App comparison

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WalkMe Logo

Transform the User Experience

WalkMe Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Intercom logo

Intercom is bringing AI-first Customer Service to the world

visit website

Features

Total

Intercom logo
WalkMe logo

56

166

83

features in common

56

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Reporting & Statistics

    5.0

  • Negative Feedback Management

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.1

WalkMe logo
3.9

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Whatfix logo

Accelerate Digital Adoption

visit website

Features

Total

Whatfix logo
WalkMe logo

62

87

83

features in common

62

features in common

Whatfix logo

Whatfix user ratings

Functionality

4.6
(77)

Top features

  • Contextual Guidance

    5.0

  • Employee Onboarding

    5.0

  • Alerts/Notifications

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Value for money

Whatfix logo
4.6

0.7

WalkMe logo
3.9

What users say about Whatfix's value for money

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.
Userlane logo

Instant software adoption, instant results.

Features

Total

Userlane logo
WalkMe logo

52

78

83

features in common

52

features in common

Userlane logo

Userlane user ratings

Functionality

4.2
(47)

Top features

  • Visual Analytics

    5.0

  • Real-Time Reporting

    5.0

  • Negative Feedback Management

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$1/year

Value for money

Userlane logo
4.4

0.5

WalkMe logo
3.9

What users say about Userlane's value for money

It really helps to rais user adoption and the way and quality of system usage. From an admin perspective ist also easy to use and the journey building is a lot of fun.
The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue.
Toonimo logo

Audio-Visual Guidance to your Website

Features

Total

Toonimo logo
WalkMe logo

49

70

83

features in common

49

features in common

Toonimo logo

Toonimo user ratings

Functionality

5.0
(5)

Top features

  • Surveys & Feedback

    5.0

  • Self Service Portal

    5.0

  • Dashboard

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Upland Panviva logo

Knowledge management solution for businesses

Features

Total

Upland Panviva logo
WalkMe logo

24

44

83

features in common

24

features in common

Upland Panviva logo

Upland Panviva user ratings

Functionality

5.0
(1)

Unique features

  • Full Text Search

    N/A

  • Goal Management

    N/A

  • Question Library

    N/A

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

BrainStorm logo

Transform the way your users tackle software adoption.

Features

Total

BrainStorm logo
WalkMe logo

50

105

83

features in common

50

features in common

BrainStorm logo

BrainStorm user ratings

Functionality

4.3
(17)

Top features

  • Skills Tracking

    5.0

  • Document Generation

    5.0

  • Alerts/Notifications

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$0.1

Value for money

BrainStorm logo
4.6

0.7

WalkMe logo
3.9

What users say about BrainStorm's value for money

As a user myself, I've been so grateful to have access to the information and webinars that BrainStorm provides. It truly is the best IT resource a company can provide its employees.
I love that BrainStorm makes the learning content for us and for many different audiences. It was easy to integrate into our platform and help us rollout out Office 365 to our entire company.
Whale logo

The knowledge-sharing tool for SMBs

Features

Total

Whale logo
WalkMe logo

53

137

83

features in common

53

features in common

Whale logo

Whale user ratings

Functionality

3.3
(3)

Top features

  • Mobile Access

    5.0

  • Data Import/Export

    5.0

  • Activity Dashboard

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Spekit logo

Cloud-based employee training and sales enablement software

Features

Total

Spekit logo
WalkMe logo

54

101

83

features in common

54

features in common

Spekit logo

Spekit user ratings

Functionality

4.4
(15)

Top features

  • Task Management

    5.0

  • Learner Portal

    5.0

  • Knowledge Base Management

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$20/month

Value for money

Spekit logo
4.8

0.9

WalkMe logo
3.9

What users say about Spekit's value for money

Good - my CSM and even the POC engineer are extremely responsive and helpful. Getting the software up and running as quickly as possible was an easy task.
Sometimes when you hover, I get stuck looking at the spek and need to refresh the page for it to go away. This could be a Salesforce issue vs. Spekit, but nonetheless, it can be irritating at times.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
WalkMe logo

45

112

83

features in common

45

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Problem Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Drag & Drop

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.5

WalkMe logo
3.9

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
WalkMe logo

49

179

83

features in common

49

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

WalkMe logo
3.9

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Newired logo

Contextual guidance for in-app support

Features

Total

Newired logo
WalkMe logo

36

50

83

features in common

36

features in common

Newired logo

Newired user ratings

Functionality

4.3
(14)

Top features

  • Self Service Tools

    5.0

  • Survey/Poll Management

    4.7

  • Learning Paths/Tracks

    4.7

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$206/month

Value for money

Newired logo
4.3

0.4

WalkMe logo
3.9

What users say about Newired's value for money

What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites.
I like the ease of using this software as well as the friendly UI.
K-Now logo

