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Salesforce Sales Cloud vs SuperOffice CRM Comparison (2026)
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Good recommendations?
Salesforce Sales Cloud
4.4
(18.8K)5
10.3K
4
6.4K
3
1.5K
2
264
1
166
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SuperOffice CRM
4.2
(133)5
47
4
72
3
8
2
6
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Sales Cloud offers complete contact, lead and opportunity management, along with marketing automation, social collaboration, and more.
SuperOffice is an award winning CRM platform created to enable sales, marketing and customer service teams deliver a personalized customer experience
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
18.8K
5
4
3
2
1
10.3K
6.4K
1.5K
264
166
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.2
133
5
4
3
2
1
47
72
8
6
0
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this appPros
“It is a powerful CRM that helps organize sales processes, improve visibility, and keep customer information structured. Once users understand the system and the workflows are configured properly, it becomes a strong tool for managing customer relationships, tracking opportunities, and improving collaboration across teams.”
Basel E.
IT
“With salesforce cloud , i can see complete view of the customer in seconds like there their billing history , previous conversation , outstanding bill , even the payment link and also its lot easier to update payment methods.”
AD
Arnold D.
Collection lead Iqor
“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS
Swaminathan S.
ERC Sr. Associate
Pros
“SuperOffice CRM has the interests of all the clients”
JM
Jessica M.
Operations Associate
“It was simplified and easy to use, conference call feature is pretty useful too.”
DV
Devesh V.
Head of Operations, Analytics & Technology
“Profesional sales tool”
DL
Daniel L.
Service Manager
Cons
“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
RAUL M.
Software support
“Salesforce is a sort of everything for everyone CRM which means it does not have a solid interface, but one that is customizable, but at the same time very disorganized”
Toni M.
Director of Market Research
“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW
Isla W.
Sales Operations Manager
Cons
It was rather expensive, it seemed hard to start with a “light” version and then add modules which would have been nice.
Emelie A.
Communication Manager
“Currently we have stopped using it due to certain bugs in this product, hopefully they have sorted it out.”
DV
Devesh V.
Head of Operations, Analytics & Technology
“Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).”
LD
Lukas D.
Projekt Manager
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Adaptive Learning
- Agent Management
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Autonomous Task Execution
- Batch Processing
- Bid Management
- Brand Tracking
- Breadth of Partner Applications
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Case Management
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import & Export Tools
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Field Sales Management
- File Management
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Full Text Search
- Gamification
- Generative AI
- Goal Management
- Graphical Data Presentation
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Mobile User Support
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-step Planning
- Multiple Projects
- Natural Language Interaction
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quote & Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Collaboration Features
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Visual Analytics
- Web-based Deployment
- Workflow Automation
- Workflow Capability
- Workflow Management
- Total features139
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Adaptive Learning
- Agent Management
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Assignment Management
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Autonomous Task Execution
- Batch Processing
- Bid Management
- Brand Tracking
- Breadth of Partner Applications
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Case Management
- Catalog Management
- Change Order Management
- Channel Management
- Chat/Messaging
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import & Export Tools
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Field Sales Management
- File Management
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Full Text Search
- Gamification
- Generative AI
- Goal Management
- Graphical Data Presentation
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Listing Management
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Mobile User Support
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-step Planning
- Multiple Projects
- Natural Language Interaction
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quote & Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Collaboration Features
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Visual Analytics
- Web-based Deployment
- Workflow Automation
- Workflow Capability
- Workflow Management
Integrations
- Total integrations36
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Genesys Cloud CX
- GetAccept
- GetFeedback
- Gmail
- GoTo Meeting
- Gong
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- KingAsterisk Contact Center Software
- Leadinfo
- Litmos
- Lyyti
- Microsoft Defender for Office 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Oneflow
- Outreach
- Professional Services Cloud
- QuickBooks Online
- SAP Analytics Cloud
- SAP Business One
- SalesScreen
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesloft
- Slack
- Smartsheet
- Standard ERP
- SurveyMonkey
- Tableau
- Trello
- Tripletex
- Unit4 ERP
- Veeva CRM
- Visma.net ERP
- Webinato
- WordPress
- Yesware
- Zapier
- ZoomInfo Sales
- Total integrations22
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- Genesys Cloud CX
- GetAccept
- GetFeedback
- Gmail
- GoTo Meeting
- Gong
- Google Drive
- Google Workspace
- HubSpot Marketing Hub
- KingAsterisk Contact Center Software
- Leadinfo
- Litmos
- Lyyti
- Microsoft Defender for Office 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Oneflow
- Outreach
- Professional Services Cloud
- QuickBooks Online
- SAP Analytics Cloud
- SAP Business One
- SalesScreen
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Salesloft
- Slack
- Smartsheet
- Standard ERP
- SurveyMonkey
- Tableau
- Trello
- Tripletex
- Unit4 ERP
- Veeva CRM
- Visma.net ERP
- Webinato
- WordPress
- Yesware
- Zapier
- ZoomInfo Sales
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