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Findjoo

Membership management for nonprofits, associations & gyms

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Findjoo Pricing, Features, Reviews and Alternatives

Findjoo product overview

What is Findjoo?

Findjoo is a member and customer management solution for nonprofits, associations and gyms, with the aim of helping businesses engage customers and improve loyalty. With features such as event scheduling, online payments, renewals, point of sale, email marketing, and more, Findjoo is designed to help businesses to manage their members effectively and provide a more engaging customer experience.

Key benefits of using Findjoo

  • Validate access to organization locations for members using access point validation with picture recognition, access status, and automatic profile updates with every visit.

  • Integrate Findjoo with other applications using the API and benefit from QuickBooks integration to generate sales reports and synchronize data across systems.

  • Use the Findjoo calendar tool to schedule events, display availability to clients, and take bookings. The calendar can be synchronized with each user’s personal Google calendar to avoid forgotten appointments.

  • Configure electronic tickets for events and send them via email to clients with the confirmation email. Payments can be made and processed online through Findjoo POS which can be integrated into company websites.

  • Predefine reminder and notification settings to be sent via email or SMS to both clients and employees/management when events occur related to bookings. Clients can be reminded of upcoming bookings by SMS to avoid no-shows.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online

    Findjoo pricing information

    Value for money

    4.8

    /5

    19

    Starting from

    $

    40

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Findjoo features

    Functionality

    4.5

    /5

    19
    Total Features53 3 categories

    Most valued features by users

    API
    Email Marketing
    Customer Database
    Customizable Templates
    Calendar Management
    Customization
    Widgets
    Campaign Management

    Functionality contenders

    Findjoo users reviews

    Overall rating

    4.7

    /5

    19

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    3

    1

    0

    0

    Pros
    I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them.

    AA

    Amber A.

    Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial.

    KB

    Kathleen B.

    Very satisfied: have a great support. Excellent price for the quality of the program.

    MG

    Mireille G.

    Cons
    They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.

    JA

    Jennifer A.

    Our website had not been updated for a while, so we had some troubles integrating the POS widget on our site.

    Ad

    Andrew d.

    One con is their use of a email client, and message arriving at recipients from "service@findjoo.com" would often go into a spam folder.

    AW

    Adrian W.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very happy in Nova Scotia

    Reviewed 3 years ago

    Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

    Pros

    Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

    Cons

    Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent CRM. Even better support.

    Reviewed 2 years ago

    The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the...

    Pros

    The software is very easy to use and the customer support is extremely helpful.

    Cons

    Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Findjoo for non-profits

    Reviewed 9 months ago

    Okay, I am not sure its worth the cost based on the way we use it, as a donor database, newsletter and website interface with square.

    Pros

    I like the support we receive, which is usually quick.

    Cons

    They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Findjoo is worth a good hard look

    Reviewed 4 months ago

    I don't know about other Findjoo representatives, but all of our communications have been with [SENSITIVE CONTENT HIDDEN], who has been extremely responsive to all of our queries and needs. He was ever-present during our setup period and usually same-day in responses to questions since. While the software may not be as intuitive as some to use, his responsiveness has rendered that irrelevant.

    Pros

    It was an easy transfer into the software from the raw database that we were using previously, and the communication features have been stellar and extremely helpful.

    Cons

    We are able to sort and group or entire contact list - members, subscribers and other interested parties - into distribution lists that keep our missives relevant to recipients. We are able to track communications easily and allow our base a level of internet shopping for memberships and events.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Editors Canada Findjoo review

    Reviewed 2 years ago

    We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

    Pros

    Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

    Cons

    It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

    Findjoo FAQs and common questions

    Findjoo has the following pricing plans:
    Starting from: $40.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Findjoo has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    Findjoo supports the following languages:
    French, English


    Yes, Findjoo has an API available for use.


    Findjoo integrates with the following applications:
    QuickBooks Online Advanced, QuickBooks Online, Google Calendar


    Findjoo offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum

    Related categories