Digital adoption platform for user guide creation

Features

Total

K-Now logo
WalkMe logo

47

52

83

features in common

47

features in common

K-Now logo

K-Now user ratings

Functionality

5.0
(3)

Unique features

  • Electronic Forms

    N/A

  • Customizable Forms

    N/A

  • Negative Feedback Management

    N/A

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Salesforce Sales Cloud logo

Cloud-based CRM & Sales Automation

Features

Total

Salesforce Sales Cloud logo
WalkMe logo

41

193

83

features in common

41

features in common

Salesforce Sales Cloud logo

Salesforce Sales Cloud user ratings

Functionality

4.4
(18.5K)

Top features

  • Drag & Drop

    5.0

  • Purchase Order Management

    5.0

  • Source Tracking

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Sales Cloud logo
4.0

0.1

WalkMe logo
3.9

What users say about Salesforce Sales Cloud's value for money

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Categories in common

Lucky Orange logo

All-in-one conversion optimization suite for website owners

visit website

Features

Total

Lucky Orange logo
WalkMe logo

35

116

83

features in common

35

features in common

Lucky Orange logo

Lucky Orange user ratings

Functionality

4.6
(220)

Top features

  • Engagement Tracking

    5.0

  • Monitoring

    5.0

  • Access Controls/Permissions

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$39/month

Value for money

Lucky Orange logo
4.6

0.7

WalkMe logo
3.9

What users say about Lucky Orange's value for money

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
Kustomer logo

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
WalkMe logo

43

97

83

features in common

43

features in common

Kustomer logo

Kustomer user ratings

Functionality

4.5
(61)

Top features

  • Real-Time Notifications

    5.0

  • Activity Tracking

    5.0

  • Multi-Channel Communication

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.5

0.6

WalkMe logo
3.9

What users say about Kustomer's value for money

I love Kustomer's tag management, snooze statuses, and the ability to move and merge tickets. It is definitely one of the more robust customer support tools with lots of great features.
Great experience with Kustomer, I love the way this software allows you to manage your tools, organize your tickets, and provide a good customer service.
Yonyx logo

Decision tree driven Interactive guides for customer service

Features

Total

Yonyx logo
WalkMe logo

15

34

83

features in common

15

features in common

Yonyx logo

Yonyx user ratings

Functionality

4.7
(247)

Top features

  • Help Desk Management

    5.0

  • Catalog Management

    5.0

  • Web-based Deployment

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$100/month

Value for money

Yonyx logo
4.8

0.9

WalkMe logo
3.9

What users say about Yonyx's value for money

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.
Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it is also helping in many places decision taking is critical.
LiveAgent logo

Great customer service starts with better help desk software

visit website

Features

Total

LiveAgent logo
WalkMe logo

45

177

83

features in common

45

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.6K)

Top features

  • Real-Time Monitoring

    5.0

  • Email Templates

    5.0

  • Customer Management

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Value for money

LiveAgent logo
4.7

0.8

WalkMe logo
3.9

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Hootsuite logo

Social Media Management & Scheduling for SMBs and Enterprise

Features

Total

Hootsuite logo
WalkMe logo

46

144

83

features in common

46

features in common

Hootsuite logo

Hootsuite user ratings

Functionality

4.3
(3.7K)

Top features

  • Real-Time Monitoring

    5.0

  • @mentions

    5.0

  • Real Time Comparisons

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$99/month

Value for money

Hootsuite logo
4.2

0.3

WalkMe logo
3.9

What users say about Hootsuite's value for money

Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
Pendo logo

Product usage & behavior data capture

Features

Total

Pendo logo
WalkMe logo

63

162

83

features in common

63

features in common

Pendo logo

Pendo user ratings

Functionality

4.3
(216)

Top features

  • Data Visualization

    5.0

  • Feedback Management

    5.0

  • Customer Segmentation

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Value for money

Pendo logo
4.4

0.5

WalkMe logo
3.9

What users say about Pendo's value for money

The product analytics are great and are very robust in the data they provide. Their tooltip and pop up functionality for user onboarding were very useful.
Pendo is a fantastic tool to understand how your users are interacting with your product. I like the ability to track clickable elements and page visits within our tool.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
WalkMe logo

49

158

83

features in common

49

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Online Forums

    5.0

WalkMe logo

WalkMe user ratings

Functionality

4.3
(62)

Top features

  • Survey/Poll Management

    5.0

  • Self Service Portal

    5.0

  • Data Quality Control

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.6

WalkMe logo
3.9

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.