OvationTix Pricing, Features, Reviews & Comparison of Alternatives

OvationTix

Master the business of live entertainment

4.78/5 (23 reviews)

OvationTix overview

OvationTix is a cloud-based ticketing software designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions. Users can manage ticket prices, sell individual event tickets, subscriptions, and memberships, receive one-off and recurring donations, send email updates to patrons, track and analyze patron activities, generate reports, and more.

OvationTix offers dynamic pricing capabilities which enable users to specify ticket prices for different events, seating areas, and individual seats. Seats can be moved, and ticket prices can be changed even when the show is on sale. Tickets can be sold online through customizable web pages, or through OvationTix’s in-house call center. Users can customize their ticketing page with their own branding, layout, and text, and design their own ticket layouts and receipts. A range of subscription and membership packages can be offered to patrons, with varying levels of flexibility, and free or discounted tickets can be presented in return for donations above a certain level. Donors can make one-off donations, and monthly, quarterly, or annual recurring donations which are collected automatically by the built-in automated billing system.

OvationTix includes a fully-integrated CRM, enabling users to capture and record data including attendance, demographic data, donor, member, and subscriber histories, tasks, notes, and more. Segmented lists can be created for fundraising, communications, and marketing, and automated pre- and post-show emails can be sent with tailored messages to update patrons and cultivate relationships. Conversions and ROI can be tracked in real time, and users can generate itemized sales reports and analyze sales trends over time.
www.ovationtix.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
OvationTix screenshot: Allow patrons to easily browse events and buy tickets with our mobile responsive calendar and interface.OvationTix screenshot: Easily process transactions in a few easy steps with QuickSell+ to decrease wait times at your box office and improve the customer experience.OvationTix screenshot: Stay informed on the health of your business with robust, standardized reporting. You can also export your data and send automated email reports.OvationTix screenshot: Engage household groups holistically with household profiles. Share benefits between household members and interact with households as a group to provide a better customer experience.OvationTix screenshot: Give your customers options to share experiences with friends and family. Gift cards open a new source of revenue for you while exposing your organization to new patrons.

OvationTix reviews

Excellent
18

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.9
Meredith Schade

Great Service for Patrons and Companies Alike!

Used daily for 2+ years
Reviewed 2016-09-21
Review Source: Capterra

We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago. - Sales Format is customizable to match your website, so customers don't know they're going off-site to purchase their tickets - Easy to add packages, products and donations to the offerings - Easy to set up numerous shows and events throughout the year and share access to box office information to select individuals for select productions - Ability to track all donor activity, including donations, attendance at shows, and product purchases (such as Auction wins or merchandise sales) - Ability to sort donors by category or campaign - Ability to have multiple donor campaigns for multiple projects - The online format allows our Development Staff to work remotely when necessary because all donor information is on the cloud

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Steven Meyer

Perfect! Stellar support, intuitive features, scales with us

Used daily for 6-12 months
Reviewed 2017-02-27
Review Source: Capterra

Our events perform in multiple venues with varying set-ups: assigned seats, general admission, and with various types of tickets like VIPs and student pricing in venues from 99 seats up to 800 or more seats. We also use discount codes, want something that easily integrates with email software and our website and really responsive support since we produce more events than our relatively small staff can handle! OvationTix has worked very well for us in this first six months of our partnership with them. I like that they update the software monthly with new features. It is important our company keep its branding consistent and OvationTix makes that process seamless. Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private, Custom Branding No Up-Front Cost: we only pay OvationTix when we sell tickets.

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Jen Babcock

OvationTix Review

Reviewed 2016-09-13
Review Source: Capterra

Overall, Ovationtix is very easy to use and client friendly. They have a great support team that is easy to reach and very helpful. For a small company such as ours that does not have a stationary box office, their phone line is a great way for us to offer box office service to our patrons. It's online functionality, allowing us to use anywhere we go, is great, as we are an itinerant theater company, and need to set up a new box office area for each show, somethimes in areas that are not as conducive to a theater environment. The software is easy to use, allowing our patrons easy ability to purchase tickets through our site. It is also flexible, so we can adjust it to our needs as an itinerant company. We can make our subscriptions customizable to each space that we are in.

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Jamie Aznive

Best Customer Support!

Used daily for 2+ years
Reviewed 2016-11-28
Review Source: Capterra

We love Ovationtix. Their customer support team helps us with every and any problem we have. Even if they don't have the answer right away, they get back to you within a very reasonable time frame. Everyone is always friendly and willing to help. They fully support and listen to our ideas about improving the system, in order to meet our specific needs and requirements. -ease of use -easy to follow layout -everything in one spot (subscriptions, tickets, donations)

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Jeff Wigton

great team with customer service! very supportive. user friendly and easy to navigate.

Used daily for 2+ years
Reviewed 2017-11-28
Review Source: Capterra

like the extra phone room support and the financial credit card payout that is done by Ovation instead of our administration. the online ease of use.Very user friendly and simple to set up shows and make changes, alterations to shows and pricing.

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OvationTix pricing

Pricing options
Subscription
View Pricing Plans

Usually no out-of-pocket costs for OvationTix partners. Licensing or a per-ticket fee (any portion of which can be paid by the patron) pricing is typical. Specific pricing provided upon request but general fee pricing is approximately 10% of the value of the ticket.

OvationTix features

API
Customer Database
Electronic Payments
Email Integration
Mobile Integration
Reporting & Statistics
Social Media Integration

Activity Dashboard (189 other apps)
Activity Tracking (138 other apps)
Automatic Notifications (176 other apps)
Automatic Reminders (165 other apps)
CRM Integration (121 other apps)
Calendar Management (162 other apps)
Contact Database (115 other apps)
Custom Fields (136 other apps)
Customizable Branding (162 other apps)
Customizable Reporting (139 other apps)
Customizable Templates (140 other apps)
Data Import/Export (153 other apps)
Third Party Integration (182 other apps)

Additional information for OvationTix

Key features of OvationTix

  • Attendance tracking
  • Audience segmentation & targeting
  • Automatic billing
  • Bundled events
  • Call list creation
  • Discounted & free tickets
  • Donation tracking
  • Donor histories
  • Dynamic pricing
  • Fees management
  • Integrated CRM
  • Member & subscriber histories
  • Multi-level subscription management
  • Online booking
  • PCI compliant
  • Patron categorization
  • Patron mapping
  • ROI and conversion tracking
  • Recurring donations
  • Sales reporting
View All Features

Benefits

Streamline your business and save multiple hours per week by managing ticketing, CRM, fundraising and marketing all from one location.

Enhance audience engagement with a 360 data view of your customers and a robust set of marketing tools that help you expand your reach and send more targeted campaigns

Cultivate donors with our CRM, task management, patron tagging and communications tracking tools to evolve patrons from first-time ticket buyers to loyal, long-term supporters

Save time at the box office with a variety of tools such as our QuickSell+ functionality, automated reporting and list de-duplication that make it easier for you to run your business

Get access to a secure, scalable platform with a 7 days a week Help Desk and ongoing training to ensure your business succeeds