Kangaroo Reviews

Kangaroo

Customer loyalty, engagement & marketing platform

4.77/5 (22 reviews)

Mitsuko Osugi

Great program; very receptive to customer suggestions; constantly updating; easy for staff to use!

Used daily for less than 6 months
Reviewed 2018-01-11
Review Source: Capterra

We are able to easily and effectively manage our customer loyalty program. Our customers are happy and our staff are happy!- Very easy and intuitive for the staff to use at the sales counter. - They are integrated with Lightspeed Retail. - The development team is very receptive to suggestions and feedback. - We have the ability to have "automatic" discounts and offers for our loyalty members, and the staff don't have to think about it or remember them! - We can send marketing through Kangaroo, which has the potential to eliminate our current email marketing provider - The price is fair

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Kangaroo

Customer loyalty, engagement & marketing platform

Anonymous

Decent Rewards Program

Used daily for 6-12 months
Reviewed 2019-01-09
Review Source: Capterra

Kangaroo Rewards helps you better retain your customer base, it tracks rewards and helps you engage with customers that haven't shopped in a while.

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Kangaroo

Customer loyalty, engagement & marketing platform

Sharni Vaughan

So many features

Used daily for 6-12 months
Reviewed 2018-09-13
Review Source: Capterra

Kangaroo Rewards replaced several pieces of software for us. We were able to do away with email newsletter software and text message software, and we were able to update our paper rewards system. We saved a little money and a lot of monthly effort putting all of these things into one place. The biggest way we saved was removing the labor cost of maintaining our manual rewards card system. Customers are loving redeeming things with their points. We can choose all manner of things for them to redeem, and they love the choices.Ease of use Number of features Integrates with Lightspeed Customer support is great

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Kangaroo

Customer loyalty, engagement & marketing platform

Curt Myers

Kangaroo helped us in so many ways!

Used daily for 2+ years
Reviewed 2016-09-22
Review Source: Capterra

We don't use Adwords and Facebook ads anymore' We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :)ease of use for both Merchants and Customers.

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Kangaroo

Customer loyalty, engagement & marketing platform

Francisco Azares

A must in your business

Used daily for 1-2 years
Reviewed 2016-12-15
Review Source: Capterra

I've been in business for more than 18 years and I've always wanted to have a loyalty program that worked for us. For a local business, it is really expensive to have your own software. Kangaroo gave us the chance to customize everything we wanted and more. Kangaroo is always updating and hearing us out on how to improve their software. Cannot say anything bad about the software. I'm proud to say that I believe in this concept of rewarding clients for their loyalty; Kangaroo is the professional way to do so. Customizable, professional brand, a lot of features

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Kangaroo

Customer loyalty, engagement & marketing platform

Susanne Wood

Exceptional Personal Customer Service

Used daily for less than 6 months
Reviewed 2018-09-13
Review Source: Capterra

None. Team was always ready to help and very responsive. Quick and willing to help the customer one on one in integrating the Apps to our business needs.Easy to use at the point of sale. Easy to adapt to my garden business. Exceptional Customer Service, making the transition from system to theirs amazing.

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Kangaroo

Customer loyalty, engagement & marketing platform

Brian Anders

No more stamp cards.

Used daily for 6-12 months
Reviewed 2018-04-23
Review Source: Software Advice

I recently made the switch from using a loyalty card and hole punch to Kangaroo and my customers love it. I have seen an increase in sales and its super easy to use.

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Kangaroo

Customer loyalty, engagement & marketing platform

Christina monac o

5 star service!

