This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Learn why GetApp is free

App Info

Pricing

Features

Reviews

Alternatives

Integrations

Findjoo Pricing, Features, Reviews and Alternatives

Findjoo product overview

What is Findjoo?

Findjoo is a member and customer management solution for nonprofits, associations and gyms, with the aim of helping businesses engage customers and improve loyalty. With features such as event scheduling, online payments, renewals, point of sale, email marketing, and more, Findjoo is designed to help businesses to manage their members effectively and provide a more engaging customer experience.

Key benefits of using Findjoo

Validate access to organization locations for members using access point validation with picture recognition, access status, and automatic profile updates with every visit.

Integrate Findjoo with other applications using the API and benefit from QuickBooks integration to generate sales reports and synchronize data across systems.

Use the Findjoo calendar tool to schedule events, display availability to clients, and take bookings. The calendar can be synchronized with each user’s personal Google calendar to avoid forgotten appointments.

Configure electronic tickets for events and send them via email to clients with the confirmation email. Payments can be made and processed online through Findjoo POS which can be integrated into company websites.

Predefine reminder and notification settings to be sent via email or SMS to both clients and employees/management when events occur related to bookings. Clients can be reminded of upcoming bookings by SMS to avoid no-shows.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

FAQs/Forum

Training options

In Person

Documentation

Live Online

Findjoo pricing information

Value for money

4.8

Starting from

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

Findjoo

Value for money

Findjoo features

Functionality

4.5

Total Features53 3 categories

Most valued features by users

API

Email Marketing

Customer Database

Customizable Templates

Calendar Management

Customization

Widgets

Campaign Management

Findjoo users reviews

Overall rating

4.7

Positive reviews

95%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Rating distribution

Pros

I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them.

Amber A.

Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial.

Kathleen B.

Very satisfied: have a great support. Excellent price for the quality of the program.

Mireille G.

Cons

They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.

Jennifer A.

Our website had not been updated for a while, so we had some troubles integrating the POS widget on our site.

Andrew d.

One con is their use of a email client, and message arriving at recipients from "service@findjoo.com" would often go into a spam folder.

Adrian W.

Read all reviews

Overall rating contenders

Findjoo

Overall rating

Lynn H.

Facilities Services, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Very happy in Nova Scotia

Reviewed 3 years ago

Awesome. From beginning to end they have supported our end goals and the implementation of their software. They helped us with all sorts of issues and e use their solution for communication, events booking and calendar, room booking and scheduling, two kinds of memberships and numerous products. Couldn't be happier with the product but their service our our rep, were the best part. Lots of support which is so appreciated in a largely volunteer environment.

Pros

Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional. So many great features in the calendar and room booking pieces. We can manage events and provide a great customer experience at the same time. We received superb customer service from Representative.

Cons

Our installation was complex and we chose to implement all of the modules at one, Findjoo held my Hand and Representative helped us get to the end. No complaints.

Jason F.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Excellent CRM. Even better support.

Reviewed 2 years ago

The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. While Findjoo doesn't compare to some other large and much more expensive platforms, I believe it provides the greatest "bang for the buck" you'll ever find. The software did not appear to fit our every need in the beginning, and we didn't even realize some of the...

Pros

The software is very easy to use and the customer support is extremely helpful.

Cons

Could be more linkable interaction between sales transactions and member profiles, and perhaps some work on the reporting side, but since just about every request or suggestion we've submitted has been solved one way or another, this is a very minor point.

Jennifer A.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend4/10

Share this review:

Findjoo for non-profits

Reviewed 9 months ago

Okay, I am not sure its worth the cost based on the way we use it, as a donor database, newsletter and website interface with square.

Pros

I like the support we receive, which is usually quick.

Cons

They don't warn you when completing maintenance which disrupts purchases, the system was down for several days once leading up to a large event and we lost sales.

Michael R.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Findjoo is worth a good hard look

Reviewed 4 months ago

I don't know about other Findjoo representatives, but all of our communications have been with [SENSITIVE CONTENT HIDDEN], who has been extremely responsive to all of our queries and needs. He was ever-present during our setup period and usually same-day in responses to questions since. While the software may not be as intuitive as some to use, his responsiveness has rendered that irrelevant.

Pros

It was an easy transfer into the software from the raw database that we were using previously, and the communication features have been stellar and extremely helpful.

Cons

We are able to sort and group or entire contact list - members, subscribers and other interested parties - into distribution lists that keep our missives relevant to recipients. We are able to track communications easily and allow our base a level of internet shopping for memberships and events.

Caitlin S.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Editors Canada Findjoo review

Reviewed 2 years ago

We were able to implement a new membership level based on whether a member had previously been a student affiliate that we would have had to track manually had [SENSITIVE CONTENT HIDDEN] not been able to build it for us.

Pros

Very customizable! Our association has lots of unique features and membership levels and [SENSITIVE CONTENT HIDDEN] was able to help us set everything up so the correct data was captured.

Cons

It would be nice to have a few more default templates. We had to spend some time figuring out what information is necessary for tax receipts and stuff like that. It would be helpful if that was already coded into Findjoo.

Read all reviews