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InfoServ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated Call Center, Help Desk, and CRM software system
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InfoServ - 2026 Pricing, Features, Reviews & Alternatives


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InfoServ overview
What is InfoServ?
InfoServ is a CRM for small and medium businesses in all industries, looking to take control of their sales process and build customer relationships. The solution provides sales and marketing teams with a complete 360 degree customer view. All customer information and interactions - including email content and voice recorded phone calls - are automatically logged in the customer's profile, and are visible to users in a single screen view.
The InfoServ dashboard provides a real time overview of business activity, comprising different charts and reports configured to the users' needs. These provide visibility on current business performance, marketing campaign status, etc. Standardized built-in reports include a task management report for insights on task progress and a communication report for tracking customer interactions.
InfoServ includes features for contact management, standard phone integration, and performance analysis. Out-of-the-box integration with external applications make it an instantly functional tool for management and sales teams.
Email integration comes as standard for InfoServ CRM users and enables mass yet personalized communication with clients. Email templates can be customized and mass email campaigns send out directly from the CRM system. InfoServ provides users with tools for interacting effectively with clients and building client relationships.
Notes can be made during/following any interaction with clients and used to log information about the meeting, phone call, etc. Each note includes client corporate name, customer name, date/time, flag, comments, and user, for future recollection.
Key benefits of using InfoServ
• Personalized Customer Profiles with contact information, sales, help desk tickets, documents, meetings, and communication history (calls, emails, wen chat transcripts, meeting reviews) all on one screen.
• Integrated communication (phone, email, and live chat) - all contacts are logged in automatically along with its call recording, email content, web chat transcript.
• Call Center (inbound and outbound)
• Sales Management - customizable sales processes
• HelpDesk/Ticket Management - multiple tickets, SLA management, customer service reporting
• Time Management tools (Tasks, To-Do lists, Calendars, Reminders)
• Mobile Application
• Web & API Integration
• Real Time Monitoring and Reporting
• Available for On Premise or Cloud deployment
Starting price
per month
Alternatives
with better value for money
InfoServ’s user interface
InfoServ reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.67/10
5
4
3
2
1
11
1
0
0
0
Who uses InfoServ?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsInfoServ's features
Features rating:
InfoServ alternatives
InfoServ pricing
Value for money rating:
Starting from
10
Per month
Per Feature
User opinions about InfoServ price and value
Value for money rating:
InfoServ support options
Typical customers
Platforms supported
Support options
Training options
InfoServ FAQs
InfoServ has the following pricing plans:
Starting from: €10.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of InfoServ?
InfoServ has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does InfoServ support?
InfoServ supports the following languages:
English
Q. Does InfoServ support mobile devices?
InfoServ supports the following devices:
Android
Q. Does InfoServ offer an API?
Yes, InfoServ has an API available for use.
Q. What level of support does InfoServ offer?
InfoServ offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat



