App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Giftbit Logo

Write a review

Simple, powerful digital rewards and incentives software.

(4)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Giftbit Features

Features Summary

Functionality

4.2

/5

44

Total features

62

7 categories

Giftbit features

API
Activity Dashboard
Activity Tracking
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation

Common features of Employee Recognition software

360 Degree Feedback
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Chat/Messaging
Commenting/Notes
Customizable Branding

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

44

Price starts from

Free

Total Features

62

Unique features

  • Reviews Management

  • Lead Engagement

  • Promotions Management

  • Membership Management

Functionality

4.4

/5

18.3K

Price starts from

25

/user

Per month

Total Features

192

Features in Common

31

Unique features

  • Drag & Drop

  • Bid Management

  • Dynamic Modeling

  • Graphical Data Presentation

Functionality

4.3

/5

6.7K

Price starts from

14

/user

Per month

Total Features

202

Features in Common

40

Unique features

  • Exception Reporting

  • Calendar Management

  • Expense Tracking

  • Lead Capture

Common Giftbit comparisons

Giftbit logo
Tremendous logo
GiftbitvsTremendous
Giftbit logo
Tango logo
GiftbitvsTango

Reviewers who mentioned features said:

AR
AvatarImg

Verified reviewer

Motion Pictures and Film, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful and good overall for large quantities, but not without hiccups

Reviewed 3 years ago

This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service. I know that Giftbit cares about satisfying its customers and I believe they will continue to optimize the experience going forward.

Pros

There are not many offerings that I could find that would facilitate mass gift card sends as well as provide the recipients multiple options as to where to redeem their gift. This saves a lot of time as well as avoids 1000 different charges on your credit card (which might even get blocked by your bank)- it's all consolidated! They also have different gift card options for various international regions,...

Cons

I was able to resolve all of my issues; however, initially I ran into some hiccups related to contact entry in my recipient database 95% of my excel sheet imported but I had to scan for the missing ones and manually enter them. As well, some recipients could not receive the Giftbit email because their company domains blocked Giftbit as a sender due to firewall protections. For those who could not receive, I sent to them individualized links for redemption via my personal email. This is a fine solution, but time consuming, and defeats the purpose of utilizing a system like this.

BB
AvatarImg

Brandon B.

Music, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

The idea is great, but the execution is poor.

Reviewed 6 years ago

Clients used the gift cards, but it was a huge waste of time getting it setup. However, I dreaded having to login and use their software everytime I had to because it was very confusing and their support team was quick to respond, but not very empathetic apologetic about the issues on their UI.

Pros

I like that you can get some money back for unclaimed cards. A great choice of vendors to select from for the gift card purchase.

Cons

A confusing user interface that lacks basic functionality such as confirmation messages after purchase, lack of notifications, holding former draft orders in limbo. After some back and forth with support, they said I wasn't using the software "correctly". It shoudln't be used to purchase gift cards, but rather as some kind of marketing automation tool.

Vendor response

Hi Brandon, Thanks for taking the time to share this feedback - we always want to ensure our customers have a great experience and I'm sorry to hear that you did not. I would also love to gather more of your feedback. As your email is not displayed, please feel free to email operations@giftbit.com to chat further.

EP
AvatarImg

Emily P.

Financial Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great for recognition

Reviewed 3 years ago
Pros

Giftbit works really well for our needs as a weekly recognition program. It is easy to send, and use the gift cards. Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences. Overall, would recommend Giftbit to others for it's ease of use.

Cons

Most difficult part is the reporting. I wish there was an easier way to run reports without having to wait for them to be generated and sent to your email. Also from the contacts, you should be able to click each one and find out how much you have gifted/any outstanding balances immediately. Would like to see those features improved upon.

JS
AvatarImg

Justina S.

Nonprofit Organization Management, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy and cost effective

Reviewed 3 years ago

Working with Giftbit has been great. We've been sending gift cards with them for a few years now, and we've seen the platform improve a lot.

Pros

We chose Giftbit because we realized a large chunk of our digital gift cards weren't being redeemed. Giftbit was the perfect solution to help us recoup some of that money and apply it to the next order. It's easy to upload contacts and make templates. They also allow for a bunch of different gift card options which shows that we care about our recipients (by letting them choose which type of gift is right for them).

Cons

You can resend an email individually with the click of a button, but it would be nice to be able to do a bulk reminder or resend to those who haven't claimed their offer yet, maybe with the ability to add some text. While the ability to get some of your unclaimed money back is great, our first preference is for recipients to use their gift cards!

KB
AvatarImg

Kimberlee B.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Giftbit has saved me!

Reviewed 3 years ago

It has saved me so much time and stress- very thankful to have found Giftbit!

Pros

I use to spend hours sending referral gifts and asking people what they wanted and Giftbit has taken all of that away from me and saved me hours. Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.

Cons

I wish I had a way to revise the email if I accidently put it in wrong as I have made a few mistakes and then not been able to resend. Usually customer service helps right away though!

AvatarImg
AvatarImg

Archna S.

Media Production, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Giftbit helps us a lot in effectively managing the Rewards and Incentive Programs.

Reviewed 3 years ago
Pros

We loved how easy it is to buy and send e-gift cards to our users with Giftbit. Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users. We can manually customize the Reward Template and add our brand logo, details of the incentive program and reward message. By using the Giftbit API, we can automate the whole incentive/loyalty program. We can effectively improve the reward program by monitoring the gift card delivery and redemption.

Cons

The major issue we face while using Giftbit is that if a recipient does not accept a gift card, we get only 50% of the face value back. We really wish that they should do something about it. Other than this, we so far haven't faced any major issue with Giftbit.

