SailPlay Loyalty Pricing, Features, Reviews & Comparison of Alternatives

SailPlay Loyalty Reviews

SailPlay Loyalty

Loyalty platform for retailers, e-commerce, startups etc.

5.0/5 (4 reviews)
401     1,563

SailPlay is a marketing automation platform for mid-size online & offline retailers. Through their suite of solutions, SailPlay enables organizations to build loyalty programs, manage triggered email & SMS campaigns, and get insightful customer analytics.

SailPlay's solution consists of several key components. These are SailPlay Loyalty, SailPlay Sender, SailPlay CRM, and SailPlay Analytics.

SailPlay Loyalty utilizes a gamification engine to help increase engagement within a customer base. Using aspects prototypically found in games, such as the ability to receive points and badges, SailPlay Loyalty incentivizes user engagement. SailPlay Sender automates messages to customer bases through it's triggered campaign system. While SailPlay Analytics and CRM allows businesses to view their customer base from a qualitative and quantitative aspect so that you're able to identify and take advantage of customer trends.

SailPlay Loyalty allows organizations to host a full-service, white-labeled, customer loyalty solution to retain and grow new business.
sailplay.net

SailPlay Loyalty Reviews (4)

Latest reviews

 The best Customer Loyalty Service

It over a decade of using various platforms, I have to say that SailPlay Loyalty is the best. We also use SailPlay Sender for Email & SMS Martketing. The best thing that they are integrated with each other. I would recommend SP to my professional contacts.

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Reviewed 4th of September, 2015 by Margarita Nafikova

 

 The best marketing platform ever!

I have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in Papa John's Russia. With their support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very ...

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Reviewed 3rd of September, 2015 by Natalia Parshikova

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SailPlay Loyalty Pricing

Starting from: $250.00

Pricing model: Freemium, One-time License, Subscription

Free Trial: Available (No Credit Card required)

Monthly pricing is based off of the amount of transactions that occur on a monthly basis, with a separate initial fee for buildout. Customer loyalty program is all inclusive. However you're able to utilize just the email/sms automation for a separate cost.

SailPlay Loyalty Screenshots (11)

SailPlay Loyalty screenshot: Promo Campaigns (like "buy 2 get 1 for free", "a gift for a birthday" etc)SailPlay Loyalty screenshot: Promo Campaign BuilderSailPlay Loyalty screenshot: SailPlay contains a lot of Report Builders which you can use to analyze your customers activities.SailPlay Loyalty screenshot: An example of Analytics ReportSailPlay Loyalty screenshot: Gifts Management SystemSailPlay Loyalty screenshot: An example of Analytics ReportSailPlay Loyalty screenshot: List of clientsSailPlay Loyalty screenshot: An example of integration with a client's site: list of actionsSailPlay Loyalty screenshot: An example of integration with a client's site: list of badges. SailPlay Loyalty screenshot: An example of integration with a client's site: bonus points, status and profile.SailPlay Loyalty screenshot: An example of integration with a client's site: list of available gifts.

Specifications

Intended Users
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Devices Supported
Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Canada, Europe, Germany, United Kingdom, United States
Supported Languages
English, Russian, Ukrainian
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support

Alternatives to SailPlay Loyalty

Benefits

SailPlay can be integrated with most major POS systems as well as with most popular website platforms.

Hands-off triggered campaign system for email and SMS automation.

SailPlay Loyalty has a customizable customer interface enabling organizations to white label the software with their own branding.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn
Margarita Nafikova

The best Customer Loyalty Service

04/09/2015

It over a decade of using various platforms, I have to say that SailPlay Loyalty is the best. We also use SailPlay Sender for Email & SMS Martketing. The best thing that they are integrated with each other. I would recommend SP to my professional contacts.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Natalia Parshikova

The best marketing platform ever!

03/09/2015

I have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in Papa John's Russia. With their support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very happy gain extra points and receive free pizza from us, we get so many thankful feedbacks from them every day. SailPlay is not just about Bonus Program, they are fulfilling all your needs that you may have or even didn't think of. Within 2 months we've integrated a cross-functional email marketing platform that helps us to send not just simple everyday emails but to develop a sophisticated email marketing scheme with triggered e-shot campaigns with such triggers as customer's last order date, last order value, order frequency, preferences, even his interests! Now we're not about bothering emails, we're about giving our clients what they really desire. Since launch, our open rate increased by 20%, click rate increased by 35% and order frequency among opt-in customers increased by 12%. We can't help mentioning an outstanding 24/7 customer service we get from SailPlay. They are willing to help their customers in everything. and really do that. To summarise, becoming SailPlay's client to receive flexible individual approach from the company that really cares.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Evgeniy Semikashev

Verified Reviewer

22/12/2015

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
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17/12/2015

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Read more

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