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Salesforce Sales Cloud vs ServiceOS Comparison (2026)
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Good recommendations?
Salesforce Sales Cloud
4.4
(18.8K)5
10.3K
4
6.4K
3
1.5K
2
264
1
166
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceOS
5.0
(32)5
31
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Sales Cloud offers complete contact, lead and opportunity management, along with marketing automation, social collaboration, and more.
ServiceOS is designed to automate countless interactions for you. From crew management and job scheduling to invoicing and payments. The future is now and taking your business to the next level has never been easier.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
18.8K
5
4
3
2
1
10.3K
6.4K
1.5K
264
166
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app5.0
32
5
4
3
2
1
31
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
94%
would recommend this appPros
“It is a powerful CRM that helps organize sales processes, improve visibility, and keep customer information structured. Once users understand the system and the workflows are configured properly, it becomes a strong tool for managing customer relationships, tracking opportunities, and improving collaboration across teams.”
Basel E.
IT
“With salesforce cloud , i can see complete view of the customer in seconds like there their billing history , previous conversation , outstanding bill , even the payment link and also its lot easier to update payment methods.”
AD
Arnold D.
Collection lead Iqor
“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS
Swaminathan S.
ERC Sr. Associate
Pros
“We now continue to work everyday with ServiceOS to integrate the improvements and automatic processes that will enable us to focus on our main strength and grow to the next level.”
FP
Floris P.
Operations Manager
“Schedule optimization, booking process , the system is made in a way that it can logically navigate you even when you start using it.”
AI
Antoaneta I.
Director
“The best part of using ServiceOS is that I no longer need to remember anything and I no longer need to use other platforms, programs or tools to navigate and run my business.”
AI
Antoaneta I.
Director
Cons
“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
RAUL M.
Software support
“Salesforce is a sort of everything for everyone CRM which means it does not have a solid interface, but one that is customizable, but at the same time very disorganized”
Toni M.
Director of Market Research
“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW
Isla W.
Sales Operations Manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features180
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Attendance Tracking
- Audience Targeting
- Auto-Dialer
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Availability Management
- Barcode/Ticket Scanning
- Batch Processing
- Bid Management
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Coaching
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Checklists
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Communications Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Debit/Credit Card Processing
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Scheduling
- Exception Reporting
- Feedback Management
- Field Sales Management
- File Storage
- Financial Management
- For AEC Industry
- For Carpet Cleaners
- For Field Service
- For Handyman Industry
- For Insurance Industry
- For Lawn Care
- For Mac Devices
- For Plumbing Industry
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Franchise Operations Management
- GPS
- Geographic Maps
- Goal Management
- Graphical Data Presentation
- Group Scheduling
- Historical Reporting
- Image Capture
- Inbound Call Center
- Inbox Management
- Inspection Checklists
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Life Coaching
- Listing Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Projects
- Multiple User Accounts
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Time Clock
- Opportunity Management
- Order Management
- Outbound Call Center
- Patient Communications
- Patient Management
- Payment Collection in the Field
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recommendations
- Records Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Route Optimization
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Management
- Shift Scheduling
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Territory Management
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Training Management
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- Total features161
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Attendance Tracking
- Audience Targeting
- Auto-Dialer
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Availability Management
- Barcode/Ticket Scanning
- Batch Processing
- Bid Management
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Coaching
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Checklists
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Communications Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Debit/Credit Card Processing
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Scheduling
- Exception Reporting
- Feedback Management
- Field Sales Management
- File Storage
- Financial Management
- For AEC Industry
- For Carpet Cleaners
- For Field Service
- For Handyman Industry
- For Insurance Industry
- For Lawn Care
- For Mac Devices
- For Plumbing Industry
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Franchise Operations Management
- GPS
- Geographic Maps
- Goal Management
- Graphical Data Presentation
- Group Scheduling
- Historical Reporting
- Image Capture
- Inbound Call Center
- Inbox Management
- Inspection Checklists
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Life Coaching
- Listing Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Manual Dialer
- Marketing Automation
- Medical History Records
- Meeting Management
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multiple Projects
- Multiple User Accounts
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Time Clock
- Opportunity Management
- Order Management
- Outbound Call Center
- Patient Communications
- Patient Management
- Payment Collection in the Field
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recommendations
- Records Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Route Optimization
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Management
- Shift Scheduling
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Territory Management
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Training Management
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrations36
- BigChange
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft Outlook
- Outreach
- PayPal Enterprise Payments
- Professional Services Cloud
- QuickBooks Online
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesloft
- Slack
- Smartsheet
- Stripe
- SurveyMonkey
- Tableau
- Trustpilot
- Veeva CRM
- Webinato
- WordPress
- Xero
- Yesware
- Zapier
- ZoomInfo Sales
- Total integrations5
- BigChange
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- Litmos
- Microsoft Outlook
- Outreach
- PayPal Enterprise Payments
- Professional Services Cloud
- QuickBooks Online
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesloft
- Slack
- Smartsheet
- Stripe
- SurveyMonkey
- Tableau
- Trustpilot
- Veeva CRM
- Webinato
- WordPress
- Xero
- Yesware
- Zapier
- ZoomInfo Sales
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