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Findjoo Logo
Findjoo

Membership management for nonprofits, associations & gyms

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Findjoo Pricing, Features, Reviews and Alternatives

Findjoo product overview

Price starts from

50

Per month

Flat Rate

What is Findjoo?

Findjoo is a member and customer management solution for nonprofits, associations and gyms, with the aim of helping businesses engage customers and improve loyalty. With features such as event scheduling, online payments, renewals, point of sale, email marketing, and more, Findjoo is designed to help businesses to manage their members effectively and provide a more engaging customer experience.

Key benefits of using Findjoo

  • Validate access to organization locations for members using access point validation with picture recognition, access status, and automatic profile updates with every visit.

  • Integrate Findjoo with other applications using the API and benefit from QuickBooks integration to generate sales reports and synchronize data across systems.

  • Use the Findjoo calendar tool to schedule events, display availability to clients, and take bookings. The calendar can be synchronized with each user’s personal Google calendar to avoid forgotten appointments.

  • Configure electronic tickets for events and send them via email to clients with the confirmation email. Payments can be made and processed online through Findjoo POS which can be integrated into company websites.

  • Predefine reminder and notification settings to be sent via email or SMS to both clients and employees/management when events occur related to bookings. Clients can be reminded of upcoming bookings by SMS to avoid no-shows.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online

    Findjoo pricing information

    Value for money

    4.7

    /5

    20

    Starting from

    50

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Findjoo features

    Functionality

    4.4

    /5

    20

    Total features

    35

    3 categories

    Most valued features by users

    API
    Email Marketing
    Customer Database
    Customizable Templates
    Calendar Management
    Reminders
    Campaign Management
    Electronic Payments

    Functionality contenders

    Findjoo users reviews

    Overall Rating

    4.6

    /5

    20

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.76/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    3

    2

    0

    0

    Pros
    Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial.
    I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them.
    Very satisfied: have a great support. Excellent price for the quality of the program.
    Cons
    They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.
    Our website had not been updated for a while, so we had some troubles integrating the POS widget on our site.
    One con is their use of a email client, and message arriving at recipients from "service@findjoo.com" would often go into a spam folder.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very happy in Nova Scotia

    Reviewed 4 years ago

    Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

    Pros

    Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

    Cons

    Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Excellent CRM. Even better support.

    Reviewed 3 years ago

    The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the...

    Pros

    The software is very easy to use and the customer support is extremely helpful.

    Cons

    Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Did not offer all the features needed

    Reviewed 4 months ago

    Findjoo was great for housing client information and ease of access to basic information like phone numbers and emails and easy email marketing. However, the system was not customizable enough and did not offer us the client, membership and payment management that is needed on an every day basis.

    Pros

    We loved the email marketing! Creating emails was very quick and easy with the drag and drop features and making templates made the process even quicker.

    Cons

    We had a difficult time with scheduling and client management. The schedule was not adaptable to our unique business and did not offer membership and payment management that linked to the schedule.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Editors Canada Findjoo review

    Reviewed 3 years ago

    We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

    Pros

    Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

    Cons

    It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Seamless Communication

    Reviewed 3 years ago

    Our overall experience with Findjoo has been seamless. It can sometimes be hard to find a company that has the software plus the communication that Findjoo offers. Our account executive surpasses our expectations which truly plays a huge roll in surpassing our patient needs. What we do is a team effort and Findjoo is a part of our team.

    Pros

    We chose this software for our patients to register for education classes and also a workflow system for our department. We wanted a seamless process that was user friendly but also convenient for our workflow. The software is exactly what we needed but more than that is incredible communication with our account executive. If there is ever a question or something new we would like to try our account executive, [SENSITIVE CONTENT HIDDEN] is a call/email away. The communication is my favorite because we are always growing and changing to meet our patient needs as well as our needs to service them. The software along with the communication allows us to meet our goals daily and allows us to continue to try new ideas.

    Cons

    There is nothing to report here.....anything that we need or that the system does not have, Findjoo is always willing to work with us to find a solution.

    Findjoo FAQs and common questions

    Q. What type of pricing plans does Findjoo offer?

    Findjoo has the following pricing plans:
    Starting from: $50.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Findjoo?

    Findjoo has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    Q. What languages does Findjoo support?

    Findjoo supports the following languages:
    English, French


    Q. Does Findjoo support mobile devices?

    Findjoo supports the following devices:
    iPad, iPhone


    Q. Does Findjoo offer an API?

    Yes, Findjoo has an API available for use.


    Q. What other apps does Findjoo integrate with?

    Findjoo integrates with the following applications:
    QuickBooks Online Advanced, Quickbooks Online, Google Calendar


    Q. What level of support does Findjoo offer?

    Findjoo offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum

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