AudienceView - 2025 Pricing, Features, Reviews & Alternatives

AudienceView is a cloud-based ticketing solution designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions. Users can manage ticket prices, sell individual event tickets, subscriptions, and memberships, receive one-off and recurring donations, send email updates to patrons, track and analyze patron activities, generate reports, and more.

AudienceView offers dynamic pricing capabilities which enable users to specify ticket prices for different events, seating areas, and individual seats. Seats can be moved, and ticket prices can be changed even when the show is on sale. Tickets can be sold online through customizable web pages, or through AudienceView's in-house call center. Users can personalize the ticketing page with custom branding, layout, and text, and design ticket layouts and receipts. A range of subscription and membership packages can be offered to patrons, with varying levels of flexibility, and free or discounted tickets can be presented in return for donations above a certain level. Donors can make one-off donations, and monthly, quarterly, or annual recurring donations which are collected automatically by the built-in automated billing system.

AudienceView includes a fully-integrated CRM, enabling users to capture and record data including attendance, demographic data, donor, member, and subscriber histories, tasks, notes, and more. Segmented lists can be created for fundraising, communications, and marketing, and automated pre- and post-show emails can be sent with tailored messages to update patrons and cultivate relationships. Conversions and ROI can be tracked in real-time, and users can generate itemized sales reports and analyze sales trends over time.