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SuperOffice CRM

4.2
(130)

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CRM software for sales, marketing & customer service teams

(2)

SuperOffice CRM Pricing, Features, Reviews and Alternatives

SuperOffice CRM FAQs

Q. What type of pricing plans does SuperOffice CRM offer?

SuperOffice CRM has the following pricing plans:
Starting from: €45.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SuperOffice CRM?

SuperOffice CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SuperOffice CRM support?

SuperOffice CRM supports the following languages:
Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian (Bokmal), Polish, Russian, Spanish, Swedish


Q. Does SuperOffice CRM support mobile devices?

SuperOffice CRM supports the following devices:
Android, iPad, iPhone


Q. Does SuperOffice CRM offer an API?

Yes, SuperOffice CRM has an API available for use.


Q. What other apps does SuperOffice CRM integrate with?

SuperOffice CRM integrates with the following applications:
e-conomic, Zapier, Gmail, Google Workspace, Dynamics 365, 24SevenOffice, Clear Books, Vainu , Microsoft 365, LinkedIn for Business, Dynamics 365 Business Central


Q. What level of support does SuperOffice CRM offer?

SuperOffice CRM offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

SuperOffice CRM product overview

Price starts from

45

Per month

Per Feature

What is SuperOffice CRM?

SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.

Key benefits of using SuperOffice CRM

  • SuperOffice CRM stores leads collected from web forms, emails, and direct mailing lists all in one place, giving users centralized access to lead information.

  • Create professional web forms to gather data, update the CRM database and create targeted follow-up actions automatically.

  • Native iOS and Android mobile apps allow users to access and manage contacts, projects, activities, documents, emails and opportunities on-the-go, via mobile devices.

  • Manage and respond to customer requests via phone, email, chat, web forms or social media using automatic routing and escalation tools, a shared database, ticket management, and chat functionality.

  • Protect and manage customer data with consent, access and security management tools, plus GDPR compliance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Videos
    Webinars
    In Person
    Documentation
    Live Online

    Not sure about SuperOffice CRM? Compare it with a popular alternative

    Starting from

    45

    Per month

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    20

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    SuperOffice CRM pricing information

    Value for money

    4.1

    /5

    130

    Starting from

    45

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SuperOffice CRM features

    Functionality

    4.1

    /5

    130

    Total features

    81

    4 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access

    SuperOffice CRM users reviews

    Overall Rating

    4.2

    /5

    130

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.05/10
    Rating distribution

    5

    4

    3

    2

    1

    45

    71

    8

    6

    0

    Pros
    I like the selection process, that your database for mailings is dynamic and always updated. It's easy to evaluate the success rate of mailings.
    Easy to use, helpful to keep you updated on your errends and also good search options for earlier errends.
    My overall experience is that it is getting better and better and to fully grasp all you can do you require someone to teach / train you.
    Cons
    For some reason I loose the connection/Archiving between SuperOffice and Outlook - and have lost it on several occasions.
    Group " activities" is sometimes too confusing. Cloud version difficult if it falls away, because we can not do anything without this software.
    Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system.
    AR
    AvatarImg

    Verified reviewer

    501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Using it for decades now and still using it every day. That means something.

    Reviewed 6 years ago

    Knowledge of customers, documents ordened, GDPR compliant

    Pros

    Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.

    Cons

    There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)

    AH
    AvatarImg

    Andy H.

    Marketing and Advertising, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The CRM for SME business

    Reviewed 4 years ago

    Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice. The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.

    Pros

    The system is very intuitive and straight forward to use. Customisation is simple to administer yourself - there are also lots of really useful how-to guides and training videos available too. Aside of the ‘usual’ CRM bits, the stand out functionality for me is the document management side of SuperOffice. You are able to archive pretty much any format of document straight into the system against the individual contact; whether a phone call, quote, email, letter, spreadsheet, etc. You have full traceability of all customer and prospect contact.

    Cons

    Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system!

    TB
    AvatarImg

    Trine B.

    Management Consulting, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    .

    Reviewed 4 years ago
    Pros

    Statistics and easy to follow e-mail conversations

    Cons

    Slow system and too many "clicks" to get into different boxes and get information

    JO
    AvatarImg

    Johnny O.

    Oil & Energy, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Tool to increase your sales and make your life easier

    Reviewed 5 years ago

    Superofficehelp us to keep track on ongoing projects and also make it easy to send out new information to our Customers

    Pros

    The User Friendly setup, it is easy to understand and you can start work and take advantage of it from day 1. In combination with the App for your mobile it is a great tool. Additional to these these featurs the actual contactnamn and their telephone number will automatically be transfered to your conatctlist in your mobile.

    Cons

    Thy way to sava end find documents can be approved

    TM
    AvatarImg

    Talitha M.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    It takes time to get the most out of SuperOffice, but the many possibilities make it worth.

    Reviewed 6 years ago
    Pros

    The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.

    Cons

    We use SuperOffice not only as a CRM system (which is a pro). But that also makes the ease of use quite challenging for many of our users. The functionalities don't always speak for themselves and because of the many possibilities it's hard to remember it all.

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