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HelmBot Logo

Cloud-based business management software for service centers

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Table of Contents

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HelmBot - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

HelmBot overview

What is HelmBot?

HelmBot is a cloud-based software designed to help businesses manage various administrative processes, such as appointment scheduling, memberships, marketing automation, project management, and point-of-sale (POS) operations. Supervisors can store customer information in the database, design referral programs with personalized discount codes, and enable clients to share their service credits with limited users.

HelmBot provides a booking calendar, which allows managers to view upcoming reservations, quickly access clients’ history or current membership status, and color-code specific slots according to requirements. Administrators can create recurring tasks, assign them to multiple employees, sort projects based on due dates or levels of priority, and enable colleagues to add comments under tasks. Supervisors can also configure user access permissions and send private messages to multiple recipients, with the aim of improving collaboration across internal teams.

HelmBot facilitates integration with various third-party applications, including Google Analytics, MailChimp, and Facebook. Businesses can manage waitlist entries and automatically notify customers about open slots or cancelled appointments. Other features include recurring billing, messaging, inventory replenishment, customizable reporting, and waiver management.

Starting price

95flat rate /
per month
view pricing plans

Alternatives

HelmBot’s user interface

Ease of use rating:

HelmBot pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(63)

What do users say about HelmBot?

Users think HelmBot offers exceptional customer support, with fast, knowledgeable, and responsive service that helps resolve issues and implements feedback quickly. They feel the support team is accessible, receptive to ideas, and consistently improves the platform based on user suggestions, making setup and ongoing use smooth. They report the software is user-friendly, intuitive, and easy to navigate for both staff and clients, though some mention a slight learning curve for advanced functions.

Reviewers appreciate HelmBot’s specialized features for float center management, comprehensive scheduling tools, and regular addition of new functionalities. They find it highly customizable, efficient for managing appointments, memberships, and employee tasks, but some wish for more robust automation and mobile optimization.

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Who uses HelmBot?

Based on 69 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Alternative Medicine
Recreational Facilities and Services
Consumer Services
Others

Use cases

Spa
Appointment Scheduling
Point of Sale
Retail Inventory Management
Yoga Studio

HelmBot's key features

Most critical features, based on insights from HelmBot users:

Appointment management
Online booking
Calendar management
Client management
Confirmations/Reminders
Point of sale (pos)

All HelmBot features

Features rating:

Mobile access
Customizable reports
For salons and spas
Credit card processing
Electronic payments
Transaction history
Receipt management
Real-Time updates
Real-Time reporting
Real-Time data
Purchase order management
Promotions management
Performance metrics
Payroll & commissions
Payment processing
Order management
Online payments
Multi-Location
Loyalty program
Third-Party integrations
Task scheduling
Stock management
Staff management
SMS messaging
SMS marketing
Sales trend analysis
Sales tax management
Sales reports
Sales order management
Returns management
Retail pos
Retail inventory management
Reporting/Analytics
Reporting & statistics
Reminders
Recurring appointments
Access controls/permissions
Accounting integration
Activity dashboard
Alerts/Notifications
Automated scheduling
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar sync
Class scheduling
Client database
Client portal
CRM
Customer accounts
Customer database
Customer history
Customizable branding
Customizable templates
Data import/export
Discount management
eCommerce management
Electronic signature
Email management
Email marketing
Email reminders
Employee management
Gift card management
Group scheduling
Inventory management
Inventory tracking
Item management

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95

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HelmBot pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

1-2 Bookable Spaces

95

Per month

Features included:

  • Appointment Scheduling
  • Auto Waitlist
  • Classes and Events
  • Communication
  • Customer Management
  • Custom Reports
  • Marketing Automation
  • Memberships
  • Multi-Location
  • Orders and Inventory
  • Point of Sale
  • Project Management
  • Staff Scheduling
  • Text-Messaging. Gift Cards
  • Waivers

3-5 Bookable Spaces

185

Per month

Features included:

  • Appointment Scheduling
  • Auto Waitlist
  • Classes and Events
  • Communication
  • Customer Management
  • Custom Reports
  • Marketing Automation
  • Memberships
  • Multi-Location
  • Orders and Inventory
  • Point of Sale
  • Project Management
  • Staff Scheduling
  • Text-Messaging. Gift Cards
  • Waivers

6+ Bookable Spaces

275

Per month

Features included:

  • Appointment Scheduling
  • Auto Waitlist
  • Classes and Events
  • Communication
  • Customer Management
  • Custom Reports
  • Marketing Automation
  • Memberships
  • Multi-Location
  • Orders and Inventory
  • Point of Sale
  • Project Management
  • Staff Scheduling
  • Text-Messaging. Gift Cards
  • Waivers

Multi-Location

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Appointment Scheduling
  • Auto Waitlist
  • Classes and Events
  • Communication
  • Customer Management
  • Custom Reports
  • Marketing Automation
  • Memberships
  • Multi-Location
  • Orders and Inventory
  • Point of Sale
  • Project Management
  • Staff Scheduling
  • Text-Messaging. Gift Cards
  • Waivers

User opinions about HelmBot price and value

Value for money rating:

To see what individual users think of HelmBot's price and value, check out the review snippets below.

“The ease of use and detailed reports are amazing. The fact that it integrates easily into my website is awesome.”
WG

Wade G.

owner

“Super intuitive, highly customizable, multi-functional and just fun to use. Constantly updated with relevant and helpful functionality (i.e waiver capability).”
RM

Robert M.

Owner/Operator

HelmBot integrations (3)

Integrations rated by users

We looked at 69 user reviews to identify which products are mentioned as HelmBot integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 3.0 (1)

Online marketing and communication in general is key to growing our business. Mailchimp allows us to do so with ease and professionalism but the price is high.

HW

Howard W.

Clinical Director Founder

HelmBot customer support

What do users say about HelmBot customer support?

Customer support rating:

We analyzed 37 verified user reviews to identify positive and negative aspects of HelmBot customer support.

Widespread user sentiment highlights HelmBot's customer support as highly responsive, often providing answers within minutes or hours.

A number of users appreciate the team's helpfulness, knowledge, and willingness to resolve issues or answer questions quickly.

A significant portion of users value the ease of contacting support, with accessible channels and prompt, friendly assistance.

Support options

Chat
Email/help desk

Training options

Live online
Documentation
Webinars

To see what individual users say about HelmBot's customer support, check out the review snippets below.

“We love the way the Helmbot team receives our feedback, questions, and requests and responds to them with pace, consideration, and collaboration.”

KM

Kevin M.

Founder/Owner

“Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them)”

MK

Matt K.

Co-Founder

“The customer support is stellar, usually getting a response to emails within an hour (often within minutes).”

GG

Gregory G.

Owner-Operator

HelmBot FAQs

Q. What type of pricing plans does HelmBot offer?

HelmBot has the following pricing plans:
Starting from: $95.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of HelmBot?

HelmBot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does HelmBot support?

HelmBot supports the following languages:
English


Q. Does HelmBot offer an API?

No, HelmBot does not have an API available.


Q. What other apps does HelmBot integrate with?

HelmBot integrates with the following applications:
Google Analytics 360, Meta for Business, Mailchimp


Q. What level of support does HelmBot offer?

HelmBot offers the following support options:
Chat, Email/Help Desk

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