AvatarImg
AvatarImg

Agnes Serwaa A.

Real Estate, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An easy way to deliver a batch of gift cards seamlessly

Reviewed a year ago

It's a great way for customizable gifting

Pros

I love the bulk card scheduling feature and the ability to customize the cards

Cons

Setting up templates was a bit of a struggle for me in the initial stages

Vendor response

Hi Anges, thank you so much for your review and for being a Giftbit customer for over 2 years! I've passed your note about templates along to our product team. Our goal is to make sending rewards simple and remarkable, so we take that feedback to heart. We have some exciting things on the 2023 roadmap so watch for more updates to come! Thanks again for your review, and if you need anything please don't hesitate to reach out to support@giftbit.com

KK
AvatarImg

Katie K.

Information Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The answer to your reward issuing problems

Reviewed 5 years ago
Pros

-Template feature -Ease of ordering -Contact retention (with the ability to resend or see if someone has claimed the gift card yet) -Customer Service Team is quick to answer and can always resolve my issues

Cons

I wished that there was additional currency choices and gift card type. Also wish there was a way to view the orders by number, when its monthly reporting time, digging through my emails can be a pain.

SK
AvatarImg

Sandra K.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy and Convenient

Reviewed 3 years ago

I have used GiftBit both at this job and my previous job. Previously we used it extensively to reward people for completing post-event surveys or for watching a webinar. At this job, we use it to send a $50 gift card to our home buyers on their 6 month anniversary.

Pros

Love that I can download links and send email myself. Love the fact that the recipient can have an option on what gift they want from three choices, if I set it up that way. Love the reporting to see if any recipients haven't claimed their gift, so we can remind them.

Cons

Sending an email from the system lands it in junk mail at times, so I use downloadable links to circumvent that.

BH
AvatarImg

Brittany H.

Nonprofit Organization Management, 201-500 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy way to send gifts

Reviewed 3 years ago

So happy that I found Giftbit and our agency will continue using this service for years to come.

Pros

Giftbit allowed me to send a gift to over 200 employees with multiple options that pleased everyone. During the pandemic, it wasn't realistic to send gift cards to everyone's home when we wanted to reward them. All of the staff loved and appreciated being able to choose their favorite store or restaurant to use their gift card at.

Cons

To ensure we didn't lose money on the project, I purchased the links and had to individually send the gift cards to each employee - that way, if they didn't redeem them in time, I could redeem them and send them to their email (which happened a lot) before we lost half the value of the gift card. It just made it tedious for me.

HM
AvatarImg

Hayley M.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy to use, No frills

Reviewed 3 years ago

Positive and simple.

Pros

The simplicity of sending and customizing gifts, multiple options for sharing the gift, and the availability to create templates and repeat the process again.

Cons

The lack of gift choices, inability to send internationally, and the contact import isn't very user-friendly.

AE
AvatarImg

Ashley E.

Information Technology and Services, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Tech-forward way to reward employees

Reviewed 3 years ago

Overall great - ease of use and efficiency were amazing with the automations and templates.

Pros

The ease of use to send Giftcards via links or email to many different people, on different teams at the company. It also has a great template setup and makes automations very quick.

Cons

We do have international employees and the functionality isn't there for Giftbit to send internationally — which was a small snag but since we're U.S.-based, it wasn't a huge issue. I can see it deterring international/global customers though.

CC
AvatarImg

Caitlin C.

Real Estate, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use gift card company!

Reviewed 3 years ago

It's a great platform that helps us connect with our clients which is an essential part of our business.

Pros

I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.

Cons

The cost of each gift card is a little higher than the other software we used to use but the quality of the platform makes up for it.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Giftbit Review

Reviewed 6 years ago

Love it -- would recommend it to anyone who needs to distribute gift cards at scale

Pros

All the giftcard options they offer and overall workflow

Cons

API is a bit clunky and wish they had better reporting

EH
AvatarImg

Erika H.

Nonprofit Organization Management, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Second to None

Reviewed 3 years ago

Fantastic. We have appreciate the quick turnaround with customer service and the unique concept that this webpage offers.

Pros

It user friendly format, functionality and cost effectiveness.

Cons

The ability to schedule reports. Email prompt to be sent to admin re: upcoming expiry deadlines.

RL
AvatarImg

Roee L.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Excellent product - does what it advertises

Reviewed 6 years ago
Pros

Great product if you value having the correct email address - found many incorrect email addresses in real time Amazing customer service

Cons

Reports could be more customized. Currently, a very general excel file is generated which required some processing.

JH
AvatarImg

Jennifer H.

Education Management, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Recommend

Reviewed 3 years ago
Pros

I use Giftbit for staff gifts so they can select what they like. It has been very well received!

Cons

It would be nice to have more templates to choose from for sending the "cards." Also, the photo upload feature makes the picture very small.

AR
AvatarImg

Verified reviewer

Research, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Main Features are Easy to Use and Valuable

Reviewed 5 years ago
Pros

It has a decent price point and is easy to pull reports of which gift cards have been used.

Cons

It is difficult to access things that should be easier, such as receipts and FAQs are not comprehensive.

MS
AvatarImg

MEERA S.

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Review about Giftbit

Reviewed 5 years ago

It is very helpful to offer gift card to the customer and allow customer to choose many brands.

Pros

It useful for large and even for small enterprises to contact and communicate their customer and offer any gifts.

Cons

There is nothing to dislike about this product because t very useful to get gift cards and buy and can select multiple brands