Used daily for 6-12 months
Reviewed 2016-10-12
Review Source: Capterra

there are cheaper companies out there that have the same kind of service, but i think Kangaroo takes it a step fursther and helps the businesses grow by using social media to their advantage! i am very satisfied with their product! easy interface

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Kangaroo

Customer loyalty, engagement & marketing platform

Raj Shah

The Right Tool for small businesses

Used daily for less than 6 months
Reviewed 2016-12-15
Review Source: Capterra

Product with unlimited options, very customizable. Support team is very dedicated and works until solution is customised to your satisfaction. Price is reasonable. The best bang for your bucks Ease of operation Options available in the setup. Giftcard and alacarte option. Pricing

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Kangaroo

Customer loyalty, engagement & marketing platform

Nicolas Estor

Excellent Experience, I recommand

Used daily for less than 6 months
Reviewed 2016-12-28
Review Source: Capterra

Customers love the system and it's very easy to use for everybody. We recommend Kangaroo Rewards to all the stores.

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Kangaroo

Customer loyalty, engagement & marketing platform

Steven Lee

Kangaroo rewards

Used daily for less than 6 months
Reviewed 2017-01-19
Review Source: Capterra

Easy to use software. Our customer like the punch system, they know what and when they can get their reward.

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Kangaroo

Customer loyalty, engagement & marketing platform

Diandra Alzani

Great concept that clients love

Reviewed 2016-12-16
Review Source: Capterra

We installed Kangaroo at our Café situated on Fleury street. All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers! Easy to use, great staff to help us out anytime we need to make promotions as well! Love the team at Kangaroo, highly recommend it.

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Kangaroo

Customer loyalty, engagement & marketing platform

Pascale Wust

All in one promo and rewards program!

Reviewed 2016-10-15
Review Source: Capterra

Kangooroo is an incredibly user friendly and versatile tool. I use it mainly for customer rewards and statistics using the client dashboard. Clients love it and I have noticed an increase in traffic since the program has been implemented.

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Kangaroo

Customer loyalty, engagement & marketing platform

Vansi Yam

Great system!

Reviewed 2016-12-15
Review Source: Capterra

This system is very user-friendly, most people join after receiving a very short explanation and are super happy. The team always work hard at improving and the system according to our needs and give USA great problem-solving service.

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Kangaroo

Customer loyalty, engagement & marketing platform

Anastasia Meicholas

Very helpful team... Personally I am tech challenged so the help is great. Integration with POS gre

Reviewed 2017-01-05
Review Source: Capterra

Able to get assistance right away and they are willing to walk you through the steps. It is now integrated with my POS and I'm loving it even more.

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Kangaroo

Customer loyalty, engagement & marketing platform

Emma Chasse

Awesome Loyalty Program

Reviewed 2016-10-14
Review Source: Capterra

As a small business owner, I love the ease of use. It really does build loyalty and also helps break the ice when meeting a customer for the first time.

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Kangaroo

Customer loyalty, engagement & marketing platform

Catherine T

Perfect fit for us!

Reviewed 2016-12-15
Review Source: Capterra

Quick and friendly service. Easy for us, also our customer's. Great add to our business. Finally found a program that fits us.

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Kangaroo

Customer loyalty, engagement & marketing platform

Michael Ma

Mascot plus inc

Reviewed 2016-12-15
Review Source: Capterra

It's was all a great service and tool to boost our sales. The features were nice and were very user-friendly.

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Kangaroo

Customer loyalty, engagement & marketing platform

Ellie S

Great app for small businesses

Reviewed 2016-12-15
Review Source: Capterra

This app is easy to use and helped us stay competitive with an easy to use reward system for our customers.

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Kangaroo

Customer loyalty, engagement & marketing platform

Travis Sanders

Great Customer service

Reviewed 2016-12-16
Review Source: Capterra

Love the application it does everything I want and more for the right price. I highly recommended them.

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Kangaroo

Customer loyalty, engagement & marketing platform

Anastasia Meicholas

Reward points

Reviewed 2016-12-15
Review Source: Capterra

Customer service is excellent. Questions answered right away. Friendly and convenient.

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Kangaroo

Customer loyalty, engagement & marketing platform

Peter Loupessis

Great Business Tool

Used monthly for 6-12 months
Reviewed 2016-12-15
Review Source: Capterra

It's a great tool to reward our clients. They are after all the most important part of any business. That it's easy to use .

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Kangaroo

Customer loyalty, engagement & marketing platform