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Kangaroo
5
219
4
31
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one Loyalty and Marketing Platform for businesses.
Table of Contents
Kangaroo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kangaroo overview
What is Kangaroo?
Kangaroo is an all-in-one loyalty rewards marketing platform perfect for businesses looking to attract, retain and engage customers to accelerate sales.
Turn 1st-time buyers into frequent customers with your own loyalty program branded to your business.
Getting Started:
Our team prepares your account and connects all the integrations for you. All you need to do is let us know how you would like to reward your members and for which actions.
Loyalty Rewards Features:
Branding:
Kangaroo's loyalty rewards program is white-label, with your business colors, logo, graphics, and images.
Point Rewards: Points to Dollar ratio, point multipliers, a la carte rewards (product specific rewards), action point rewards and, tier rewards.
Promotions: Offers, Coupons, Discounts, gift with purchase, BOGO sales, partner rewards, and eGift Cards.
Marketing Features:
Email: Save time and money with Kangaroo's built-in email marketing engine. Create beautiful emails within Kangaroo.
SMS Text: Send promotional marketing including graphics with SMS text. Never miss out on an opportunity to connect with your customers.
Push notifications: No matter which loyalty license you choose, Kangaroo's service includes an app. This means you can send out push notifications for free!
Automation: Create email, SMS text, and push notification automation based on our deep-level targeting and segmentation to welcome new members, send birthday rewards, promotional alerts, holiday campaigns, and more.
Digital Referral Program: Easily grow your customer base with a digital referral program. Customers can send referrals with a reward, discount, or special offer to friends and family to motivate them to shop at your store. Referrals can be sent via email, SMS text, and/or social media.
Contests: Contests can be automated to enter new loyalty members, members who sent referrals, members who made specific purchases in a time period, and more!
Games: Available on the tablet only, customers can "Spin to Win" prizes and discounts.
Reviews: Build social trust and gain new shoppers with product reviews. Reward members for reviewing your products.
Free App: The Kangaroo Rewards members app is included for free with all loyalty licenses. Customers can download the app and view all of their loyalty rewards memberships in one place (must be powered by Kangaroo). Your brand will be featured and customers can easily browse your offers, receive push notifications, send referrals, purchase and send eGift cards, shop your website, and more.
White-Label App: Get your own app with your brand front & center. Feature products, marketing campaigns, offers, rewards, and more!
Starting price
per month
Pros & Cons
Customer Support
Customer Rewards
Setup Process
Navigation
Portal Updates
Kangaroo’s user interface
Kangaroo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Kangaroo?
Users report Kangaroo offers robust loyalty and rewards features, easy customization, and strong integrations with platforms like Lightspeed and Shopify. They find the platform user-friendly, appreciate responsive customer support, and value the ability to run targeted marketing via email and SMS, which helps drive customer engagement and retention. They also highlight smooth onboarding and efficient transition from other systems.
Some say the pricing is higher than alternatives, and they wish for more advanced features, improved navigation, and better reporting. They mention occasional bugs, syncing issues, and limitations with integrations or cashback options, but note support resolves most problems quickly.
Select to learn more
Who uses Kangaroo?
Based on 252 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kangaroo's key features
Most critical features, based on insights from Kangaroo users:
All Kangaroo features
Features rating:
Kangaroo alternatives
Kangaroo
Starting from
79
Per month
Tremendous
Starting from
Free
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Starting from
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/user
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299
Per month
Kangaroo pricing
Pricing plans
Pricing details:
User opinions about Kangaroo price and value
Value for money rating:
To see what individual users think of Kangaroo's price and value, check out the review snippets below.
Nour H.
Online Shop Admin
Laura K.
Comptroller
Kangaroo integrations (11)
Integrations rated by users
We looked at 252 user reviews to identify which products are mentioned as Kangaroo integrations and how users feel about them.
Integration rating: 4.7 (19)
Integration rating: 4.8 (17)
Integration rating: 4.9 (8)
“We add the leads into our marketing pipeline from the moment they land on our page”
Dejan B.
CEO of Tavala.io
Integration rating: 5.0 (7)
Integration rating: 5.0 (7)
Integration rating: 3.6 (5)
“Restaurantumsätze sollten ins PMS überspielt werden können. Wir sind aber nun auf das MEWS POS umgestiegen. Ich mag es, wenn alles integriert ist.”
Heike K.
General Manager
Kangaroo customer support
What do users say about Kangaroo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kangaroo customer support.
Widespread user sentiment highlights Kangaroo's fast, responsive, and proactive customer support team.
A significant portion of users appreciate the ease of reaching support via live chat and quick follow-ups on issues.
Multiple users value the team's hands-on, personalized approach, making onboarding and implementation seamless.
A broad user base notes that support staff go above and beyond, offering tailored solutions and ongoing check-ins.
Support options
Training options
To see what individual users say about Kangaroo's customer support, check out the review snippets below.
“Kangaroo allowed us to integrate the same loyalty program across our in-store and online point of sales - and their team is quick and easy to work with.”
Eric F.
Owner
“Overall its been great, its very easy to reach out and get technical help from their support team, and the live chat feature is also very helpful for resolving quick queries”
Stephanie M.
Referral and Affiliate Marketing Team Lead
“Not being able to adjust or change tiers without starting the customers back to 0.I wish it was easier to make changes without it effecting the customers points.”
Rudy G.
owner
Kangaroo FAQs
Q. Does Kangaroo support mobile devices?
Kangaroo supports the following devices:
iPhone, Android, iPad
Q. What level of support does Kangaroo offer?
Kangaroo offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base
