GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Salesforce Sales Cloud vs WalkMe Comparison (2026)
Add to Compare
Compare similar apps
HubSpot CRM
4.5
Zoho CRM
4.3
Bigin by Zoho CRM
4.7
Good recommendations?
Salesforce Sales Cloud
4.4
(19K)5
10.4K
4
6.5K
3
1.5K
2
269
1
168
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WalkMe
4.4
(64)5
37
4
19
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Sales Cloud gives you a 360° view of your contacts, pulling in social activity, campaign and communication history, key contacts & deals, and more.
WalkMe's training platform is powered by AI and contextual awareness. WalkMe's transparent overlay drive users to action, with in-app step-by-step guidance and strategically placed content delivered at the moment of need. it shows your employees software usage, their struggles and inefficiencies.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
19K
5
4
3
2
1
10.4K
6.5K
1.5K
269
168
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this app4.4
64
5
4
3
2
1
37
19
6
1
1
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this appPros
“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS
Swaminathan S.
ERC Sr. Associate
“Indeed, Salesforce helps the whole sales team, including me, to prospect new customers, manage the leads, control the whole sales pipeline, and maintain relationships with existing partners.”
Bruno M.
Sales Executive
“Customization and Scalability: You can tailor nearly everything—from custom objects and stage fields to automated logic via Salesforce Flow—allowing it to bend to unique business requirements rather than forcing a rigid workflow.”
darshan k.
Owner
Pros
“It helps prevent us from being overwhelmed with the same monotonous questions on a daily basis.”
BS
Brion S.
Lead Product and Design Manager
“We used it to make an existing software experience much better for the end user and it delivered for us.”
CL
Carlo L.
Health Information Systems Educator
“Currently, we utilize WalkMe on our B2B website, where we can reach our dealers and sales reps who are using the site around the globe.”
JM
Justin M.
Quality Analyst
Cons
“Ive used it on the sales and integration front to automate campaign set ups - only problem is garbage in - garbage out so there needs to some automated improvements since admins dont always optimize”
MS
Marwa S.
Senior Solutions Engineer
“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
RAUL M.
Software support
“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW
Isla W.
Sales Operations Manager
Cons
“I didn't like the mess in the searches, let's be honest, the search results are not accurate.when we look for something on the platform we expect it to enlighten us and not to suggest something else”
MB
Moussa B.
legal trainee
“We did a basic implementation but the amount of time to implement and then maintain two separate sets of product documentation was just too much.”
Rick B.
CEO
“They will NOT let you out of your multi-year contract.”
Rick B.
CEO
- Vendor responds to reviews
- Last review10 days ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features180
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Categorization
- Asset Library
- Assignment Management
- Asynchronous Learning
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Behavior Tracking
- Bid Management
- Blended Learning
- Budgeting/Forecasting
- Built-in LMS
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Certification & Licensing
- Change Order Management
- Channel Management
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Contract/License Management
- Conversion Tracking
- Corporate/Business
- Correlation Analysis
- Course Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Quality Control
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Handbook
- Employee Management
- Employee Onboarding
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Feedback Management
- Field Sales Management
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Goal Management
- Graphical Data Presentation
- In-App Training
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Launch Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Learning Management
- Learning Paths/Tracks
- Listing Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Projects
- Onboarding
- Opportunity Management
- Orientation Workflow Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Search/Filter
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Single Sign On
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- User Onboarding
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Management
- Total features88
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Categorization
- Asset Library
- Assignment Management
- Asynchronous Learning
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Batch Processing
- Behavior Tracking
- Bid Management
- Blended Learning
- Budgeting/Forecasting
- Built-in LMS
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Certification & Licensing
- Change Order Management
- Channel Management
- Chat/Messaging
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Contract/License Management
- Conversion Tracking
- Corporate/Business
- Correlation Analysis
- Course Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Entry
- Data Import/Export
- Data Integration
- Data Management
- Data Quality Control
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Handbook
- Employee Management
- Employee Onboarding
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Feedback Management
- Field Sales Management
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Goal Management
- Graphical Data Presentation
- In-App Training
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Launch Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Learning Management
- Learning Paths/Tracks
- Listing Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Projects
- Onboarding
- Opportunity Management
- Orientation Workflow Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Presentation Tools
- Price Optimization
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Search/Filter
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Single Sign On
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- User Onboarding
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Management
Integrations
- Total integrations32
- Amazon Simple Storage Service (S3)
- Azure Blob Storage
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Docusign CLM
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GTM Workspace - Powered by ZoomInfo
- GitHub
- GoTo Meeting
- Gong
- Google Analytics 360
- Google Workspace
- HubSpot Marketing Hub
- Jira
- Litmos
- LiveAgent
- Microsoft Outlook
- Okta
- Olark
- Outreach
- Professional Services Cloud
- QuickBooks Online
- SAP AI Consultant
- SAP Access Control
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- Salesloft
- Slack
- Smartsheet
- SurveyMonkey
- Tableau
- Twilio Segment
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
- Zendesk Suite
- Total integrations66
- Amazon Simple Storage Service (S3)
- Azure Blob Storage
- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Docusign CLM
- Dropbox
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GTM Workspace - Powered by ZoomInfo
- GitHub
- GoTo Meeting
- Gong
- Google Analytics 360
- Google Workspace
- HubSpot Marketing Hub
- Jira
- Litmos
- LiveAgent
- Microsoft Outlook
- Okta
- Olark
- Outreach
- Professional Services Cloud
- QuickBooks Online
- SAP AI Consultant
- SAP Access Control
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- Salesloft
- Slack
- Smartsheet
- SurveyMonkey
- Tableau
- Twilio Segment
- Veeva CRM
- Webinato
- WordPress
- Yesware
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
