Retreat Booking Guru Pricing, Features, Reviews & Comparison of Alternatives

Retreat Booking Guru

Online booking software for the wellness industry

4.77/5 (31 reviews)

Retreat Booking Guru overview

What is Retreat Booking Guru?

Retreat Booking Guru is a cloud-based application that helps retreat organizations create programs, manage online bookings, and set up pricing tiers. Administrators can create white-labelled websites with program and teacher catalogs, allowing customers to choose retreats according to individual preferences.

Retreat Booking Guru provides a separate participant dashboard, which enables registrants to update personal information, view assigned room details, receive invoices, and establish email communication. The room and lodging functionality lets staff members use a color-coded room map to assign rooms based on room capacity, gender, customer preferences, and seasonal pricing. Supervisors can also generate reports to gain insights into program finances, pending payments, registrations, and participant arrival, departures, and food preferences.

Retreat Booking Guru comes with an API, which allows organizations to integrate the system with several third-party applications. It enables leaders to configure flexible pricing, early-bird discounts, and seasonal or weekend special pricing based on lodging, suggested donations, flat rate, and more.
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Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Retreat Booking Guru screenshot: Retreat Booking Guru finance transactionsRetreat Booking Guru - Retreat Management SoftwareRetreat Booking Guru screenshot: Retreat Booking Guru registrationsRetreat Booking Guru screenshot: Retreat Booking Guru email schedulingRetreat Booking Guru screenshot: Retreat Booking Guru room booking overviewRetreat Booking Guru screenshot: Retreat Booking Guru customer interfaceRetreat Booking Guru screenshot: Retreat Booking Guru main dashboard

Retreat Booking Guru user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.7
  4.9
Nathaniel T. Hughes

Amazing, efficient, easy to use.

Used daily for 2+ years
Reviewed 2018-01-18
Review Source: Capterra

Easy book and retreat set-up as well as group rental management

Pros
The customer service and it's easy of use. The people at Retreat Guru are all doing a wonderful job and it's always a pleasure to know we have their responsive, competent, friendly support.

Cons
It could use more pricing features. But that is coming. It's always evolving around user needs and that's why this software only gets better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dorothy Robinson

Great Retreat Booking Software

Used daily for 6-12 months
Reviewed 2019-03-15
Review Source: Capterra

Having retreatants and program participants be able to register and pay online has been something both they and we have wanted for a long time. As soon as it went live, we had people using it and happy to do so. That cut back on the number of phone calls and the time spent on manual registrations done by our staff--a big help to us! People really appreciate being able to register/pay online; it saves them time too. We think our income has increased, but haven't done a complete analysis yet. I'd be surprised if it doesn't show an increase--which is important to us even though we are a nonprofit. Guru has been a big success for us and we are very glad to have found it!

Pros
It does about 97% of what we want to do with it, an excellent piece of software. I think with feedback from users to developers it should soon do 100% of what we want. It is on the complex side from user's point of view, but what we need done is complex, so that's no surprise. The setup and training is also excellent--we felt we had the undivided attention of the person who worked with us to decide if it was the right software for us, and also of the person who helped us learn it. And they were always nice to us, never impatient : ) They helped us understand how it would interface with our website and also gave us information about Paypal and other payment options for online payments. Not least important is the cost: we thought for years we couldn't afford such software, but this software is the best for our retreat booking purposes and it's relatively inexpensive.

Cons
Some of the language does not fit *our* retreat ministry, although I'm sure it's perfect for others. In some cases the language could be changed, but in others we just have to live with it. Guru representatives helped us change as much as they could, certainly. Don't know how easy it would be to make changing language more flexible, but that would be helpful to us. One problem that keeps cropping up is that each registration is tied to an i.d. number, so that if someone registers often for our retreats and programs, s/he sometimes ends up with more than one i.d. I think this is something that needs more work in order for it not to be so labor-intensive on the user end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anna Franchi

Well intentioned but the outcome looks like a scam: they're selling spots on full retreats

Used occasionally for less than 6 months
Reviewed 2019-12-11
Review Source: Capterra

Terrible

Pros
It seems like they have cool retreats, but you can never know if you can trust them.

Cons
I wanted to book a retreat in Morocco and paid the deposit, thinking it would reserve my spot. I then booked my flights and afterwards received an email telling me that paying the deposit does not confirm your spot because the retreat center might not be available in those dates and recommended not to book my flights until I received confirmation from the retreat center. It turned out those dates were unavailable. How was I supposed to know that paying the deposit does not ensure your spot? How was I supposed to know that those dates were unavailable? I contacted them right away and they say there is a mention of this in the cancellation policies. It's a small paragraph at the bottom of the cancellation policies. This is how they get you. Very deceiving! To sell something you don't have is called scam, wether it was your intention or not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Henrike Schreer

Awesome system, no more worries

Used daily for 2+ years
Reviewed 2018-12-12
Review Source: Capterra

Aside from the great software, I'm really impressed with the team and customer service. Whenever I encounter a hiccup or have a question, the retreatGuru team is available within a short period of time, and always happy to help.

Pros
That it's very customisable. Beforehand we had booking systems that could do either a hotel functionality OR retreats with set dates, but not both. That made things very complicated. Now with retreatGuru, after initially investing the time to set it up properly now it's super easy to use. Love it!!

Cons
That it takes up quite a bit of data to load each site. When I work from home or use my mobile hotspot, I have limited/expensive internet and it really drains a lot of my precious MBs to load each page. Maybe that could be optimised over time. if you have unlimited Internet it's not an issue though...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gayle Olson

I love working RetreatGuru - professional, friendly and great service!

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Helps organize all our clients and availability.

Pros
I like that all records and data are well organized, accessible and recorded for future reference. I also like the reports - easily customizable! It works very well for hotels and retreat centers. And customer service is excellent!

Cons
We are a retreat company without one location - this software works best for a hotel or retreat center. Some aspects of the software are user-friendly - some things a bit less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Retreat Booking Guru pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact Retreat Guru directly for pricing details.

Retreat Booking Guru features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Customizable Branding
Customizable Reporting
Data Import/Export
Reporting & Statistics
Third Party Integration

CRM Integration (155 other apps)
Contact Management (166 other apps)
Custom Fields (165 other apps)
Customer Database (202 other apps)
Customizable Templates (210 other apps)
Electronic Payments (169 other apps)
Email Integration (223 other apps)
Reminders (210 other apps)
Social Media Integration (200 other apps)
Surveys & Feedback (183 other apps)

Videos and tutorials

Additional information for Retreat Booking Guru

Key features of Retreat Booking Guru

  • Accommodation Booking
  • Activities Booking
  • Analytics
  • Booking Notes
  • CRM
  • Central Reservation System
  • Custom Packages
  • Customer Support
  • Group Reservations
  • Online Booking
  • Online Payments
  • Payment Processing
  • Rate Management
  • Room Booking Management
  • Staff Management
  • Third Party Booking
View All Features