
125% Clickthrough rate for prep instructions
54% boost in cash flow
96% employee reach rate for open enrollment
99% staff reach rate for emergency alert
78% open enrollment response rate
Dialog Health isn’t just a solution—it’s a performance engine for healthcare and HR organizations committed to improving outcomes and operational excellence.
Featured in Becker's, Medical Economics, ASC Focus, Physician's Practice, HFMA, HealthLeaders, Business Insider, HR Gazette and more.
Key benefits of using Dialog Health
Our texting platform helps you easily manage your automated text appointment reminders, confirmations, and NPO instructions from one platform. Cut your phone calls in half while increasing on-time arrivals.
Improve HCAPS Score -
Increase patient satisfaction with better engagement. Sending appointment reminders, surveys, and post-appointment information in a text makes patients happy.
Reduced Account Receivable Days -
Use Revenue Cycle Management texting solutions to communicate friendly payment reminders and payment options effectively reducing your accounts receivable balance while fostering better engagement.
Increase Recall / Gaps in Care Appointments -
Discover the ease of “set and forget” automated and intelligent targeted text campaigns that effortlessly ramp up appointment bookings while enhancing preventive care efforts.
Minimize Hospital Re-Admissions
Utilize automated post-op text messages, coupled with our live reporting and receipt feature, enabling you to efficiently identify those requiring follow-up and reducing readmission.
Reduce No-Shows and No-Gos
This one is worth repeating. Our HIPAA-compliant texting platform handles all your automated text appointment reminders, confirmations, and more while reducing workload.
Reduce Patient Loss / Leakage
Send text messages to referred patients, with appointment scheduling links or contact number with our user-friendly list segmentation tailored for each appointment referral.
Enhance Chronic Care Management
Leverage automated texting workflows to connect with at-risk populations, fostering improved accountability and treatment adherence.
Increase Compliance / Adherence
Utilize automated texting to boost compliance and adherence, making it easier for patients to stay follow NPO instructions and more.
Enhance Value-based Care
Harness the capabilities of texting to elevate value-based care, establishing seamless communication channels that enhance patient outcomes and engagement.
Improve Engagement and Response Rates
Experience a significant surge in engagement and response rates by leveraging the unparalleled power of texting, which boasts the highest open rate among all communication channels.
Increase Survey Response Rates
Enhance patient and employee satisfaction through elevated survey response rates and increased enrollment participation, all achieved seamlessly via text messaging.
Drastically Decrease Phone Calls
By harnessing the capabilities of texting, you can dramatically slash staff phone calls, improving staff productivity while creating a more seamless and better communication experience for patients and employees.
Mass Emergency Text Alerts
Strengthen your organization's emergency communication plan with the implementation of fast, highly reliable, and mass-capable emergency text alerts.
Reduce Staff Hours Per Case
Cut down on staff hours per case with streamlined automated text workflows, real-time delivery receipts, live and direct text options, enhancing efficient communication with patients and staff.
Improve Staff Satisfaction
Boost staff satisfaction through increased efficiency and reduced workload by employing our texting software that minimizes the need for numerous phone calls, streamlining communication - especially during short-staffed periods.
Starting price
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Dialog Health’s user interface
Dialog Health reviews
Overall rating
5.0
/5
61
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.64/10
5
4
3
2
1
58
3
0
0
0
Chad O.
Director, Business Development
Sarah N.
Scheduler
Merissa L.
Evaluation Manager
Aalaysia P.
medical assistant
Leanna N.
scheduling
Who uses Dialog Health?
Based on 61 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Dialog Health's key features
Most critical features, based on insights from Dialog Health users:
All Dialog Health features
Features rating:
Dialog Health awards
Dialog Health alternatives
Dialog Health integrations (15)
Integrations rated by users
We looked at 61 user reviews to identify which products are mentioned as Dialog Health integrations and how users feel about them.
Integration rating: 5.0 (1)
“Allows for the patient contact information and schedule to integrate seemlessly decreasing employee work load.”
Ashley W.
Center Director
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Dialog Health support options
Typical customers
Platforms supported
Support options
Training options
Dialog Health FAQs
Dialog Health has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does Dialog Health support?
Dialog Health supports the following languages:
English
Q. Does Dialog Health offer an API?
Yes, Dialog Health has an API available for use.
Q. What other apps does Dialog Health integrate with?
Dialog Health integrates with the following applications:
Athena, Provation Apex, Epic, eClinicalWorks, EHR Solutions, Paycom, MEDITECH Expanse, Oracle Health EHR, Paychex Flex, Paylocity, ModMed, Oracle Health Ambulatory Suite, HST Pathways, EPIC, Provation MD
Q. What level of support does Dialog Health offer?
Dialog Health offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum


















