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Loyal Zoo

Digital loyalty card service for SME retailers and eateries

Table of Contents

Loyal Zoo - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Loyal Zoo overview

What is Loyal Zoo?

Loyalzoo allows small to medium sized businesses run their own loyalty program quickly and easily. The application enables businesses to set up a loyalty program to run digitally on their electronic point-of-sale terminal, with customers no longer required to keep paper or plastic loyalty cards.

Businesses can tailor-make their loyalty rewards program by choosing to run points based loyalty or a digital punch card. Up to three rewards can be created to incentivize customers to spend more and increase customer retention.

Customers can easily join loyalty programs by providing just their name and phone number/email, or by downloading the free Loyalzoo mobile app. Staff members then award points or stamps on the point-of-sale terminal, instantly updating customers points/stamps to their smart phone.

Data can be imported from other existing loyalty programs including Fivestars and AppCard. Loyalzoo is also natively integrated in the Clover point-of-sale terminal and is available on the Clover app market, as well as on Lightspeed.

Key benefits of using Loyal Zoo

Businesses who run a loyalty program on average increase their revenues by 11%, without reducing margins

Research shows that customers who are loyalty club members spend up to 2x more than customers who are not part of a loyalty program.

A Loyalzoo loyalty program can be set up in less than 3 minutes and requires no tech knowledge or experience.

When a customer signs up for a Loyalzoo app via Facebook, their check-in appears on their newsfeed giving valuable exposure.

Loyalzoo loyalty points/ stamps can be collected and redeemed across many locations - as well as online - for multi-store or eCommerce businesses.

Starting price

47 /
per month

Alternatives

with better value for money

Pros & Cons

Retention

Incentives

Reliability

Loyal Zoo’s user interface

Ease of use rating:

4.4

(104)

Loyal Zoo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(38)

5(63)

What do users say about Loyal Zoo?

Users say Loyal Zoo makes it easy to manage customer loyalty programs, helping them track points and rewards without relying on physical cards. They appreciate its integration with point-of-sale systems and the ability for customers to check their rewards independently, though some mention difficulties syncing online and in-store accounts and occasional confusion with duplicate profiles.

Reviewers appreciate the customizable reward system, finding it straightforward to set up and engaging for customers. They report some bugs and connectivity issues, but most feel support is responsive and problems are resolved quickly, making the software reliable for their business needs.

Select to learn more

Who uses Loyal Zoo?

Based on 104 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Food & Beverages

Hospitality

Restaurants

Others

Use cases

Customer Loyalty

Small Business Loyalty Programs

Customer Engagement

Mobile Marketing

Loyal Zoo's key features

Most critical features, based on insights from Loyal Zoo users:

Rewards management

3.9

(11)

Multi-Channel marketing

3.5

(8)

Loyalty program

4.3

(12)

Loyalty cards

4.0

(8)

CRM

3.3

(6)

Membership management

4.0

(9)

All Loyal Zoo features

Features rating:

4.1

(104)

Activity tracking

3.9

(7)

Alerts/Notifications

5.0

(1)

API

(0)

Campaign management

3.5

(2)

Communication management

(0)

Customer history

(0)

Customer profiles

(0)

Customizable branding

4.0

(1)

Data import/export

(0)

Engagement tracking

(0)

For small businesses

(0)

Incentive management

(0)

Live chat

(0)

Mobile alerts

(0)

Point of sale (pos)

3.0

(1)

Promotions management

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Reporting/Analytics

(0)

Rewards points

(0)

SMS marketing

(0)

Social promotion

5.0

(1)

Loyal Zoo alternatives

Loyal Zoo

4.4

(104)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.1

Value for Money

4.3

Customer Support

4.6

Tremendous

4.8

(413)

visit website

Starting from

Free trial

Free version

Ease of Use

4.9

Features

4.7

Value for Money

4.8

Customer Support

4.7

Kangaroo

4.9

(244)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.9

Preferred Patron Loyalty

4.9

(108)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.9

Customer Support

5.0

Loyal Zoo pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Digital Loyalty

Per month

Features included:

Blast Marketing and Handsfree Marketing Messages Sent via Email
Blast Marketing and Handsfree Marketing Messages Sent via Push Notification
Blast Marketing and Handsfree Marketing Messages Sent via SMS
Handsfree Marketing
Loyalty Points Sent to Customers via Email
Loyalty Points Sent via Push Notification
Loyalty Points Sent via SMS
Send 2x Blast Marketing Messages Per Month
Unlimited Customers
Your Own Points-Based Digital Loyalty Program

Prime Loyalty

No pricing info

Features included:

Automatic Declined Card Management
Cancel Anytime
No Contract
No Monthly Fee
Receipts Automatically Sent to Customers by Email
Securely Store Customer Payment Cards on File to Set Recurring Payments or Take One-Time Charges
Send Marketing Messages to All of Your Members
Set up Pre-Configured Memberships
To Quickly Sign up Members
Track Member Usage of VIP Benefits

User opinions about Loyal Zoo price and value

Value for money rating:

4.3

(104)

To see what individual users think of Loyal Zoo's price and value, check out the review snippets below.

“Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.”

Ariel d.

Co-owner

“Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.”

Crystal M.

Owner