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Pega Customer Decision Hub Logo

Customer engagement system with customizable taxonomy rules

Table of Contents

Pega Customer Decision Hub - 2026 Pricing, Features, Reviews & Alternatives

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Pega Customer Decision Hub overview

What is Pega Customer Decision Hub?

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Starting price

Free

Alternatives

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Pega Customer Decision Hub’s user interface

Ease of use rating:

Pega Customer Decision Hub reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Pega Customer Decision Hub's features

Churn management
Communication management
Customer experience management
Customer history
Customer segmentation
Customer touchpoints
Data visualization
Feedback management
Interaction tracking
Multi-Channel communication
Performance metrics
Personalization
Predictive analytics
Recommendations
Reporting/Analytics
Survey/Poll management

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Pega Customer Decision Hub pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Pega Customer Decision Hub price and value

Value for money rating:

Pega Customer Decision Hub integrations (6)

Pega Customer Decision Hub support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Documentation
Videos

Pega Customer Decision Hub FAQs

Q. What type of pricing plans does Pega Customer Decision Hub offer?

Pega Customer Decision Hub has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Pega Customer Decision Hub?

Pega Customer Decision Hub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pega Customer Decision Hub support?

Pega Customer Decision Hub supports the following languages:
English


Q. Does Pega Customer Decision Hub offer an API?

Yes, Pega Customer Decision Hub has an API available for use.


Q. What other apps does Pega Customer Decision Hub integrate with?

Pega Customer Decision Hub integrates with the following applications:
Amazon S3, Celonis, Docusign, ABBYY FlexiCapture, Apache Kafka, Docker


Q. What level of support does Pega Customer Decision Hub offer?

Pega Customer Decision Hub offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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